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Adt Remote Customer Technical Support Jobs (NOW HIRING)

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Gainesville, Florida, United States Job Openings Remote Customer Support Associate About the Job Remote Customer Support Associate We are seeking a motivated and ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Orlando, Florida, United States Job Openings Remote Customer Support Associate About the Job Remote Customer Support Associate We are seeking a motivated and ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate San José Province, San José, Costa Rica Job Openings Remote Customer Support Associate About the Job Remote Customer Support Associate We are seeking a motivated ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Montego Bay, Jamaica Job Openings Remote Customer Support Associate About the Job Remote Customer Support Associate We are seeking a motivated and reliable Remote ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate New Jersey, New Jersey, United States Job Openings Remote Customer Support Associate About the Job Remote Customer Support Associate About the Role: We are seeking a ...

FlowFox

Remote Customer Support Specialist

Arlington, VA · Remote

$17 - $23/hr

Remote Customer Support Specialist Hybrid Part time Arlington, Virginia, United States Description Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate New Orleans, Louisiana, United States Job Openings Remote Customer Support Associate About the Role We are seeking a motivated and reliable Remote Customer Support ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Cancún, Quintana Roo, Mexico Job Openings Remote Customer Support Associate About the Job We are seeking a motivated and reliable Remote Customer Support Associate ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate San Diego, California, United States Job Openings Remote Customer Support Associate About the Job We are seeking a motivated and reliable Remote Customer Support ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Indianapolis, Indiana, United States Job Openings Remote Customer Support Associate About the Role We are seeking a motivated and reliable Remote Customer Support ...

Keyfactor, Inc.

Technical Support Engineer

OR · Remote

United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type ... Job Responsibilities Customer Engagement & Support Excellence * Serves as a primary technical point ...

pregis

Technical Support Specialist

Tulsa, OK · Remote

Technical Support Specialist Summary of Job The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to ...

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Adt Remote Customer Technical Support information

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How much do adt remote customer technical support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for adt remote customer technical support in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by ADT Remote Customer Technical Support representatives, and how can they overcome them?

ADT Remote Customer Technical Support representatives often encounter challenges such as troubleshooting complex security system issues remotely, managing multiple customer inquiries simultaneously, and ensuring clear communication with customers who may be unfamiliar with technical terminology. To overcome these challenges, representatives rely on thorough training, access to comprehensive knowledge bases, and strong problem-solving skills. They also collaborate closely with technical teams and supervisors to resolve escalated issues efficiently, ensuring customers feel supported and secure.

What are the key skills and qualifications needed to thrive as an ADT Remote Customer Technical Support representative, and why are they important?

To succeed as an ADT Remote Customer Technical Support representative, you need a solid understanding of troubleshooting, technical problem-solving, and customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, remote diagnostic tools, and ADT-specific security software is typically required. Excellent communication, patience, and active listening skills set top performers apart in this role. These skills are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining security system reliability.

What are ADT Remote Customer Technical Support representatives?

ADT Remote Customer Technical Support representatives are professionals who provide technical assistance and troubleshooting services to ADT customers over the phone or online. Their main responsibilities include helping customers set up and operate ADT security systems, resolving technical issues, and answering questions about equipment and services. They work remotely, meaning they assist customers from a location outside of a traditional call center. These representatives are trained to handle a variety of technical problems and ensure customer satisfaction by guiding users through solutions step-by-step.
Infographic showing various Adt Remote Customer Technical Support job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 29% Part Time, 1% Contract, and 7% Summer. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $38,341 per year, or $18.4 per hour.

Customer Technical Support Specialist

Hopesglobalgetaways

New Orleans, LA • Remote

Full-time

Posted 15 hours ago

Job description

Role Summary
The Customer Technical Support Specialist delivers prompt, solution-oriented assistance to clients by addressing inquiries, troubleshooting issues, supporting travel-related requests, and ensuring booking details remain accurate and complete. This role focuses on technical guidance, problem resolution, customer satisfaction, and administrative precision in a remote environment.

Primary Responsibilities

  • Provide timely support for client questions, concerns, and technical issues

  • Troubleshoot and resolve system, booking, or access-related challenges

  • Assist with customized travel itineraries and service coordination

  • Research, compare, and confirm reservation options using approved systems

  • Deliver clear, accurate information and tailored recommendations

  • Communicate professionally via email, phone, and messaging platforms

  • Manage booking updates, changes, and service-related requests efficiently

  • Maintain detailed, accurate, and organized client records

  • Participate in training sessions, meetings, and ongoing development

What We Offer

  • Fully remote work environment

  • Flexible scheduling options

  • Comprehensive onboarding and ongoing training

  • Access to incentive programs and travel-related perks

  • Supportive and collaborative team culture

Required Qualifications

  • Strong written and verbal communication skills

  • Excellent problem-solving and troubleshooting abilities

  • Strong attention to detail and organizational skills

  • Basic computer proficiency and reliable internet access

  • Ability to work independently in a remote setting

  • Minimum age of 18

Apply