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Advantage Workforce Services Jobs in Florida (NOW HIRING)

Partnering closely with the Event Operations Manager, you'll champion workforce planning, team ... RSA accredited - with RMLV/Approved Manager status a definite advantage to keep our events running ...

... workers using First Advantage and related HCM systems, ensuring adherence to company policy ... and service level agreements. * Coordinate screening requirements based on worker type, role ...

Background Check Specialist

Tampa, FL · On-site

$60 - $75/hr

... workers using First Advantage and related HCM systems, ensuring adherence to company policy ... and service level agreements. * Coordinate screening requirements based on worker type, role ...

... workers using First Advantage and related HCM systems, ensuring adherence to company policy ... and service level agreements. * Coordinate screening requirements based on worker type, role ...

Background Check Specialist

Tampa, FL · On-site

$60 - $75/hr

... workers using First Advantage and related HCM systems, ensuring adherence to company policy ... and service level agreements. * Coordinate screening requirements based on worker type, role ...

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Advantage Workforce Services information

What is Advantage Workforce Services?

Advantage Workforce Services is a staffing and workforce solutions company that connects employers with qualified job seekers for temporary, temp-to-hire, and direct hire positions. They offer a range of services including recruitment, talent management, and workforce consulting to help businesses fill roles efficiently. Their goal is to streamline the hiring process for companies while helping individuals find employment opportunities that match their skills and career goals.

How does working with Advantage Workforce Services support career advancement opportunities for employees?

Advantage Workforce Services is a staffing and workforce solutions provider, so employees often gain exposure to diverse industries and roles, which can accelerate skill development and broaden professional networks. Assignments may vary in length and complexity, offering chances to build experience in different work environments. High-performing individuals are frequently considered for permanent placement by client companies or may receive opportunities for more specialized projects. The structure encourages adaptability and continuous learning, which are valuable for long-term career growth.

What are the key skills and qualifications needed to thrive as a Workforce Services Specialist at Advantage Workforce Services?

To thrive as a Workforce Services Specialist, you need a background in human resources, workforce development, or social services, often supported by a relevant degree or experience. Familiarity with job placement software, case management systems, and labor market information tools is typically required. Excellent interpersonal skills, problem-solving ability, and cultural sensitivity help you effectively assist diverse job seekers and employers. These competencies are crucial for facilitating successful employment outcomes and building strong relationships between clients and community partners.

What is the difference between Advantage Workforce Services vs Warehouse Associate?

AspectAdvantage Workforce ServicesWarehouse Associate
CredentialsTypically no formal credentials required; on-the-job training providedHigh school diploma or equivalent often preferred; certifications like OSHA may be beneficial
Work EnvironmentTemporary staffing, various client warehouses, fast-pacedPhysical, indoor warehouse setting, repetitive tasks
Employer & Industry UsageStaffing agency providing temporary and temp-to-perm rolesDirect employment or contract roles within warehouses

Advantage Workforce Services primarily offers staffing solutions for warehouse roles, including temporary positions, while Warehouse Associates are the workers performing warehouse tasks. The main difference lies in the employment type and the nature of the role, with Advantage Workforce Services acting as the staffing provider and Warehouse Associates as the employees.

What are popular job titles related to Advantage Workforce Services jobs in Florida?

For Advantage Workforce Services jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Advantage Workforce Services jobs in Florida look for?

The top searched job categories for Advantage Workforce Services jobs in Florida are:

Infographic showing various Advantage Workforce Services job openings in Florida as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution.

Workforce Management Specialist

180 Seminole Hard Rock Support Services

Hollywood, FL

Full-time

Re-posted 29 days ago


Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Workforce Management Specialist is responsible for ensuring the right people are scheduled at the right time to meet operational demand, service-level objectives, and labor cost targets. The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors.


Responsibilities

  • Scheduling Optimization: Designs fair, compliant schedules maximizing coverage and efficiency.
  • Real-Time Decisioning: Acts quickly on live signals to protect SLAs and productivity.
  • Data Storytelling: Packages insights into clear narratives for operators and executives.
  • Tool Savvy: Comfortable with WFM platforms and spreadsheets; contributes to tool/process rollouts.
  • Key performance indicators Service Level / ASA / Abandon Rate achieved versus plan. Schedule Adherence & Interval Compliance across teams. Occupancy and Shrinkage within targets. Cost-to-Serve / Labor Utilization improvements versus baseline.
  • Monitors real-time ACD work state of agents, schedule and break adherence, and agents exceeding thresholds.
  • Flexible shifts aligned to operational windows; occasional evenings/weekends during peak periods or events; cross-functional collaboration with multiple departments.
  • Conducts analyses and recommends solutions to real-time performance issues with the Operations Management Team.
  • Approves discretionary activities to increase occupancy and take advantage of high availability.
  • Administration of intraday schedule changes.
  • Delivers regular and ad-hoc reports on time as requested by the internal and external clients.
  • Performs other duties and assignments as directed.
  • Work closely with the operations team to analyze and help improve their delivery processes
  • Hold yourself accountable for measurable, high-quality, and timely results.
  • Care for Hard Rock brand by holding self accountable by being a brand ambassador.
  • Comply with all departmental and company policies, including Seminole Gaming’s and Hard Rock’s business ethics guidelines and property-specific protocols.
  • Assist with projects and other duties as requested or assigned
     

Qualifications

  • 2 to 4+ years in Workforce Management (scheduling, intraday) or adjacent operations analytics roles.
  • Proficiency with WFM software (e.g., NICE/IEX/Salesforce) and advanced Excel/Sheets.
  • Strong analytical and problem-solving skills; ability to translate data into actionable staffing decisions.
  • Clear communication and stakeholder partnering across Operations, Vendor BPOs.
  • Ability to create reports in Excel and forecast results
  • Attention to detail and a high level of accuracy
  • Ability to multitask, focus, and complete reports for extended periods
  • Experience managing schedules and KPIs in multi-site or global operations.
  • Familiarity with labor agreements and equity in scheduling practices.
  • Exposure to contact center metrics and intraday methodologies.
  • Bachelor’s degree in Business, Operations, Statistics, or related field (or equivalent experience).