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Adt Technical Support Jobs (NOW HIRING)

ADT

Smart Home Consultant Team Manager

Irving, TX · On-site

$53K/yr

... technical workforce whose core responsibilities include: * Conducting in-home, consultative walk ... Working at ADT means working as part of a team; you'll find the tools, resources, and support to ...

Nc

Provide technical and systems administration support for Office of Staff Development Training (OSDT ... ADT ProWatch security server application/system administrator experience * OPUS Site Security ...

ADT

Smart Home Consultant Team Manager

Irving, TX · On-site

$53K/yr

... technical workforce whose core responsibilities include: * Conducting in-home, consultative walk ... Working at ADT means working as part of a team; you'll find the tools, resources, and support to ...

ADT

Low Voltage Technician

Springfield, MO · On-site

$17.50 - $23.75/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Phoenix, AZ · On-site

$19.75 - $27/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Augusta, GA · On-site

$16 - $21.75/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Morrisville, NC · On-site

$19.50 - $26.50/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Madison Heights, MI · On-site

$19.25 - $26/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Saint Rose, LA · On-site

$18.25 - $25/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Pompano Beach, FL · On-site

$19.50 - $26.50/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Fort Myers, FL · On-site

$19.25 - $26.25/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Mobile, AL · On-site

$18.75 - $25.50/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Columbus, GA · On-site

$16.50 - $22.50/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Savannah, GA · On-site

$19.25 - $26.25/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Fishers, IN · On-site

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Sarasota, FL · On-site

$20 - $27.25/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Augusta, ME · On-site

$20.50 - $28/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Augusta, ME

$20.50 - $28/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Atlanta, GA · On-site

$20 - $27.25/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

ADT

Low Voltage Technician

Arden, NC · On-site

$19.75 - $27/hr

... support of advanced low-voltage systems (under 50V). You'll work hands-on in customer homes ... Prior field technical training is preferred. How ADT invests in you: Benefits: * Medical, dental ...

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Adt Technical Support information

See salary details

$14

$26

$44

How much do adt technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for adt technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is ADT Technical Support?

ADT Technical Support is a service provided by ADT to assist customers with issues related to their security systems, such as installation, troubleshooting, and maintenance. The support team helps with system setup, resolving technical problems, updating equipment, and answering questions about device functionality. Customers can reach ADT Technical Support via phone, online chat, or through the ADT website. Their goal is to ensure customers' security systems work reliably and effectively at all times.

What are some common challenges faced by ADT Technical Support representatives, and how can they be overcome?

ADT Technical Support representatives often encounter challenges such as troubleshooting complex security system issues remotely and addressing urgent customer concerns. Effective communication and patience are vital, as customers may be stressed or unfamiliar with technical terms. Staying updated on new products and system updates can help resolve issues efficiently. Additionally, collaborating closely with field technicians and other support teams ensures that unresolved problems are escalated promptly, leading to better customer outcomes and personal skill development.

What are the key skills and qualifications needed to thrive as an ADT Technical Support specialist, and why are they important?

To thrive as an ADT Technical Support Specialist, you need a strong understanding of security systems, troubleshooting abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Technical proficiency with ADT security products, ticketing systems, and remote diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively address customer concerns and guide them through solutions. These skills are vital for ensuring customer satisfaction, quick issue resolution, and maintaining the reliability of security services.

What is the difference between Adt Technical Support vs Alarm Technician?

AspectAdt Technical SupportAlarm Technician
CredentialsBasic technical certifications, customer service skillsTechnical certifications, licensing, specialized training
Work EnvironmentCall centers, remote support, on-site troubleshootingOn-site installation, maintenance, and repair of alarm systems
Employer & IndustrySecurity service providers, alarm monitoring companiesSecurity system installation companies, contractors

Adt Technical Support primarily involves remote troubleshooting and customer assistance, while Alarm Technicians focus on on-site installation and repair of alarm systems. Both roles require technical knowledge, but Alarm Technicians typically need specialized certifications and hands-on skills, whereas Adt Technical Support emphasizes customer service and remote problem-solving.

Do ADT Technical Support employees work from home?

ADT Technical Support employees typically work in a call center environment, but some roles may offer remote or hybrid work options depending on the company's policies and the specific position. It is common for technical support roles to require on-site presence for equipment setup and training, though remote work arrangements are increasingly available.

What cities are hiring for Adt Technical Support jobs?

Cities with the most Adt Technical Support job openings:

What states have the most Adt Technical Support jobs?

States with the most job openings for Adt Technical Support jobs include:

What are popular job titles related to Adt Technical Support jobs?

For Adt Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Adt Technical Support job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

Smart Home Consultant Team Manager

Irving, TX • On-site

ADT
Personal Services • 10K+ employees
Learn more about ADTexternal

$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

43rd of 119 rated security

Job description


ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area.
As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include:
  • Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer needs .
  • Providing ADT's customers with a world-class onboarding & installation experience which entails performing a quality installation-including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations
  • Driving ADT growth-self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities.

As an ADT Tech Engineer Team Manager, you are expected to take a 'hands-on' approach to driving your team's performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires.
Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results.
Responsibilities:
  • Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint.
  • Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer's needs.
  • Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions.
  • Participate in recruiting activities to select and hire new Tech Engineers, as required.
  • Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets.
  • Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics
  • Conduct regular coaching and formal performance management conversations with Tech Engineers
  • Establish and maintain a high level of quality and timely job completions to customers for maximum retention.
  • Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns.

Experience:
  • 3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment
  • Proven track record of successfully building and developing high performing & customer-centric teams

Skills:
  • Possess excellent interpersonal & communications skills-with firsthand experience with consultative selling / educating customers on products and services
  • Highly analytical and strong conceptual problem solver
  • Driven and highly entrepreneurial-able to successfully manage diverse team & achieve budgeted targets with minimal oversight

Education:
  • Associate degree or equivalent related experience

Pay and Benefits Disclosure
This role offers:
• Base Salary: $53,667 a year
• Earning potential: Based on performance, including salary and commission, this role targets an earning potential of $125,000. There is a monthly auto allotment and mileage reimbursement.
Benefits:
• Medical, dental, and vision coverage
• 401(k) with company match
• Tuition reimbursement
• Short- and long-term disability, life insurance, and well-being benefits
• Paid time off
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

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