ZipRecruiter

Log In

1

Advanced Tech Support Agent Jobs (NOW HIRING)

Technology&

Customer Support Agent Onsite

Manhattan, NY · On-site

$18 - $20/hr

Customer Support Agent - Onsite Location: Manhattan, New York, NY Job Type: Contract Pay ... Paid onsite training provided About the Role Technology& is looking for motivated Customer Support ...

New

Renaissance Learning North America

Support Agent I

$34K - $40K/yr

In this role as Support Agent I, you will be responsible for: * Manage customer support ... Background in education technology or a background in education * Experience with Salesforce CRM ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide ... As our Customer Support Agent, you'll support HID's success by: * Responding to customer inquiries ...

Assa Abloy

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide ... As our Customer Support Agent, you'll support HID's success by: * Responding to customer inquiries ...

HID Global

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide ... As our Customer Support Agent, you'll support HID's successby: * Responding to customer inquiries ...

Technology&

Customer Support Agent Onsite

Manhattan, NY · On-site

$18 - $20/hr

Customer Support Agent - Onsite Location: Manhattan, New York, NY Job Type: Contract Pay ... Paid onsite training provided About the Role Technology& is looking for motivated Customer Support ...

New

MCI

Flood Support Contact Center Support Agent

Wichita, KS

$18.50 - $24.75/hr

Contact Center Support Agent MCI is one of the fastest-growing tech-enabled business services ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

PAR Technology

Technical Support Agent

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant ... PAR is looking for a career-driven, customer-focused Technical Support Agent to join our Call ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT

$18.25 - $24.25/hr

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide ... As our Customer Support Agent, you'll support HID's success by: * Responding to customer inquiries ...

Via

Support Agent

San Jose, CA · On-site

$30/hr

Via is using technology to transform transportation around the world. From changing a single person ... As a Support Agent, you will manage key aspects of our day-to-day transit operations. You - along ...

Via

Support Agent

San Jose, CA

$30/hr

Via is using technology to transform transportation around the world. From changing a single person ... As a Support Agent, you will manage key aspects of our day-to-day transit operations. You - along ...

Victra

Order Support Agent

Raleigh, NC · On-site

$16.50 - $22/hr

Unafraid to approach guests to talk about the latest technology or services available to them? You ... We are also looking for the Order Support Agent to: * Sell competitively over the phone to achieve ...

Victra Inc

Order Support Agent

Raleigh, NC · On-site

$18.25 - $24.25/hr

Unafraid to approach guests to talk about the latest technology or services available to them? You ... We are also looking for the Order Support Agent to: * Sell competitively over the phone to achieve ...

Leap LLC

Support Agent

Columbia, MD · On-site

$50K - $55K/yr

We build technology that helps contractors work smarter, scale faster, and deliver better ... Position Overview The Support Agent serves as the first point of contact for Leap customers ...

next page

Showing results 1-20

All JobsAdvanced Tech Support Agent Jobs

Advanced Tech Support Agent information

See salary details

$10

$19

$30

How much do advanced tech support agent jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for advanced tech support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Advanced Tech Support Agent vs Tech Support Specialist?

AspectAdvanced Tech Support AgentTech Support Specialist
Required CredentialsTypically requires certifications like CompTIA A+ or Network+; some roles prefer vendor-specific certificationsOften requires similar certifications; entry-level roles may not require advanced certifications
Work EnvironmentProvides technical support via phone, chat, or remote access; may handle complex issuesHandles customer inquiries, troubleshooting, and basic technical issues, often in call centers
Employer & Industry UsageUsed across IT service providers, tech companies, and enterprise support teamsCommon in retail, telecom, and IT support departments

The main difference is that Advanced Tech Support Agents typically handle more complex technical issues and may require additional certifications, whereas Tech Support Specialists focus on basic troubleshooting and customer support. Both roles are essential in tech support environments, but the Advanced Tech Support Agent often deals with more technical depth and problem resolution.

What does an Advanced Tech Support Agent do?

An Advanced Tech Support Agent is responsible for assisting customers with complex technical issues related to products or services, often after initial troubleshooting has failed. They use in-depth knowledge to diagnose and resolve software, hardware, or network problems, and may also provide guidance on system upgrades and integrations. In addition to resolving technical issues, they document cases, escalate unresolved problems, and sometimes train other support staff. Their primary goal is to ensure customer satisfaction by providing expert solutions in a timely manner.

What jobs pay $10,000 a month without a degree?

