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Advanced Medical Support Assistant Jobs in California

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Advanced Medical Support Assistant information

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$28.6K

$45.2K

$60.7K

How much do advanced medical support assistant jobs pay per year?

As of Aug 2, 2026, the average yearly pay for advanced medical support assistant in California is $45,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $50,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Advanced Medical Support Assistant, and why are they important?

To thrive as an Advanced Medical Support Assistant, you need strong organizational skills, knowledge of medical terminology, and experience with healthcare administration, often supported by prior clerical or medical office experience. Familiarity with electronic health record (EHR) systems such as VistA or CPRS, appointment scheduling software, and compliance protocols is typically required. Excellent communication, customer service, and multitasking abilities help you effectively interact with patients and coordinate with clinical staff. These skills are critical for ensuring efficient patient flow, accurate record-keeping, and high-quality patient service within healthcare facilities.

What are Advanced Medical Support Assistants?

Advanced Medical Support Assistants (AMSAs) are healthcare professionals who provide administrative support in medical settings, particularly within the Veterans Health Administration and similar organizations. They are responsible for scheduling appointments, managing patient records, handling phone calls, and assisting both patients and medical staff with administrative processes. AMSAs play a crucial role in ensuring the smooth operation of healthcare services by coordinating communication and maintaining accurate patient data. Their work helps improve patient care by streamlining administrative tasks and enhancing the efficiency of healthcare teams.

How does an Advanced Medical Support Assistant typically interact with clinical staff and patients throughout the day?

As an Advanced Medical Support Assistant (AMSA), you serve as a crucial link between patients and clinical staff. Your day frequently involves coordinating appointments, managing patient flow, and relaying important information to both providers and patients. AMSAs often collaborate closely with nurses, physicians, and other administrative staff to ensure efficient clinic operations and positive patient experiences. This role requires strong communication skills and the ability to multitask in a fast-paced healthcare environment.
What are popular job titles related to Advanced Medical Support Assistant jobs in California? For Advanced Medical Support Assistant jobs in California, the most frequently searched job titles are:
What job categories do people searching Advanced Medical Support Assistant jobs in California look for? The top searched job categories for Advanced Medical Support Assistant jobs in California are:
Advanced Medical Support Assistant jobs near you
Infographic showing various Advanced Medical Support Assistant job openings in California as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,152 per year, or $21.7 per hour.

Advanced Medical Support Assistant

SD Department of Veterans Affairs

Oceanside, CA • On-site

$56K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

The purpose of this position is to serve as Advanced Medical Support Assistant assigned to Mental Health Service at the San Diego VA Healthcare System, San Diego, CA. The incumbent will be communicating with people from various backgrounds and must be able to use professional courtesy and tactfulness when processing the telephone calls and requests for scheduling.
Qualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience: None.
  • Education: High school diploma OR high school transcript (unofficial or official) OR General Education Development equivalency certificate OR homeschooling completion OR proficiency certificate from a State or territorial-level Board or Department of Education OR college transcript (official).
  • Licensure/Certification/Registration. None
  • Grandfathering Provision. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
  • English Language Proficiency: MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.
Grade Determinations: Medical Support Assistant (Advanced), GS-6
Experience: One year of experience equivalent to the GS-5 grade level that equips the candidate with the following:
  • Operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports;
  • Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients;
  • Schedule medical appointments in a clinical setting;
  • Work independently in the accomplishment of a wide variety of duties performing patient support work;
  • Communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers;
  • Customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
Demonstrated Knowledge, Skills, and Abilities (KSAs): Candidates MUST demonstrate ALL of the KSAs below:
  • (1) Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g., medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
  • (2) Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  • (3) Ability to communicate tactfully and effectively, electronically, by phone, in person, and writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
  • (4) Advanced knowledge of the technical health care process (including, but not limited to) scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals as it relates to access to care.
  • (5) Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions (to include, but not limited to) appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
  • (6) Advanced knowledge of medical terminology due to the technical nature of the language utilized by clinicians.
Reference: VA Handbook 5005/117, Part II, Appendix G45, dated August 1, 2019. Medical Support Assistant Qualification Standard GS-0679. For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-
Physical Requirements: The Advanced Medical Support Assistant work is mostly sedentary; however, some walking; standing, and carrying light items are required. Light filing, sometimes involving working close to the floor, is involved. Wrist and back protection can be provided to minimize the risks associated with prolonged use of automated data processing equipment.
Education:There is no educational requirement/supplement for this grade level.Employment Type: OTHER

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