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Adt Security Call Center Jobs (NOW HIRING)

Ova Technologies

: Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Maintain customer confidentiality and data security. * Follow company procedures and customer ...

Internet Brands

Call Center Representative

$20/hr

Call Center Representative Premier Disability Services, a division of Internet Brands. We are ... We assist individuals in successfully obtaining their Social Security Disability benefits. Each ...

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities ... or security clearance requirements, including, as applicable: * The California Fair Chance Act

Intralot

Call Center Operator

Peachtree Corners, GA · On-site

... security. Must be available to work Nights and Weekends on rotational shifts Education, Training ... Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center ...

State of Arkansas

CALL CENTER SPECIALIST

Conway, AR · On-site

$35K - $52K/yr

Maintain confidentiality and data security in compliance with state and federal regulations. Knowledge and Skills Proficiency in call center software, customer relationship management (CRM) systems ...

Internet Brands

Call Center Representative

$20/hr

Call Center Representative Premier Disability Services, a division of Internet Brands. We are ... We assist individuals in successfully obtaining their Social Security Disability benefits. Each ...

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Adt Security Call Center information

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How much do adt security call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for adt security call center in the United States is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Adt Security Call Center position, and why are they important?

To excel as an ADT Security Call Center representative, you need strong customer service skills, attention to detail, and experience with call center operations, often supported by a high school diploma or equivalent. Familiarity with security alarm monitoring software, CRM systems, and basic technical troubleshooting is commonly required. Exceptional communication, problem-solving ability, and composure under pressure are valuable soft skills in this role. These skills are essential for efficiently addressing customer concerns, responding to alarm alerts, and ensuring customer safety and satisfaction in high-pressure situations.

Does ADT pay weekly or biweekly?

ADT security call center employees are typically paid on a biweekly basis. Payment schedules can vary by location and role, so it is advisable to confirm with the specific employer or HR department for precise details.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and may involve overseeing multiple teams or departments.

What is an ADT Security Call Center job?

An ADT Security Call Center job involves assisting customers with security system inquiries, troubleshooting issues, processing service requests, and handling emergency alarms. Representatives provide support over the phone, ensuring customers feel safe and informed about their security systems. The role requires strong communication skills, problem-solving abilities, and knowledge of ADT's products and services. Employees may work in sales, customer service, or technical support, depending on their position.

What are the typical responsibilities of an ADT Security Call Center representative?

ADT Security Call Center representatives are responsible for answering incoming calls from customers, responding to security alarm alerts, and dispatching emergency services when necessary. They also provide technical support, troubleshoot alarm system issues, and document all interactions accurately using company systems. Representatives routinely communicate with both customers and internal teams to resolve issues efficiently. The role may also involve working in shifts, including nights and weekends, to ensure 24/7 coverage and quick responses to any security incidents.

How much does ADT security pay?

ADT Security Call Center agents typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. Some positions may also include bonuses or incentives, and the role often requires strong communication skills and familiarity with security systems.

Does ADT offer work from home jobs?

ADT Security Call Center jobs are typically performed on-site, as they involve monitoring security systems and communicating with customers in a call center environment. However, some roles may offer remote work options depending on the position and company policies, especially for customer service or administrative tasks. Candidates should review specific job postings for remote work opportunities and requirements.
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Adt Security Call Center jobs near you

: Call Center Agent

Ova Technologies

Alpharetta, GA • On-site

$14.75 - $19.25/hr

Other

Medical, PTO

Posted 12 days ago

Job description

Call Center Agent

We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ensure a positive customer experience. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Answer incoming customer calls and respond to inquiries professionally.
  • Make outbound calls for customer follow-ups, surveys, or sales support activities.
  • Resolve customer complaints and provide appropriate solutions.
  • Accurately document customer interactions in CRM or call management systems.
  • Provide information regarding products, services, billing, and company policies.
  • Escalate complex customer issues to the appropriate department.
  • Meet individual and team performance targets, including call quality and productivity metrics.
  • Maintain customer confidentiality and data security.
  • Follow company procedures and customer service standards.
  • Participate in training and continuous improvement initiatives.
Required Qualifications
  • High School Diploma or equivalent required.
  • Associate's or Bachelor's degree preferred.
  • 1+ year of experience in a call center, customer service, or support role preferred.
  • Basic computer and data entry skills.
Required Skills
  • Excellent verbal and written communication skills.
  • Strong customer service orientation.
  • Active listening skills.
  • Problem-solving and conflict resolution abilities.
  • Ability to multitask and work under pressure.
  • Time management and organizational skills.
  • Proficiency in Microsoft Office applications.
  • Ability to work flexible shifts if required.
Benefits
  • Competitive Salary
  • Health Insurance
  • Paid Time Off
  • Incentive Programs
  • Employee Training and Development
  • Career Advancement Opportunities
Working Conditions
  • Office-based, Remote, or Hybrid work environment.
  • May require evening, weekend, or holiday shifts.
  • Fast-paced environment with performance metrics and call volume targets.

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