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Advocate Rn Jobs in New York (NOW HIRING)

Progyny

Progyny Care Advocate, RN

New York, NY · On-site

The Progyny Care Advocate (PCA) RN plays a critical role in supporting members throughout their family-building and women's health journeys. In this role, you will leverage your customer service ...

Progyny

Progyny Care Advocate, RN

New York, NY · On-site

The Progyny Care Advocate (PCA) RN plays a critical role in supporting members throughout their family-building and women's health journeys. In this role, you will leverage your customer service ...

TNAA TotalMed RN

Travel RN Case Manager

Bronx, NY · On-site

As a RN Case Manager, you'll work with a highly skilled team of professionals to advocate for patients, evaluate, plan, provide resources and facilitate communication with family members. You will be ...

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Advocate Rn information

What is an Advocate RN?

An Advocate RN is a registered nurse who works for Advocate Health Care, a large healthcare system, providing direct patient care, education, and support. These nurses play a vital role in coordinating care, advocating for patients’ needs, and ensuring high-quality healthcare outcomes. Advocate RNs may work in various settings such as hospitals, clinics, or home care, and collaborate closely with physicians, patients, and families. Their responsibilities include assessing patient conditions, administering medications, developing care plans, and supporting patients throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as an Advocate RN?

To thrive as an Advocate RN, you need a solid background in nursing practice, patient advocacy, and healthcare regulations, typically supported by an active RN license and clinical experience. Familiarity with electronic health records (EHRs), care coordination platforms, and patient rights documentation systems is essential. Exceptional communication, empathy, and problem-solving abilities help build trust and effectively support patients through complex healthcare processes. These skills are vital to ensure patients receive appropriate care, understand their options, and have their voices heard within the healthcare system.

How do Advocate RNs typically collaborate with interdisciplinary teams to support patient care?

Advocate RNs play a key role in interdisciplinary teams by acting as liaisons between patients, families, physicians, social workers, and other healthcare professionals. They ensure patients' voices are heard and their needs are met by participating in care planning meetings, coordinating resources, and advocating for patient-centered solutions. Effective communication and documentation are essential, as Advocate RNs help bridge gaps and resolve conflicts, ultimately enhancing the quality and safety of patient care. This collaboration fosters a supportive environment where each team member's expertise contributes to optimal outcomes.

What is the difference between Advocate Rn vs Social Worker?

AspectAdvocate RnSocial Worker
Required CredentialsRegistered Nurse license, advocacy trainingSocial Work degree, licensure (LCSW or equivalent)
Work EnvironmentHospitals, clinics, healthcare settingsCommunity agencies, hospitals, schools
Employer & Industry UsageHealthcare providers, legal advocacy in healthSocial service agencies, government programs
Common Search & ComparisonAdvocate Rn vs Social Worker

Advocate Rn and Social Workers both support clients but differ mainly in credentials and work settings. Advocate Rns are registered nurses focusing on health advocacy within medical environments, while Social Workers hold social work degrees and work across broader social services. Understanding these differences helps in choosing the right career path or service provider.

What are popular job titles related to Advocate Rn jobs in New York?

For Advocate Rn jobs in New York, the most frequently searched job titles are:

What job categories do people searching Advocate Rn jobs in New York look for?

The top searched job categories for Advocate Rn jobs in New York are:

What cities in New York are hiring for Advocate Rn jobs?

Cities in New York with the most Advocate Rn job openings:

Advocate Rn jobs near you
Infographic showing various Advocate Rn job openings in New York as of August 2026, with employment types broken down into 3% As Needed, 57% Full Time, 16% Part Time, 1% Temporary, and 23% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Progyny Care Advocate, RN

Progyny

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Thank you for considering Progyny!
The Progyny Care Advocate (PCA) RN plays a critical role in supporting members throughout their family-building and women's health journeys. In this role, you will leverage your customer service expertise and patient care experience to deliver a high-touch, concierge-level member experience across phone, email, and secure messaging channels.
PCAs are responsible for onboarding new members to the Progyny benefit and guiding existing members through their personalized care journeys. This includes helping members understand and maximize their benefits across fertility, preconception, menopause, pregnancy, and postpartum care.
This is a highly detail-oriented, administrative contact center role that requires exceptional organization, strong prioritization skills, and the ability to manage multiple member interactions in a fast-paced environment.
Must be willing to work a 12:00 PM - 9:00 PM EST shift.
What you'll do...
  • Own the member relationship by educating members about Progyny and their personalized benefits, empowering them to make informed decisions and optimize their care journey.
  • Onboard new members by capturing demographic information, confirming eligibility, and providing detailed benefit guidance using internal systems and resources.
  • Deliver concierge-level member support through phone, email, and secure messaging interactions.
  • Respond to member inquiries with empathy and accuracy, providing high-quality solutions to meet member needs.
  • Partner cross-functionally with internal teams to resolve complex inquiries, escalations, and member issues.
  • Serve as a liaison between members and fertility clinics, including assisting with appointment scheduling and care coordination.
  • Maintain accurate documentation and demonstrate strong attention to detail when managing member cases.
  • Participate in ongoing learning and development opportunities to deepen expertise and contribute to continuous improvement

About you...
  • 2+ years of experience in a contact center environment, preferably within healthcare, insurance, or patient services.
  • Knowledge of the fertility and women's health landscape, including common procedures and patient care pathways, required.
  • Exceptional customer service and communication skills, with the ability to explain complex information clearly and concisely.
  • Strong interpersonal and conflict-resolution skills with a member-first mindset.
  • Ability to prioritize competing tasks and manage multiple workflows in a fast-paced environment.
  • Highly organized with strong attention to detail.
  • Comfortable working independently and exercising sound judgment.
  • Must be willing to work a 12:00 PM - 9:00 PM EST shift

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.
About Progyny:
Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.
Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.
Our mission is to empower healthier, supported journeys through transformative fertility, family building and women's health benefits.
Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.
Our perks:
  • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group
  • Menopause and midlife care
  • Health, dental, vision and life insurance options for employees and family
  • Free in-person, virtual and text-based mental health and wellness support
  • Paid time off, including vacation, sick leave, personal days and summer flex time
  • Company equity
  • Bonus program
  • 401(k) plan with company match
  • Access to on-demand legal and financial advice
  • Learning and development programs to help you grow professionally and a mentorship program
  • Company social events to include annual volunteer day and donation matching
  • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.00/hour- $40.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.
If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.
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