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Agency Account Manager Jobs in Silver Spring, MD

At CaseGuard, Account Managers are key players in building long-lasting relationships with our ... agencies. You will be crucial in driving our growth and increasing sales productivity.

Account Manager Req number: R8276 Employment type: Full time Worksite flexibility: Hybrid Who we ... Experience working with organizations or agencies in the Washington, DC metropolitan area

New

Commercial Account Manager

Fairfax, VA · On-site

$60K - $85K/yr

Spicer Jr. Insurance Agency in Fairfax is looking for it's next Full Time Commercial Account Manager! You'll be growing and servicing our clientele while having access to incredible carriers ...

Commercial Account Manager

Fairfax, VA · On-site

$60K - $85K/yr

Spicer Jr. Insurance Agency in Fairfax is looking for it's next Full Time Commercial Account Manager! You'll be growing and servicing our clientele while having access to incredible carriers ...

Leidos is seeking a Control Account Manager to join a high-impact, multi-agency program serving the United States Space Force (USSF) / Space Systems Command (SSC), the United States Air Force (USAF ...

New

Leidos is seeking a Control Account Manager to join a high-impact, multi-agency program serving the United States Space Force (USSF) / Space Systems Command (SSC), the United States Air Force (USAF ...

New

Federal Civilian Account Manager About Trellix Trellix is a global company redefining the future of ... Civilian Agencies. In this hunter-focused role, you will engage with C-level executives to ...

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $75k- $90k base salary ... Understand and utilize agency management software and carrier online rating portals efficiently.

Federal Civilian Account Manager About Trellix Trellix is a global company redefining the future of ... Civilian Agencies. In this hunter-focused role, you will engage with C-level executives to ...

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $75k- $90k base salary ... Understand and utilize agency management software and carrier online rating portals efficiently.

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $75k- $90k base salary ... Understand and utilize agency management software and carrier online rating portals efficiently.

Showing results 21-40

Agency Account Manager information

See Silver Spring, MD salary details

$30.5K

$68K

$109.6K

How much do agency account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for agency account manager in Silver Spring, MD is $68,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $81,200.00 per year, depending on experience, location, and employer.

How does an agency account manager typically collaborate with creative and media teams to deliver client campaigns?

An Agency Account Manager acts as the vital link between clients and internal teams, ensuring clear communication of client goals, timelines, and budgets. They frequently coordinate with creative teams to develop campaign concepts and with media planners to execute distribution strategies. Regular meetings, status updates, and collaborative planning sessions are common, as Account Managers must balance client expectations with the agency’s creative process. This role requires strong organizational and interpersonal skills to align diverse teams and deliver seamless campaigns.

What are the key skills and qualifications needed to thrive as an agency account manager, and why are they important?

To thrive as an Agency Account Manager, you need strong client relationship management skills, a solid understanding of marketing or advertising principles, and typically a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is highly valued. Excellent communication, negotiation, and organizational skills help you stand out by fostering trust and ensuring seamless project delivery. These skills are crucial for building long-term client partnerships and driving successful campaigns in a competitive agency environment.

What does an agency account manager do?

An Agency Account Manager acts as the main point of contact between a marketing or advertising agency and its clients. They are responsible for understanding the client's needs, managing projects, coordinating with internal teams, and ensuring the successful delivery of campaigns. Their role also involves maintaining strong client relationships, managing budgets, and identifying opportunities to grow accounts. Strong communication, organization, and problem-solving skills are essential for this position.

What is the difference between Agency Account Manager vs Client Services Manager?

AspectAgency Account ManagerClient Services Manager
CredentialsRelevant marketing, advertising, or sales certificationsCustomer service, communication, and management skills
Work EnvironmentAdvertising agencies, marketing firms, media companiesCorporate offices, service providers, client-facing departments
Employer & IndustryAdvertising, marketing, media industriesVarious industries with client-facing teams
Search & Comparison IntentUnderstanding roles in agency settings, sales, and client managementManaging client relationships, service delivery, customer satisfaction

Agency Account Managers focus on managing client accounts within advertising or marketing agencies, ensuring campaign success and client retention. Client Services Managers work across industries to oversee customer relationships, resolve issues, and improve service quality. While both roles involve client interaction, Agency Account Managers are specialized in agency environments and marketing projects, whereas Client Services Managers have a broader scope across various sectors.

What are the most commonly searched types of Agency Account jobs in Silver Spring, MD? The most popular types of Agency Account jobs in Silver Spring, MD are:
What are popular job titles related to Agency Account Manager jobs in Silver Spring, MD? For Agency Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Agency Account Manager jobs in Silver Spring, MD look for? The top searched job categories for Agency Account Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Agency Account Manager jobs? Cities near Silver Spring, MD with the most Agency Account Manager job openings:
Infographic showing various Agency Account Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $68,039 per year, or $32.7 per hour.

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

At CaseGuard, Account Managers are key players in building long-lasting relationships with our clients based on both a profound understanding of their business and a personalized treatment of their account. The ideal candidate loves talking to people, proactively solving issues, and enjoys traveling to represent CaseGuard at conferences for industries such as law enforcement and government agencies. You will be crucial in driving our growth and increasing sales productivity.

Responsibilities
  • Write a Personalized Help Guide to Train Clients on their Use Case.
  • Perform one-on-one Training of the Software to new and existing clients on how to use the software (step by step).
  • Conduct online webinars.
  • Accountable for client retention and assists with service level tracking and reporting.
  • Manage a select portfolio of clients, including contract renewals and price increases.
  • Perform extensive research on how to retain and increase sales through client partnerships.
  • Perform standing quarterly business reviews with each client.
  • Drive retention, expansion, and advocacy, positioning yourself as a thought partner throughout your customers' journey.
  • Hold periodic calls with clients to review ongoing projects and customer health and discuss enhancements and new features relevant to them.
  • Continuously analyze your customers' health and solution usage to recommend relevant, value-adding enhancements and to Upsell to an advanced license type.
  • Interact with internal teams to stay up-to-date with new system functionalities and their use cases.
  • Liaise between customers and internal teams.
  • Traveling and representing CaseGuard at conferences across various industries, including law enforcement and government agencies.
Requirements
  • 1 - 3 years of relevant work experience.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
  • Ability to multitask, organize, and prioritize work.
  • Excellent interpersonal and communication skills, as well as participating in writing blog posts and help materials.
  • Excellent listening, negotiation, and presentation skills.
  • Ability to build and maintain lasting relationships with key clients and build networks within the law enforcement community, healthcare, and the private sector.
  • Analytical and able to see the bigger picture, matching specific solutions to each client's business objectives.
  • Independent, self-motivated, and driven to investigate possible solutions for challenges with no pre-established answer.
  • Organized, with the ability to manage a wide range of customer activities.
  • Knowledge on customer relationship management tools Salesforce and Notion).
Benefits:
  • Competitive Salary
  • Stock Option
  • Medical, Dental, and Vision Insurance
  • 401K
  • Paid Vacation
  • Ten paid holidays per year
  • Friendly and Learning environment

Pay Range: $70,000 - $80,000 Annually plus uncapped commission 

About CaseGuard

CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients' challenges, our technical expertise, and our collaborative spirit are measures of our success.