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Advanced Msa information

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$42K

$96K

$149K

How much do advanced msa jobs pay per year?

As of Jun 4, 2026, the average yearly pay for advanced msa in the United States is $96,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Advanced Medical Support Assistant (Advanced MSA), and why are they important?

To thrive as an Advanced Medical Support Assistant, you need strong organizational, multitasking, and administrative skills, typically supported by experience in healthcare settings and familiarity with scheduling or patient intake processes. Proficiency with electronic health records (EHR) systems, appointment scheduling software, and standard office applications is essential. Excellent communication, customer service, and problem-solving abilities help you manage patient interactions and coordinate with clinical staff effectively. These skills ensure efficient clinic operations, accurate patient information management, and high-quality service in a fast-paced healthcare environment.

How does an Advanced MSA typically collaborate with other healthcare professionals in a clinical setting?

As an Advanced Medical Support Assistant (MSA), you play a crucial role in supporting both patients and the clinical team. You regularly coordinate with physicians, nurses, and administrative staff to ensure smooth patient scheduling, accurate record-keeping, and prompt communication of patient needs. This collaboration often involves participating in interdisciplinary meetings, resolving scheduling conflicts, and ensuring all documentation meets regulatory standards. Being proactive in communication and detail-oriented helps foster a positive team environment and contributes to efficient patient care.

What are Advanced MSAs?

Advanced MSAs (Medical Support Assistants) are healthcare administrative professionals who provide specialized support within medical facilities, such as hospitals or clinics. They handle complex scheduling, patient intake, appointment coordination, and communication between patients and medical staff. Advanced MSAs often hold a deeper understanding of medical terminology and electronic health record systems compared to entry-level MSAs. Their role is vital in ensuring efficient patient flow and supporting clinical teams by managing detailed administrative tasks. This position typically requires additional training or experience beyond basic MSA duties.

What is the difference between Advanced Msa vs Medical Billing Specialist?

AspectAdvanced MsaMedical Billing Specialist
CredentialsCertification in medical billing and coding, sometimes advanced certificationsCertification in medical billing and coding, often similar certifications
Work EnvironmentHealthcare facilities, insurance companies, or billing companiesMedical offices, clinics, hospitals, billing companies
Employer & Industry UsageUsed across healthcare providers and insurance firms for complex billing tasksCommonly employed in outpatient clinics and physician offices for billing
Search & Comparison IntentOften compared for billing complexity and certification requirementsCompared for daily billing tasks and certification levels

Advanced Msa and Medical Billing Specialist roles share similar credentials and work environments, but Advanced Msa typically handles more complex billing processes and may require additional certifications. Both roles are vital in healthcare billing, with the Advanced Msa often working in larger organizations or specialized settings.

What cities are hiring for Advanced Msa jobs? Cities with the most Advanced Msa job openings:
What states have the most Advanced Msa jobs? States with the most job openings for Advanced Msa jobs include:
What job categories do people searching Advanced Msa jobs look for? The top searched job categories for Advanced Msa jobs are:
Infographic showing various Advanced Msa job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $96,000 per year, or $46.2 per hour.
Advanced Medical Support Assistant

Advanced Medical Support Assistant

US Department of Veterans Affairs

Salt Lake City, UT • On-site

$38.70K - $49.80K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


U.S. Department Of Veterans Affairs rating

8.2

Company rating: 8.2 out of 10

Based on 623 frontline employees who took The Breakroom Quiz

33rd of 274 rated public sector bodies


Job description

Advanced Medical Support Assistant

The AMSA performs administrative support functions including scheduling appointments, inbound/outbound phone support, consult review and necessary documentation related to care coordination for treatment of patients in the medical center or outpatient clinics. The Advanced MSA demonstrates strong communication and customer services skills and works closely with all staff members performing the administrative duties essential to support the timely care of patients and support of the service/unit goals.

Duties include but are not limited to:

  • Greets and checks patients in/out for appointments.
  • Schedules/Cancels appointments and interprets/verifies provider orders/consults in accordance with VHA Scheduling directives and guidelines.
  • Ensures that the clinic setup is closely monitored to effectively support the needs of the clinic and makes any necessary adjustments.
  • Develops/maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
  • Facilitates/processes secure messaging with the patient and team; notifies patients of normal lab results.
  • Develops and manages a tracking system for follow up care such as consults, tests, etc..
  • Participates in team huddles and team meetings to manage and plan patient care.
  • Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
  • May work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
  • Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
  • Monitors orders, consults, recalls to verify and validate accuracy, resolve issues and schedule/disposition as necessary.
  • Recommends changes to existing clinic procedures based on current administrative guidelines.
  • Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinates with the Patient Aligned Care Team (PACT) or the clinical team within the Specialty they are supporting, to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary.
  • Participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team.
  • Enters appropriate information into the electronic record; monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure.
  • Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment; informs team members about shared patients (i.e., those who receive their care at multiple VA centers or those who receive care in the community)
  • Supports Patient Safety standards using the correct Veterans Affairs identification of all patients and adheres to standards/responsibilities in responding to medical emergencies.
  • Other duties as assigned by MSA Supervisor or Lead MSA.

Work Schedule: Monday-Friday, TBD

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: Advanced Medical Support Assistant/53181-A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized


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