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Admitting Associate Jobs in Indiana (NOW HIRING)

As a Clerical Associate on the Midtown Observation Unit, you help keep the unit running smoothly so ... Maintain forms, supplies, and patient education materials * Assist with admissions, discharges, and ...

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Admitting Associate information

What is the difference between Admitting Associate vs Patient Services Representative?

AspectAdmitting AssociatePatient Services Representative
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma; customer service experience often preferred
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, clinics, insurance companies
Job ResponsibilitiesRegistering patients, verifying insurance, data entryScheduling appointments, answering patient inquiries, billing support
Industry UsageCommonly used in healthcare admissionsCommon in patient interaction and administrative support

Admitting Associates primarily handle patient registration and insurance verification during hospital admission, while Patient Services Representatives focus on scheduling, billing, and patient communication. Both roles are vital in healthcare settings but differ in specific duties and focus areas.

How does an admitting associate typically interact with patients and other hospital staff during a shift?

As an Admitting Associate, you will be the first point of contact for patients entering the hospital, greeting them, collecting necessary personal and insurance information, and answering basic questions about the admission process. You will frequently collaborate with nurses, physicians, and billing staff to ensure that patient information is accurately recorded and shared. Strong communication and organizational skills are essential, as you may need to handle multiple admissions at once while maintaining a calm and welcoming environment. Teamwork is important, as you will coordinate with various departments to facilitate smooth patient entry and minimize wait times.

What does an admitting associate do?

An Admitting Associate is responsible for greeting patients, collecting their personal and insurance information, and registering them for hospital or clinic services. They ensure all necessary forms are completed, verify patient identification, and provide information about admissions procedures. Admitting Associates also coordinate with medical and administrative staff to facilitate a smooth patient admission process, often handling sensitive information with confidentiality.

What are the key skills and qualifications needed to thrive as an admitting associate, and why are they important?

To thrive as an Admitting Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare registration processes, often supported by a high school diploma or equivalent. Proficiency with hospital information systems, electronic health records (EHRs), and insurance verification tools is typically required. Excellent interpersonal skills, problem-solving abilities, and professionalism help you interact effectively with patients and healthcare staff. These skills ensure accurate patient intake, smooth administrative workflows, and a positive experience for patients entering the healthcare system.
What are the most commonly searched types of Admitting jobs in Indiana? The most popular types of Admitting jobs in Indiana are:
What cities in Indiana are hiring for Admitting Associate jobs? Cities in Indiana with the most Admitting Associate job openings:
Infographic showing various Admitting Associate job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 78% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, and 5% Remote job distribution.

Clinical Admissions Therapist (Indiana)

Charlie Health

Indianapolis, IN • Remote

$60K - $70K/yr

Full-time

Re-posted 23 days ago


Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs.

We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply.

Responsibilities
  • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources
  • Present programming information in a thorough and supportive manner to help clients gain access to care
  • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns
  • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care
  • Construct provisional mental health diagnoses utilizing DSM-V criteria
  • Document client information in accordance with regulatory standards using electronic medical record
  • Assign treatment team members and group schedules while informing staff of new admissions
  • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake
  • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission
  • Looking to cover the following shifts to meet the schedules and needs of our clients:
    • Mornings and Afternoons - Must be available 11am - 7pm MT
    • Afternoons and Evenings - Must be available 12pm - 8pm MT
    • Weekends encouraged
    • Will consider alternative availability on individual basis
  • Work authorized in the United States and native or bilingual English proficiency
  • Strong communication and interpersonal skills
  • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services
  • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of care
Requirements
  • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred
  • Experience completing behavioral health assessments and admissions preferred
  • Independent licensure in a mental health field required
  • An independent license is preferred, but we're happy to work with associate-level clinicians who are eager to grow and work toward full licensure.
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis

The expected base pay for this role will be between $60,000 and $70,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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