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Affiliated Computer Services Jobs in Raleigh, NC

Massage Envy by JEM Wellness Brands

Sales Associate

Apex, NC · On-site

$10.75 - $14.50/hr

In-depth product and service training * Employee Assistance Program available * 40% off all ... Are critical thinkers with excellent math and computer skills and the ability to multitask * Have ...

Fnbcorp

Sales Executive - INSA

Raleigh, NC

... skills Excellent customer service skills Ability to use a personal computer and job-related ... Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for ...

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All JobsAffiliated Computer Services JobsAffiliated Computer Services Jobs in Raleigh, NC

Affiliated Computer Services information

See Raleigh, NC salary details

$12

$19

$29

How much do affiliated computer services jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for affiliated computer services in Raleigh, NC is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Services Specialist at Affiliated Computer Services (ACS), and why are they important?

To thrive as an IT Services Specialist at Affiliated Computer Services, you need a strong background in information technology, troubleshooting, and customer support, typically supported by a relevant degree or technical certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with help desk software, remote desktop tools, and enterprise systems is often required. Excellent communication, problem-solving abilities, and a customer-focused attitude help individuals excel in this role. These skills are vital for efficiently resolving technical issues, ensuring client satisfaction, and maintaining smooth IT operations.

What is Affiliated Computer Services (ACS)?

Affiliated Computer Services, or ACS, was an American company specializing in business process outsourcing and information technology services. Founded in 1988, ACS provided services such as IT consulting, customer care, and transaction processing to businesses and government agencies. In 2010, ACS was acquired by Xerox Corporation, and its services were integrated into Xerox's broader business offerings. As a result, the ACS brand no longer exists independently, but its legacy continues within Xerox's IT and business services divisions.

What kind of career advancement opportunities are typically available for employees at Affiliated Computer Services (ACS)?

At Affiliated Computer Services (ACS), employees can pursue a variety of career advancement opportunities, often moving from entry-level positions to roles in team leadership, project management, or specialized technical areas. The company emphasizes internal promotions and supports professional development through training programs and mentorship. Employees are encouraged to build cross-functional skills, which can lead to transitions into other departments such as client relations or process improvement. Advancement is often based on performance, adaptability, and demonstrated leadership within project teams.

What is the difference between Affiliated Computer Services vs Data Entry Clerk?

AspectAffiliated Computer ServicesData Entry Clerk
CredentialsTypically requires high school diploma, sometimes additional certifications in IT or administrative supportUsually requires a high school diploma or equivalent
Work EnvironmentCorporate offices, call centers, or remote settings within various industriesOffice settings, often in administrative or clerical departments
Employer & Industry UsageUsed by large corporations, government agencies, and outsourcing firmsCommon in administrative, healthcare, and retail sectors

Affiliated Computer Services (ACS) is a broad outsourcing company providing IT, business process, and administrative services, often involving complex projects. In contrast, a Data Entry Clerk primarily performs clerical data input tasks in office environments. While both roles may require similar basic credentials, ACS roles tend to involve more technical and process-oriented responsibilities, often within larger organizational structures.

What are popular job titles related to Affiliated Computer Services jobs in Raleigh, NC? For Affiliated Computer Services jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Affiliated Computer Services jobs in Raleigh, NC look for? The top searched job categories for Affiliated Computer Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Affiliated Computer Services jobs? Cities near Raleigh, NC with the most Affiliated Computer Services job openings:
Affiliated Computer Services jobs near you
Infographic showing various Affiliated Computer Services job openings in Raleigh, NC as of June 2026, with employment types broken down into 5% Internship, 75% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,272 per year, or $19.4 per hour.
1.20. User Support Technician

1.20. User Support Technician

Focused HR Solutions

Raleigh, NC • On-site

Full-time

Posted 10 days ago

Job description

Position is 100% on-site in Raleigh, NC.  Candidate MUST be local to the Raleigh area (Triangle Region of NC). Candidate must work EST Business Hours.  
 
Our direct client has an opening for a User Support Technician position # 735461. This position is for 12+ months, with option of extension, and will be 100% on-site in Raleigh. (must work EST business hours).
 
If you are interested, please submit the following:
  • Your current resume
  • Your hourly rate
 
Below is the job description – Resumes due ASAP
 
Description:
Position Overview: 
This position will assist the Medicaid Infrastructure Team Manager in organizing, servicing and deploying computers, Cisco telephone/network, laptops, printers, copiers, scanner, eFax and other technology for the client employees, contractors, and temporary workers. This position will also serve as a first point of contact for troubleshooting and repairs.
 
Job Specific Responsibilities: 
  • Assist with managing division computers and related equipment and software, including deployment and return of desktops, laptops, printers, and all peripherals.
  • Serve as a delegated administrator for the North Carolina ID (NCID) system responsible for assisting with creating, deactivating, unlocking, and resetting staff NCID accounts. This information creates the outlook email account for our Active Directory called EADS.
  • Provide telephone system support for DHB staff including deploying phones to offices and conference rooms, submitting tickets for phone setup for new and existing staff, and trouble-shooting phone issues for DHB staff. State cell phone deployment and management is an important part of this position.
  • Assist Users with their IT requests using the ServiceNow ticketing system. Monitor requests and document the resolutions in the ticketing system.
  • Help track IT Inventory with our WASP Inventory Tracking System and follow established processes.
 
Knowledge, Skills, and Abilities Required: 
To receive credit for all your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all the following:
  • Excellent verbal and written communication skills
  • Ability to establish and maintain effective working relationships with coworkers, officials, and the public
  • Ability to work independently with minimum supervision
  • Ability to effectively manage multiple tasks and priorities
  • Capable of resolving routine problems based on existing documentation, training, and resources
  • Previous working experience providing technical support
  • Proven ability deploying and configuring desktop and laptop computers, and peripheral devices
 
Required/Desired Skills:
  • IT Support, troubleshoot, servicing and deploying computers, Cisco telephone/network, laptops, printers, copiers, scanner, eFax and other technology - Required - 2 Years
  • Active Directory or NCID Administrator for onboarding and offboarding. Setting up email accounts. MS365 experience. Assist with passwords and resets. - Required - 2 Years
  • Inventory Management of Hardware, laptops, tablets, network equipment, servers and cell phones. - Nice to have - 1 Years
  • First point of contact for troubleshooting and repairs. Excellent customer service, verbal and written communication skills needed. - Required - 2 Years
  • Use of an IT Ticketing System like ServiceNow to resolve requests and document work. - Required - 2 Years
  • Provide telephone system support for DHB staff including deploying phones to offices and conference rooms. Assist network and server teams as needed. - Desired - 2 Years

By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime. 
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About Focuses HR Solutions

Sourced by ZipRecruiter

Focused HR Solutions is a Certified Women Business Enterprise by WBENC. FHR is a full service staffing firm that assists clients nationwide with supplemental staff for their information technology departments on a contract, contract to hire, and direct hire basis. Our team has extensive experience providing full service staffing needs to small, medium and large clients. Focused HR Solutions provides services to technology-driven clients that include many of the most prominent firms in the United States. Our client base includes State and Local Governments, Software Vendors, top Fortune 500 Companies, as well as companies in the automotive, retail, financial, health care, and telecommunication industries. At Focused HR Solutions, we utilize technology to market our candidate’s skills and fulfill our client’s job assignments guaranteed.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Scottsdale, AZ, US

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