ZipRecruiter

Log In

1

Adt Security Call Center Jobs (NOW HIRING)

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

This role operates within a structured, high-volume call center environment, following established ... Select applicants will be subject to a government security investigation and must meet eligibility ...

The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

Must be willing to submit up to a LEVEL II background and/or security investigation with a ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Arkansas Jobs

CALL CENTER SPECIALIST

Conway, AR · On-site

$14.75 - $18.50/hr

Maintain confidentiality and data security in compliance with state and federal regulations. Knowledge and Skills: * Proficiency in call center software, customer relationship management (CRM) ...

Intralot

Call Center Operator

Duluth, GA · On-site

Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and ... security. *Must be available to work Nights and Weekends on rotation* Education, Training and ...

Intralot

Call Center Operator

Duluth, GA · On-site

Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and ... security. *Must be available to work Nights and Weekends on rotation* Education, Training and ...

Intralot

Call Center Operator

Concord, NH · On-site

One (1) year prior related customer service experience, preferably in a technical call center ... Security Requirements Submission to, and ability to pass, a thorough pre-employment background ...

GDIT

Call Center Manager

Montgomery, AL

$111K - $150K/yr

Call Center, Call Center Management, Call Center Operations Certifications: None Experience: 5 + ... Security: A background check will be required. Timeline: This is a contingent job posting. Work is ...

Tad PGS

Call Center Agent

El Segundo, CA · On-site

$25/hr

We have an outstanding Contract position for a Call Center Agent to join a leading Company located ... Job Requirements Minimum Security Clearance: No Clearance Military connected talent encouraged to ...

Intralot

Call Center Operator

Strongsville, OH · On-site

One (1) year prior related customer service experience, preferably in a technical call center ... Security Requirements Submission to, and ability to pass, a thorough pre-employment background ...

Founders Consulting

Call Center Operator

Call Center Operator Mumbai, Maharashtra, India Or refer someone Job Openings Call Center Operator ... The Gazer security system makes any crime extremely risky, makes the search for criminals as ...

next page

Showing results 1-20

All JobsAdt Security Call Center Jobs

Adt Security Call Center information

See salary details

$10

$19

$23

How much do adt security call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for adt security call center in the United States is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Adt Security Call Center position, and why are they important?

To excel as an ADT Security Call Center representative, you need strong customer service skills, attention to detail, and experience with call center operations, often supported by a high school diploma or equivalent. Familiarity with security alarm monitoring software, CRM systems, and basic technical troubleshooting is commonly required. Exceptional communication, problem-solving ability, and composure under pressure are valuable soft skills in this role. These skills are essential for efficiently addressing customer concerns, responding to alarm alerts, and ensuring customer safety and satisfaction in high-pressure situations.

Does ADT pay weekly or biweekly?

ADT security call center employees are typically paid on a biweekly basis. Payment schedules can vary by location and role, so it is advisable to confirm with the specific employer or HR department for precise details.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and may involve overseeing multiple teams or departments.

What is an ADT Security Call Center job?

An ADT Security Call Center job involves assisting customers with security system inquiries, troubleshooting issues, processing service requests, and handling emergency alarms. Representatives provide support over the phone, ensuring customers feel safe and informed about their security systems. The role requires strong communication skills, problem-solving abilities, and knowledge of ADT's products and services. Employees may work in sales, customer service, or technical support, depending on their position.

What are the typical responsibilities of an ADT Security Call Center representative?

ADT Security Call Center representatives are responsible for answering incoming calls from customers, responding to security alarm alerts, and dispatching emergency services when necessary. They also provide technical support, troubleshoot alarm system issues, and document all interactions accurately using company systems. Representatives routinely communicate with both customers and internal teams to resolve issues efficiently. The role may also involve working in shifts, including nights and weekends, to ensure 24/7 coverage and quick responses to any security incidents.

How much does ADT security pay?

ADT Security Call Center agents typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. Some positions may also include bonuses or incentives, and the role often requires strong communication skills and familiarity with security systems.

Does ADT offer work from home jobs?

ADT Security Call Center jobs are typically performed on-site, as they involve monitoring security systems and communicating with customers in a call center environment. However, some roles may offer remote work options depending on the position and company policies, especially for customer service or administrative tasks. Candidates should review specific job postings for remote work opportunities and requirements.
More about Adt Security Call Center jobs
What cities are hiring for Adt Security Call Center jobs? Cities with the most Adt Security Call Center job openings:
What states have the most Adt Security Call Center jobs? States with the most job openings for Adt Security Call Center jobs include:
What job categories do people searching Adt Security Call Center jobs look for? The top searched job categories for Adt Security Call Center jobs are:
Adt Security Call Center jobs near you

Call Center Representative

BDR Solutions LLC

Golden, CO • On-site

$17 - $19/hr

Full-time

Posted 10 days ago

Key responsibilities

  • Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high-volume call center environment.

  • Accurately place, modify, and track orders received via phone, system requests, or written correspondence.

  • Provide courteous, professional customer service to Veterans and clinicians by addressing questions, resolving issues, and supporting order-related inquiries.

Job description

Description
BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments.
BDR is seeking a Service Support Technician to join our growing team! This position will be performed on-site in Golden, Colorado. This position requires US Citizenship with a Public Trust or the ability to obtain one.
Join our team and kickstart your journey with a $500 sign-on bonus, available to qualified candidates who meet all requirements!
(Military Veterans and HUBZone candidates are highly encouraged to apply)
The Services Support Technician serves as the frontline call center representative responsible for receiving, processing, and supporting orders from VA clinics and Veterans. This role operates within a structured, high-volume call center environment, following established procedures and service standards. The position supports operational workflows, assists with complex order transactions, maintains accurate records, and ensures consistent, professional customer service delivery.
Key Responsibilities
  • Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high-volume call center environment.
  • Accurately place, modify, and track orders received via phone, system requests, or written correspondence.
  • Provide courteous, professional customer service to Veterans and clinicians by addressing questions, resolving issues, and supporting order-related inquiries.
  • Support call center agents and clinical staff with procedural guidance for complex transactions, including:
  • Remote order entry processes
  • Order or model changes
  • Device registration and serial number updates
  • Telehealth service entry procedures
  • Track and maintain operational data such as:
  • Order volume and call workload spreadsheets
  • Credit card reconciliation and transaction verification
  • Administrative and financial records (electronic and manual)
  • Ensure compliance with call center performance standards, scripts, quality objectives, and VA policies.
  • Assist with handling and resolving customer complaints and escalated service issues, following defined procedures.
  • Prepare reports and assist leadership with data validation, analysis, and operational insights.
  • Perform general administrative duties including:
  • Requesting and managing office and warehouse supplies
  • Filing, documentation, and record retention
  • Communicate professionally with customers and internal stakeholders via phone, email, and written correspondence.
  • Operate standard office and call center equipment, including computers, phone systems, printers, scanners, and other office tools.

Required Minimum Qualifications
  • 1+ year of call center, customer service, or operations support experience required; 2+ years preferred
  • Experience working in a high-volume, process-driven environment
  • Proficiency with data entry, spreadsheet tracking, and report preparation
  • Experience with timekeeping, scheduling, or administrative coordination
  • Strong verbal and written communication skills
  • Attention to detail and ability to follow standard operating procedures
  • Ability to obtain and maintain a VA Public Trust clearance

The hourly compensation range for this position is $17.00-$19.00 per hour. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
In addition, U.S Citizenship is required. Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Apply