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Adtran Jobs in Michigan (NOW HIRING)

Juniper, Cisco, JUNOS, Traverse, AdTran, Fortinet. * Certification preferred - CCNP, CCIE, JNCIE, or CCDE w/influence on "Service Provider" tracks. * Excellent time management, organization, decision ...

Network Technician II

Troy, MI · On-site

$49K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cisco/Adtran Router and Switch experience, VoIP experience preferred * Intermediate understanding of telephony, IP, LAN/WAN technology concepts * Strong analytical skills * Innovative approach * Get ...

Network Technician II

Troy, MI · On-site

$49K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cisco/Adtran Router and Switch experience, VoIP experience preferred * Intermediate understanding of telephony, IP, LAN/WAN technology concepts * Strong analytical skills * Innovative approach * Get ...

Field Services Technician

Troy, MI · On-site

$43K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Knowledge with Cisco equipment (ADTRAN experience preferred) * Inside wiring knowledge * Customer-first mindset with a strong "get it done" attitude * Excellent communication, organization, and ...

Field Services Technician

Troy, MI

$43K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Knowledge with Cisco equipment(ADTRAN experience preferred) * Inside wiring knowledge * Customer-first mindset with a strong "get it done" attitude * Excellent communication, organization, and ...

Field Services Technician

Troy, MI · On-site

$43K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Knowledge with Cisco equipment (ADTRAN experience preferred) * Inside wiring knowledge * Customer-first mindset with a strong "get it done" attitude * Excellent communication, organization, and ...

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Adtran router/switch experience or certification * Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help desk experience What we'll bring to the table:

Network Technician I

Troy, MI

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Adtran router/switch experience or certification * Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help desk experience What we'll bring to the table:

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Adtran router/switch experience or certification * Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help desk experience What we'll bring to the table:

Adtran information

See Michigan salary details

$13

$24

$37

How much do adtran jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for adtran in Michigan is $24.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $29.33 per hour, depending on experience, location, and employer.

What is an Adtran?

Adtran is a company specializing in networking and communications equipment, such as routers, switches, and fiber access solutions. Someone working in an Adtran-related role typically designs, installs, configures, or supports Adtran products to ensure efficient and reliable network connectivity for businesses or telecom providers. Their responsibilities may include troubleshooting issues, updating firmware, and collaborating with clients to meet their networking needs.

What are the key skills and qualifications needed to thrive as an Adtran network engineer?

To thrive as an Adtran Network Engineer, you need a strong understanding of networking fundamentals, telecommunications protocols, and experience with Adtran hardware and software solutions, typically supported by a degree in computer science or engineering. Familiarity with network management tools, Adtran operating systems, and certifications such as Adtran Certified Associate or Specialist are often required. Excellent problem-solving, communication, and customer service skills help engineers effectively resolve issues and collaborate with clients and team members. These skills ensure the reliable deployment, maintenance, and optimization of Adtran networks for organizational success.

What are some common challenges faced by engineers working at Adtran, and how can new hires prepare to address them?

Engineers at Adtran often work on complex networking and telecommunications solutions, which can involve integrating new technologies and adhering to rigorous industry standards. New hires may encounter challenges such as rapidly evolving project requirements, tight deadlines, and cross-functional collaboration with teams in different time zones. To prepare, it's helpful to develop strong problem-solving skills, stay current with industry trends, and be proactive in communication. Engaging in continuous learning and seeking mentorship within the company can also help new team members adapt more quickly and effectively.

What is the difference between Adtran vs Network Technician?

AspectAdtranNetwork Technician
Required CertificationsFCC, Cisco, or vendor-specific certificationsCompTIA Network+, Cisco CCNA, or similar
Work EnvironmentTelecom equipment manufacturing, installation, and supportNetwork setup, troubleshooting, and maintenance across various industries
Employer & Industry UsageTelecom providers, equipment vendorsIT service providers, telecom, corporate networks

Adtran professionals typically focus on telecom equipment and network infrastructure, often requiring specific vendor certifications. Network Technicians have a broader role in installing and maintaining networks across multiple industries, with certifications like Network+ or CCNA. While both roles involve network support, Adtran specialists usually work closely with telecom hardware, whereas Network Technicians handle diverse network environments.

Infographic showing various Adtran job openings in Michigan as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $51,973 per year, or $25 per hour.

NOC Supervisor

Surf Internet

Byron Center, MI • On-site

Full-time

Re-posted 27 days ago


Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 99 rated telecommunications companies


Job description

Overview

The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC Engineer team members, assigning daily workload, reviewing trouble tickets, and phone calls to help the Surf NOC succeed in meeting its Network KPI’s and Customer SLA’s.  Additional tasks will include screening, onboarding and the development of new hire team members as well as working closely with our reliability engineering team members throughout our Change Approval Board process, Incident Management and Outage Restoration. 

This is a 3rd shift position with hours from 11:00 PM - 7:00 AM ET.  This shift can take place Sunday - Thursday, or Monday - Friday.

This position is located in the Byron Center, MI office.  Relocation will be required for any possible candidates located outside of this area.

Reports To:               Network Operations Manager

Department:               NOC & Network Engineering

Job Status:                Exempt

Primary Responsibilities:
  • Supervise day-to-day associate functions, work queue, schedules and availability
  • Observe daily call queue and ticket workflow
  • Maintain regular One on One’s discussions with NOC team members
  • Assist in planning and leading regular team meetings (both group and one on one)
  • Maintain knowledge of Surf products, processes and procedures
  • Monitor ticket hygiene for potential training opportunities and development of team
  • Assist in the screening, onboarding and training of all NOC New Hires
  • Manage Customer Expectations
  • Work as liaison from NOC with internal and external teams to coordinate issue resolution efforts
  • Share in NOC leadership On Call responsibilities including Outage Bridges, NOC Support, etc.

Qualifications

  • +5 years Telecommunications experience
  • Strong analytical and problem-solving skills
  • +1-2 years of Incident Management / Outage Management experience
  • +1-2 years of Team Leadership experience
  • +1-2 years of Customer Service Experience
  • Working knowledge of Telecommunication Transport Technology including Route / Switch and Optical Transport technologies. 
  • Working knowledge of Network technologies and design, LAN, WAN, WLAN, Gateway, Hub, TCP/IP, Ethernet
  • Experience with product vendors including Juniper, Adtran, Mikrotik, Infinera, Ubiquiti, BaiCells and Cambium, Certifications a plus
  • Ability to read, decipher and create network diagrams and documentation for design and planning of network communication systems.
  • Network Certifications such as JNCIA, Adtran or Network+ (preferred)

What Surf Internet employees say

Pay

Benefits

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