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Aftercare Associate Jobs in Boca Raton, FL (NOW HIRING)

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Aftercare Associate information

See Boca Raton, FL salary details

$8

$24

$67

How much do aftercare associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for aftercare associate in Boca Raton, FL is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $25.53 per hour, depending on experience, location, and employer.

What is the difference between Aftercare Associate vs Customer Service Representative?

AspectAftercare AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or customer supportHigh school diploma or equivalent; often no specialized certification needed
Work EnvironmentHealthcare facilities, clinics, or customer support centersCall centers, retail, or office settings
Industry UsageHealthcare, wellness, or service industriesRetail, telecommunications, finance, and more
Common Search/ComparisonAftercare Associate vs Customer Service Representative

While both roles involve assisting clients and providing support, Aftercare Associates typically work in healthcare or wellness settings focusing on patient follow-up and support, whereas Customer Service Representatives handle general customer inquiries across various industries. The roles share similar skills but differ mainly in industry focus and specific responsibilities.

What are some common challenges faced by aftercare associates, and how are they typically addressed?

Aftercare Associates often encounter challenges such as managing diverse client needs, addressing urgent issues, and maintaining consistent communication with families or clients. Balancing administrative tasks with direct support can also be demanding. These challenges are usually addressed through thorough training, clear protocols, and strong teamwork, ensuring associates have access to resources and support from supervisors or colleagues. Regular meetings and open communication channels help Aftercare Associates share experiences and strategies for providing high-quality post-service support.

What does an aftercare associate do?

An Aftercare Associate is responsible for providing support and assistance to clients or customers after a service has been completed, such as in funeral homes, educational settings, or customer service departments. Their duties often include following up with clients, addressing concerns, offering resources, and ensuring overall satisfaction with the service received. This role requires strong communication skills, empathy, and the ability to handle sensitive situations. Aftercare Associates play an important part in maintaining positive relationships and supporting clients through transitional periods.

What are the key skills and qualifications needed to thrive as an aftercare associate?

To thrive as an Aftercare Associate, you typically need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office tools is often required. Excellent interpersonal skills, empathy, and effective communication set outstanding associates apart when supporting clients post-service. These capabilities ensure smooth follow-up, client satisfaction, and the effective resolution of issues, contributing to positive client experiences and retention.

What are the most commonly searched types of Aftercare jobs in Boca Raton, FL?

The most popular types of Aftercare jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Aftercare Associate jobs?

Cities near Boca Raton, FL with the most Aftercare Associate job openings:

Aftercare Associate jobs near you

BILINGUAL SALES ASSOCIATE - ASHLEY NORTH MIAMI BEACH

City Home

Miami, FL • On-site

$200K/yr

Full-time

Re-posted 21 days ago

Job description

Who We Are…

With over 50 years of experience, and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY HOME, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY HOME team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Our Vision is to be the ultimate home store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What Benefits You’ll Receive…

  • Competitive, Transparent Compensation
  • Medical, Dental, and Vision
  • Life & Disability Insurance
  • Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
  • 401(k) with Company Match
  • Paid Vacation & Sick Time
  • Employee Resource Groups (ERGs)
  • Flexible Environment
  • 90% Promote from Within
  • Employee Assistance Program (EAP)
  • Associate Purchase Discount Program
  • Paid Parental Leave
  • And so much more….

What This Opportunity Is…

At CITY HOME, our Sales Associates are more than just a salesperson — they are entrepreneurs with the power to shape their success. We provide the furniture, marketing support, delivery services, and aftercare. It’s up to you to maximize these resources. Through our marketing efforts, we generate a steady flow of customers. You can also take ownership of your time, building your customer base through referrals, repeat purchases, and prospecting past guests. Sales Associates have the opportunity to make one appointment per month or 100 — it’s your business, your time, and your choice.

As a Sales Associate, you will be helping customers create a home they’ll love while building an exciting career for yourself. No furniture sales experience? No problem. We have a best-in-class training program to get you ready to succeed, along with a dedicated team of leaders supporting you every step of the way. Your contributions will not only help CITY HOME remain a top furniture retailer nationwide and a Top Workplace®, but will also empower you with valuable experience, growth opportunities, and the potential for personal and financial independence.

Click here for a day in the life of a Sales Associate.

What You’ll Do…

As a Sales Associate, you will:

  • Help guests design a home they'll love
  • Engage and present various home furnishings and service options
  • Navigate large showrooms and be on your feet 8 hours a day
  • Build personal connections and guide customers through the sales process
  • Assist guests in finding the best financing options
  • Convert customer interactions into successful sales
  • Create invoices and schedule deliveries
  • Prospect and account management
  • Maintain neatness of the showroom for a welcoming customer experience
  • Meet or exceed monthly sales goals and other KPIs set by management
  • Address customer concerns to ensure customer satisfaction
  • Continue professional development

Compensation: This is a commission-driven position with uncapped earning potential. Success here at CITY HOME is about developing your skills and knowledge. You have the autonomy to grow by learning the product line and role-playing with your colleagues to accelerate your sales and professional development. After your first year, you can expect to make a minimum of $65K if you are hitting your targets, and you have the potential to earn up to $200k, or more, regardless of market conditions. It all depends on how you run your business and the effort you put in.

What We’re Looking For…

  • Positive Energy
  • Goal-Oriented
  • Speaking Effectively / Listening Attentively
  • Self-Driven And Motivated
  • Customer Facing Experience
  • Relationship Management
  • Ability To Influence
  • Integrity
  • Professionalism
  • Change Receptivity
  • Technology Fluency
  • Entrepreneurial Spirit

What’s Required…

  • Education & Work Experience:
    • High-School Degree from an accredited institution, or GED equivalent
  • Schedule:
    • Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
  • Technology Requirements
    • Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
    • Google Suite (i.e. Docs, Sheets, Slides, etc.)
    • You’ll use an iPad for all training, transactions, financing applications, inventory checks, etc.
  • Ability to guide customers throughout the showroom for extended periods of time. Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!

Are Your Excited?…

Here are your next steps:

  • Apply
    • Submit your application and resume
  • Application Review
    • A CITY HOME Recruiter will carefully review your qualifications
  • Virtual Interview
    • Complete your short video interview with our AI Virtual Assistant
  • Recruiter Review
    • Your interview will be reviewed by a recruiter
  • Recruiter Follow up
    • A recruiter will contact you by phone to discuss next steps and answer any questions you may have
  • Hiring Manager Interview
    • Meet with the hiring manager for an in-person interview

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.