Advanced Tech Support Agents can earn $10,000 or more per month through high-level technical skills, certifications, and experience, especially in specialized fields like cybersecurity or cloud services. Such roles often require strong problem-solving abilities, knowledge of specific tools, and sometimes certifications like CompTIA or Cisco, but they do not always require a traditional degree.

What does a tech support agent do?

A tech support agent assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use remote tools, document problems, and may require certifications or knowledge of specific systems to resolve technical problems efficiently.

How can I make 2000 a week working from home?

An Advanced Tech Support Agent can potentially earn $2,000 a week by working full-time, providing high-quality technical assistance, and gaining specialized skills or certifications. Increasing hourly rates, taking on multiple clients, or working for companies that pay premium rates can also help reach this income level, especially with experience and efficiency. However, achieving this consistently depends on workload, skill level, and market demand.

What are the key skills and qualifications needed to thrive as an Advanced Tech Support Agent, and why are they important?

To thrive as an Advanced Tech Support Agent, you need deep technical troubleshooting skills, knowledge of operating systems and networking, and typically a background in IT or relevant certifications like CompTIA A+ or Microsoft Certified. Proficiency with ticketing systems, remote desktop tools, and diagnostic software is essential for resolving complex technical issues. Strong problem-solving abilities, patience, and excellent communication skills help agents deliver effective support and build customer trust. These competencies are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and supporting organizational IT infrastructure.

What are some common challenges faced by Advanced Tech Support Agents, and how can they be managed effectively?

Advanced Tech Support Agents often encounter complex technical issues that require in-depth troubleshooting and creative problem-solving. A major challenge is handling escalated cases where previous support levels could not resolve the problem, which can be stressful and time-sensitive. Effective communication, strong product knowledge, and continuous learning are key to managing these challenges. Collaborating with engineering teams and utilizing internal documentation also helps ensure timely and accurate resolutions while maintaining customer satisfaction.

What jobs pay 2000 a day?

Advanced Tech Support Agents typically do not earn $2000 a day; such high daily earnings are more common in specialized roles like freelance consultants, high-level executives, or entrepreneurs. Certain freelance or contract positions in IT, cybersecurity, or consulting can reach this level with extensive experience, certifications, and a strong client base. Most standard tech support roles offer lower daily rates, but advanced or specialized positions may command higher compensation through project-based or consulting work.
More about Advanced Tech Support Agent jobs
What cities are hiring for Advanced Tech Support Agent jobs? Cities with the most Advanced Tech Support Agent job openings:
What job categories do people searching Advanced Tech Support Agent jobs look for? The top searched job categories for Advanced Tech Support Agent jobs are:
Advanced Tech Support Agent jobs near you
Infographic showing various Advanced Tech Support Agent job openings in the United States as of June 2026, with employment types broken down into 3% Internship, 3% As Needed, 79% Full Time, 3% Part Time, 6% Temporary, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Customer Support Agent Onsite

Technology&

Manhattan, NY • On-site

$18 - $20/hr

Full-time

Posted 18 hours ago

Job description

Customer Support Agent – Onsite 

Location: Manhattan, New York, NY
Job Type: Contract
Pay: Competitive
Availability: Immediate openings | Multiple positions
Training: Paid onsite training provided
About the Role
Technology& is looking for motivated Customer Support Agents to join our growing team. You'll be the front line for customers reaching out via phone, email, and chat — helping resolve service questions, share information, and deliver a great overall experience.
What You'll Do
  • Handle inbound customer contacts across phone, email, and chat with professionalism and care
  • Guide customers through service-related questions and operational information
  • Log and track all interactions accurately in our ticketing system
  • Use approved scripts and workflows to ensure consistent, quality support
  • Escalate more complex cases to supervisors or specialized teams as needed
  • Keep thorough, accurate documentation of each customer interaction
  • Help create a smooth, positive experience for every customer you assist

What We're Looking For
  • Strong communicator with a genuine customer-first mindset
  • Patient, calm, and professional demeanor, even in challenging situations
  • Active listener with empathy and a positive tone
  • Organized and detail-oriented, able to manage time effectively
  • Comfortable working in Microsoft Word, Excel, and PowerPoint

Nice to Have
  • Previous customer service experience
  • Familiarity with CRM or ITSM platforms
  • Call center background, especially handling ticket queues in public-service environments

Equal Opportunity Employer
Technology& is committed to building a diverse, inclusive workplace and provides equal employment opportunity to all qualified applicants regardless of race, religion, gender, sexual orientation, age, disability, national origin, or other protected status.