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Aftercare Associate Jobs in Boca Raton, FL (NOW HIRING)

Banyan

Aftercare Coordinator - Part time

Pompano Beach, FL · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Aftercare Coordinator plays a critical role in supporting long-term recovery by ensuring no ... Associate's degree preferred. * Experience in behavioral health, customer service, or familiarity ...

Rowan

Retail Store Associate

Pembroke Pines, FL · On-site

$16 - $19/hr

  • Retirement

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in ... Promote and upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other ...

Rowan

Retail Store Associate

Pembroke Pines, FL · On-site

$16 - $19/hr

  • Retirement

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in ... Promote and upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other ...

Rowan

Retail Store Associate

Pembroke Pines, FL

$16 - $19/hr

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in ... Promote and upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other ...

Eckerd Connects

Aftercare Resource Navigator DJJ

Lauderhill, FL · On-site

$22.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A bachelor's degree from an accredited college or university OR An associate degree from an accredited college or university and two years' experience working directly with adolescents in one or more ...

City Home

SALES ASSOCIATE - HOLLYWOOD

Hollywood, FL · On-site

$200K/yr

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

City Home

SALES ASSOCIATE - HOLLYWOOD

Hollywood, FL · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

City Home

SALES ASSOCIATE - TAMARAC

Tamarac, FL · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

City Home

SALES ASSOCIATE - HOLLYWOOD

Hollywood, FL · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

City Home

SALES ASSOCIATE - TAMARAC

Tamarac, FL · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

City Home

SALES ASSOCIATE - TAMARAC

Fort Lauderdale, FL · On-site

$200K/yr

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

City Home

SALES ASSOCIATE - PEMBROKE PINES

Pembroke Pines, FL · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

City Home

SALES ASSOCIATE - BOCA RATON

Boca Raton, FL · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

City Home

SALES ASSOCIATE - ASHLEY SAWGRASS

Sunrise, FL · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

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All JobsAftercare Associate JobsAftercare Associate Jobs in Boca Raton, FL

Aftercare Associate information

See Boca Raton, FL salary details

$8

$24

$67

How much do aftercare associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for aftercare associate in Boca Raton, FL is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $25.53 per hour, depending on experience, location, and employer.

What is the difference between Aftercare Associate vs Customer Service Representative?

AspectAftercare AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or customer supportHigh school diploma or equivalent; often no specialized certification needed
Work EnvironmentHealthcare facilities, clinics, or customer support centersCall centers, retail, or office settings
Industry UsageHealthcare, wellness, or service industriesRetail, telecommunications, finance, and more
Common Search/ComparisonAftercare Associate vs Customer Service Representative

While both roles involve assisting clients and providing support, Aftercare Associates typically work in healthcare or wellness settings focusing on patient follow-up and support, whereas Customer Service Representatives handle general customer inquiries across various industries. The roles share similar skills but differ mainly in industry focus and specific responsibilities.

What are some common challenges faced by aftercare associates, and how are they typically addressed?

Aftercare Associates often encounter challenges such as managing diverse client needs, addressing urgent issues, and maintaining consistent communication with families or clients. Balancing administrative tasks with direct support can also be demanding. These challenges are usually addressed through thorough training, clear protocols, and strong teamwork, ensuring associates have access to resources and support from supervisors or colleagues. Regular meetings and open communication channels help Aftercare Associates share experiences and strategies for providing high-quality post-service support.

What does an aftercare associate do?

An Aftercare Associate is responsible for providing support and assistance to clients or customers after a service has been completed, such as in funeral homes, educational settings, or customer service departments. Their duties often include following up with clients, addressing concerns, offering resources, and ensuring overall satisfaction with the service received. This role requires strong communication skills, empathy, and the ability to handle sensitive situations. Aftercare Associates play an important part in maintaining positive relationships and supporting clients through transitional periods.

What are the key skills and qualifications needed to thrive as an aftercare associate?

