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Aftercare Associate Jobs in Florida (NOW HIRING)

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Associate Purchase Discount Program * Paid Parental Leave * And so much more.... What This ... We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to ...

Showing results 21-40

Aftercare Associate information

What is the difference between Aftercare Associate vs Customer Service Representative?

AspectAftercare AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or customer supportHigh school diploma or equivalent; often no specialized certification needed
Work EnvironmentHealthcare facilities, clinics, or customer support centersCall centers, retail, or office settings
Industry UsageHealthcare, wellness, or service industriesRetail, telecommunications, finance, and more
Common Search/ComparisonAftercare Associate vs Customer Service Representative

While both roles involve assisting clients and providing support, Aftercare Associates typically work in healthcare or wellness settings focusing on patient follow-up and support, whereas Customer Service Representatives handle general customer inquiries across various industries. The roles share similar skills but differ mainly in industry focus and specific responsibilities.

What are some common challenges faced by aftercare associates, and how are they typically addressed?

Aftercare Associates often encounter challenges such as managing diverse client needs, addressing urgent issues, and maintaining consistent communication with families or clients. Balancing administrative tasks with direct support can also be demanding. These challenges are usually addressed through thorough training, clear protocols, and strong teamwork, ensuring associates have access to resources and support from supervisors or colleagues. Regular meetings and open communication channels help Aftercare Associates share experiences and strategies for providing high-quality post-service support.

What does an aftercare associate do?

An Aftercare Associate is responsible for providing support and assistance to clients or customers after a service has been completed, such as in funeral homes, educational settings, or customer service departments. Their duties often include following up with clients, addressing concerns, offering resources, and ensuring overall satisfaction with the service received. This role requires strong communication skills, empathy, and the ability to handle sensitive situations. Aftercare Associates play an important part in maintaining positive relationships and supporting clients through transitional periods.

What are the key skills and qualifications needed to thrive as an aftercare associate?

To thrive as an Aftercare Associate, you typically need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office tools is often required. Excellent interpersonal skills, empathy, and effective communication set outstanding associates apart when supporting clients post-service. These capabilities ensure smooth follow-up, client satisfaction, and the effective resolution of issues, contributing to positive client experiences and retention.

What are the most commonly searched types of Aftercare jobs in Florida?

The most popular types of Aftercare jobs in Florida are:

What cities in Florida are hiring for Aftercare Associate jobs?

Cities in Florida with the most Aftercare Associate job openings:

Aftercare Resource Navigator, DJJ

Eckerd Youth Alternatives

West Palm Beach, FL • On-site

$22.20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Eckerd Connects rating

7.6

Company rating: 7.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

51st of 222 rated education and training


Job description


Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a differencein the lives of others.

Make more than a Living, Make a Difference

Our FT Benefits:

  • Low-Cost Medical, Dental and Vision Insurance
  • 19 days of Paid Time Off the first year
  • 11 paid holidays
  • Retirement savings plan with employer match up to 5%
  • Flexible spending accounts
  • Paid short-term and voluntary long-term disability
  • Group Term Life and AD&D Insurance
  • Voluntary term life insurance
  • Public Service Loan Forgiveness (PSLF) Eligible Employer
  • PTO Exchange

Hourly Rate: $22.20

Duties & Responsibilities

  • The Navigator shall actively participate in the Transition Conference, Community Reentry Team Meeting, and Exit Conference and assist with the development of the Transition Plan for Success for each youth served by the Program.
  • Meet with the Parent/Guardian of each youth served by the Program prior to the youth's release from the Facility to establish a relationship with the family and understand the service needs of the youth and family.
  • The Navigator shall work closely with the JPO to identify resource(s) to address the specific need(s) of each youth served by the Program and their family.
  • Facilitate the referral process for the resource(s) identified for each youth served by the Program and their family. The Navigator shall coordinate with the youth, Parent/Guardian, and JPO to complete the referral.
  • Responsible for the initiation of services for the resource(s) identified for each youth served by the Program and their family.
  • The Navigator shall maintain contact with each youth served by the Program, their Parent/Guardian, and the resource(s) to which the youth and family were referred to monitor participation and progress. The Navigator shall maintain contact with the JPO to report the youth and family's participation and progress with services, identify solutions for any roadblocks to success, and assist with resource-related responses to noncompliance in alignment with the Department's Graduated Response Matrix.
  • Establish and maintain relationships with DJJ staff, local law enforcement, juvenile court judges, state attorney offices and public defender offices.
  • Maintain up-to-date youth case files and case notes.

Qualifications

  • A bachelor's degree from an accredited college or university OR An associate degree from an accredited college or university and two years' experience working directly with adolescents in one or more of the following fields: criminal justice (e.g., law enforcement, courts, correction/rehabilitation facilities, or probation/parole), social services (e.g., child protective services, crisis intervention, foster care/group homes, adoption, or mental health/substance abuse treatment), or education is required.
  • 4+ years of experience working directly with adolescents in a field specified by contract may substitute the education requirement.
  • Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.
  • Must be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes. Must maintain a safe driving record and provide annual proof of appropriate auto insurance; must have use of a vehicle capable of transporting three adults, plus driver.
  • This position requires Level 2 background screening through Florida's Care Provider Background Screening Clearinghouse. Learn more: https://info.flclearinghouse.com/

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About Our Program:

The purpose of the After Care Resource Navigator Program is to increase positive outcomes for youth who are reentering the community from a residential commitment facility by identifying and establishing relationships with resources that address the service needs of youth and families, connecting youth served by the Program and their families with the appropriate resources to address their specific service needs. The Program provides transitional planning services to youth who are pending release from a Facility, including youth who will be supervised on Conditional Release (CR) or Post-Commitment Probation (PCP) upon their release, and Direct Discharge youth, who will be released with no supervision.

Our Location:
400 North Congress Avenue | Suite 150
West Palm Beach, FL 33401

Connect with Us: https://www.youtube.com/watch?v=H0Qtn-KpLpc&t=2s

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact adarequest@eckerd.org. Relay Services Dial 711.

Know Your Rights: Workplace Discrimination is Illegal

Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/posters

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.


What Eckerd Connects employees say

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About Eckerd Connects

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Eckerd Connects is one of the largest national nonprofit child and family service organizations in the United States. Eckerd provides a full continuum of life-changing behavioral health, child welfare services, and workforce development through multiple offices and facilities nationwide that strengthen families, assist young adults, and help children succeed.

Industry

Education

Company size

1,001 - 5,000 Employees

Headquarters location

Clearwater, FL, US

Year founded

1968