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Aftercare Manager Jobs in Florida (NOW HIRING)

Documentation & Systems Management * Maintain accurate and timely documentation of employment, legal, medical, and aftercare-related interactions in the electronic medical record (Kipu). * Share key ...

Documentation & Systems Management * Maintain accurate and timely documentation of employment, legal, medical, and aftercare-related interactions in the electronic medical record (Kipu). * Share key ...

The Aftercare Assistant is an excellent position to begin your career in childcare, providing ... Managing and redirecting groups of children * Conflict resolution and de-escalation techniques

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Aftercare Manager information

See Florida salary details

$15.1K

$36.9K

$80.9K

How much do aftercare manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for aftercare manager in Florida is $36,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $23,101.00 and $40,626.00 per year, depending on experience, location, and employer.

What is an aftercare manager?

An Aftercare Manager is a professional responsible for overseeing and coordinating support services provided to clients following the completion of an initial service, such as in healthcare, addiction recovery, or education. Their role includes creating follow-up plans, ensuring clients have access to necessary resources, and monitoring progress to prevent relapse or setbacks. They often work closely with clients, families, and other professionals to provide ongoing guidance and support. The goal of an Aftercare Manager is to help clients maintain their progress and successfully reintegrate into their daily lives.

What are the key skills and qualifications needed to thrive as an aftercare manager?

To thrive as an Aftercare Manager, you need strong organizational abilities, customer service expertise, and experience in managing post-sale support, typically supported by a background in business administration or a related field. Familiarity with CRM systems, ticketing software, and project management tools is typically required. Outstanding interpersonal skills, problem-solving, and empathy help you effectively address client concerns and foster long-term relationships. These skills are crucial for ensuring customer satisfaction, repeat business, and maintaining the organization's reputation.

What are some common challenges an aftercare manager faces when coordinating post-service support, and how can they be addressed?

Aftercare Managers often encounter challenges such as managing high volumes of client inquiries, resolving complex issues promptly, and maintaining consistent communication between internal teams and clients. To address these, it’s important to implement clear processes for tracking and prioritizing support requests, utilize customer relationship management (CRM) tools for efficiency, and foster strong collaboration with service, technical, and sales teams. Regular training and feedback sessions can also help the team stay aligned and continually improve the aftercare experience.

What are the most commonly searched types of Aftercare jobs in Florida?

The most popular types of Aftercare jobs in Florida are:

What cities in Florida are hiring for Aftercare Manager jobs?

Cities in Florida with the most Aftercare Manager job openings:

Infographic showing various Aftercare Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $36,857 per year, or $17.7 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Banyan Treatment Centers is seeking a dedicated and organized Aftercare Coordinator to support patients as they transition through every stage of their treatment journey. This role focuses on discharge planning, continuity of care, and collaboration with internal teams, families, and external partners to ensure each patient leaves treatment with a clear, well-coordinated aftercare plan.

The Aftercare Coordinator plays a critical role in supporting long-term recovery by ensuring no patient falls through the cracks and that all post-treatment needs are addressed with care, accuracy, and compassion.

Position Details:

  • Reporting to: Clinical Director
  • Schedule: Full-time | Tuesday-Saturday| 8:30 AM - 5 PM
  • Location: Stuart, FL (On-site)

Key Responsibilities

Discharge Planning & Continuity of Care

  • Coordinate each patient’s discharge plan and next level of care in collaboration with clinical staff and Banyan’s Outbound Team to ensure seamless transitions.
  • Facilitate admissions-related needs by obtaining required consents, identification, and financial documentation to support continuity of care.
  • Refer administratively discharged patients to appropriate alternative providers when necessary.

Liaison & External Coordination

  • Serve as a primary liaison with external agencies and partners, including the VA, probation officers, attorneys, HR representatives, and Employee Assistance Programs (EAPs).
  • Communicate effectively with referral sources regarding patient arrivals, discharge planning, AMA risks, and hospitalizations to support continuity and retention.
  • Engage families throughout the discharge process, providing timely updates and ensuring alignment with aftercare planning.

Documentation & Systems Management

  • Maintain accurate and timely documentation of employment, legal, medical, and aftercare-related interactions in the electronic medical record (Kipu).
  • Share key updates and coordinate communication using Teams and Salesforce to support interdisciplinary collaboration.

Advocacy, Collaboration & Compliance

  • Support patient retention and safety initiatives, including AMA blocking efforts, to encourage continued engagement in treatment.
  • Participate in weekly case consultations and collaborate proactively with clinical, operational, and business development teams.
  • Uphold confidentiality, regulatory requirements, and a patient-first approach in all communications and interactions.

Qualifications

  • High school diploma or GED required; Associate’s degree preferred.
  • Experience in behavioral health, customer service, or familiarity with 12-step or recovery-based programs preferred.
  • Strong written and verbal communication skills with attention to detail.
  • Familiarity with Salesforce and/or Kipu EMR preferred.
  • Knowledge of local community resources and aftercare support services.

Why Join Banyan Treatment Centers?

This is more than a job—it’s an opportunity to play a vital role in what recovery looks like after treatment. As an Aftercare Coordinator, you will:

  • Join a mission-driven, nationally recognized organization accredited by The Joint Commission and supported by TPG’s Rise Fund.
  • Champion the continuum of care by ensuring patients transition successfully from treatment into long-term recovery supports.
  • Collaborate closely with clinical, operational, and business development teams, as well as families and external partners.
  • Enjoy comprehensive benefits (full-time eligible), including medical, vision, and dental insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and wellness, assistance, and referral programs.

Apply Now!

If you’re passionate about building bridges to lasting recovery and ensuring every patient leaves treatment with a clear plan for continued success, apply today and help make a meaningful difference at Banyan Treatment Centers.

EOE