To thrive as an Aftercare Associate, you typically need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office tools is often required. Excellent interpersonal skills, empathy, and effective communication set outstanding associates apart when supporting clients post-service. These capabilities ensure smooth follow-up, client satisfaction, and the effective resolution of issues, contributing to positive client experiences and retention.

What are the most commonly searched types of Aftercare jobs in Boca Raton, FL?

The most popular types of Aftercare jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Aftercare Associate jobs?

Cities near Boca Raton, FL with the most Aftercare Associate job openings:

Aftercare Associate jobs near you

Aftercare Coordinator - Part time

Banyan Treatment Centers - Texas

Pompano Beach, FL • On-site

$20 - $23/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Banyan Treatment Centers is seeking a dedicated and organized Aftercare Coordinator to support patients as they transition through every stage of their treatment journey. This role focuses on discharge planning, continuity of care, and collaboration with internal teams, families, and external partners to ensure each patient leaves treatment with a clear, well-coordinated aftercare plan.

The Aftercare Coordinator plays a critical role in supporting long-term recovery by ensuring no patient falls through the cracks and that all post-treatment needs are addressed with care, accuracy, and compassion.

Position Details:

  • Reporting to: Clinical Director
  • Schedule: Part-time |Wednesday - Saturday 
  • Location: Pompano Beach, FL  
  • Compensation: $20- $23 hourly 

Key Responsibilities

Discharge Planning & Continuity of Care

  • Coordinate each patient’s discharge plan and next level of care in collaboration with clinical staff and Banyan’s Outbound Team to ensure seamless transitions.
  • Facilitate admissions-related needs by obtaining required consents, identification, and financial documentation to support continuity of care.
  • Refer administratively discharged patients to appropriate alternative providers when necessary.

Liaison & External Coordination

  • Serve as a primary liaison with external agencies and partners, including the VA, probation officers, attorneys, HR representatives, and Employee Assistance Programs (EAPs).
  • Communicate effectively with referral sources regarding patient arrivals, discharge planning, AMA risks, and hospitalizations to support continuity and retention.
  • Engage families throughout the discharge process, providing timely updates and ensuring alignment with aftercare planning.

Documentation & Systems Management

  • Maintain accurate and timely documentation of employment, legal, medical, and aftercare-related interactions in the electronic medical record (Kipu).
  • Share key updates and coordinate communication using Teams and Salesforce to support interdisciplinary collaboration.

Advocacy, Collaboration & Compliance

  • Support patient retention and safety initiatives, including AMA blocking efforts, to encourage continued engagement in treatment.
  • Participate in weekly case consultations and collaborate proactively with clinical, operational, and business development teams.
  • Uphold confidentiality, regulatory requirements, and a patient-first approach in all communications and interactions.

Qualifications

  • High school diploma or GED required; Associate’s degree preferred.
  • Experience in behavioral health, customer service, or familiarity with 12-step or recovery-based programs preferred.
  • Strong written and verbal communication skills with attention to detail.
  • Familiarity with Salesforce and/or Kipu EMR preferred.
  • Knowledge of local community resources and aftercare support services.

Why Join Banyan Treatment Centers?

This is more than a job—it’s an opportunity to play a vital role in what recovery looks like after treatment. As an Aftercare Coordinator, you will:

  • Join a mission-driven, nationally recognized organization accredited by The Joint Commission and supported by TPG’s Rise Fund.
  • Champion the continuum of care by ensuring patients transition successfully from treatment into long-term recovery supports.
  • Collaborate closely with clinical, operational, and business development teams, as well as families and external partners.
  • Enjoy comprehensive benefits (full-time eligible), including medical, vision, and dental insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and wellness, assistance, and referral programs.

Apply Now!

If you’re passionate about building bridges to lasting recovery and ensuring every patient leaves treatment with a clear plan for continued success, apply today and help make a meaningful difference at Banyan Treatment Centers.

EOE

Apply