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Advanced Medical Support Assistant Jobs in Virginia

SD Department of Veterans Affairs

VA · On-site

$47K/yr

Advanced Medical Support Assistants provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves ...

Aptive

Medical Support Assistant

Hampton, VA · On-site

$38K - $49K/yr

Job Summary - Medical Support Assistant (MSA), Hampton VA Healthcare System Location: Hampton VA Medical Center (100 Emancipation Dr., Hampton, VA 23667) and Community-Based Outpatient Clinics across ...

Aptive

Medical Support Assistant

Hampton, VA

$38K - $49K/yr

-- Medical Support Assistant (MSA), Hampton VA Healthcare System Location: Hampton VA Medical Center (100 Emancipation Dr., Hampton, VA 23667) and Community-Based Outpatient Clinics across the Hampton ...

Aptive

Medical Support Assistant

Hampton, VA · On-site

$38K - $49K/yr

Job Summary - Medical Support Assistant (MSA), Hampton VA Healthcare System Location: Hampton VA Medical Center (100 Emancipation Dr., Hampton, VA 23667) and Community-Based Outpatient Clinics across ...

Katmai

Medical Support Assistant

Portsmouth, VA · On-site

$38K - $50K/yr

Promote consult/referral specialty medical care -within the MTF or to civilian facilities. * Assist in preparation of patient notices for appointment reminders, no shows, or reschedule/cancellations.

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Advanced Medical Support Assistant information

See Virginia salary details

$28.8K

$45.4K

$61K

How much do advanced medical support assistant jobs pay per year?

As of Aug 24, 2026, the average yearly pay for advanced medical support assistant in Virginia is $45,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $51,100.00 per year, depending on experience, location, and employer.

What is an advanced medical support assistant?

Advanced Medical Support Assistants (AMSAs) are healthcare professionals who provide administrative support in medical settings, particularly within the Veterans Health Administration and similar organizations. They are responsible for scheduling appointments, managing patient records, handling phone calls, and assisting both patients and medical staff with administrative processes. AMSAs play a crucial role in ensuring the smooth operation of healthcare services by coordinating communication and maintaining accurate patient data. Their work helps improve patient care by streamlining administrative tasks and enhancing the efficiency of healthcare teams.

How does an advanced medical support assistant typically interact with clinical staff and patients throughout the day?

As an Advanced Medical Support Assistant (AMSA), you serve as a crucial link between patients and clinical staff. Your day frequently involves coordinating appointments, managing patient flow, and relaying important information to both providers and patients. AMSAs often collaborate closely with nurses, physicians, and other administrative staff to ensure efficient clinic operations and positive patient experiences. This role requires strong communication skills and the ability to multitask in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as an advanced medical support assistant, and why are they important?

To thrive as an Advanced Medical Support Assistant, you need strong organizational skills, knowledge of medical terminology, and experience with healthcare administration, often supported by prior clerical or medical office experience. Familiarity with electronic health record (EHR) systems such as VistA or CPRS, appointment scheduling software, and compliance protocols is typically required. Excellent communication, customer service, and multitasking abilities help you effectively interact with patients and coordinate with clinical staff. These skills are critical for ensuring efficient patient flow, accurate record-keeping, and high-quality patient service within healthcare facilities.

What are popular job titles related to Advanced Medical Support Assistant jobs in Virginia?

For Advanced Medical Support Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Advanced Medical Support Assistant jobs in Virginia look for?

The top searched job categories for Advanced Medical Support Assistant jobs in Virginia are:

Advanced Medical Support Assistant jobs near you
Infographic showing various Advanced Medical Support Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,359 per year, or $21.8 per hour.

Medical Support Assistant (Advanced)

SD Department of Veterans Affairs

Hampton, VA • On-site

$54K/yr

Full-time

Posted 4 days ago

Job description

The Advanced Medical Support Assistant (AMSA) is a foundational role within the Office of Community Care at the Department of Veteran Affairs Medical Center, Hampton, Virginia. The incumbent serves as an Advanced Medical Support Assistant and reports to the Supervisory Medical Support Assistant within the Office of Community Care.
Qualifications:Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education: High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • Foreign Education: To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.
  • English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grandfathering Provision. Employees in VHA in this occupation, under a permanent, appropriate, and legal placement on the effective date of the qualification standard, are considered to have met all qualification requirements for the grade and/or assignment held, including positive education and registration/certification where applicable. For employees who do not meet all the basic or assignment-specific requirements in this standard but met the qualifications applicable to the position at the time they were appointed, the following provisions apply:
(1) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.
(2) Employees retained in this occupation under this provision who subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.
Documentation Requirements for Proof of High School Completion or higher:
If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision:
  • Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official)
Grade Determinations: One (1) full year of creditable experience equivalent to the GS-5 grade level and the Knowledge, Skills, and Abilities (KSAs) listed below.
  • Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
  • Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
  • Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
  • Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g., medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
  • Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  • Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-6.
Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.Education:Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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