Admissions Operations Manager Jobs in Tennessee (NOW HIRING)

Our Mission
Hope Center Ministries is a growing nonprofit discipleship recovery program with multiple centers across the U.S. Hope Center Ministries exists to restore lives, restore families, and restore communities. We do this by helping those individuals bound by drug addiction and/or alcoholism find lasting freedom and sobriety through a relationship with Jesus Christ, which translates into seeing the lost saved, the saved freed, the freed restored, and the restored fulfilled.

Position
The Admissions Coordinator partners with other Admission Coordinators to ensure all prospective residents are vetted properly, scheduled for admission when applicable, ensures reports are correctly written and sent in a timely manner. This is achieved by sharing the gospel with potential residents, family members, and members of the community, with the goal of increasing admissions to the ministry’s programs. As a minister of the gospel, the Admissions Coordinator is responsible for facilitating marriages, communion, baptisms and funerals as those opportunities present themselves, serving the spiritual needs of individuals and communities through these important moments of life and faith.  

Supervision Given: Business/Admissions departments of Hope Center Ministries

Administrative Responsibilities
• Filling out Initial Contact Forms on prospective residents
• Communicating with all parties (Attorneys, Court Clerks, Bondsman, Probation/Parole Officers) to ensure admission is a viable option
• Phone Interviews with potential residents and other parties as needed
• Ensuring Resident Fees are paid prior to admission (via sponsorship and/or direct payment)
• Ensuring Sponsorship Agreements are signed for resident prior to admission
• Arranging admission date and time with potential resident and center staff
• Updating Dazos 
• Sending any reports including but not limited to admission approval, monthly legal reports and dismissal reports to appropriate parties in a timely manner
• Other administrative responsibilities related to admissions

Leadership Responsibilities
• Attend a weekly staff meeting concerning leadership development given by the National Champion Admissions Coordinator as well as concerning other matters like department reports, event details, etc.
• Attend monthly Leadership Institute trainings
• Maintain compliance with all HCM policies and procedures

Financial and Operational Management Responsibilities
• Meet Admissions minimum quota of twelve (12) admissions per month
• Manage relationships with 3rd Parties, service providers and center staff, ensuring that all reporting procedure are timely and effective.
• Responsible for Marketing HCM to local communities via telephone, including but not limited to (churches, drug coalitions, faith-based organizations)
• Responsible for soliciting and raising Sponsorship Funds for any prospective residents that may be admitted under his/her name.
Knowledge
• English Language: General knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar.
• Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, etc.
• General knowledge of Admissions
• Be proficient in Microsoft office, focusing on Excel
• Efficiently practice time management with an ability to multi-task and prioritize workflow.
Professional Development/Personal Growth

Duties/Responsibilities:
• Devotes time for spiritual, mental, physical development and well-being through personal disciplines.
• Attend courses/workshops/conferences as appropriate.
• Key performance indicators will be reviewed periodically (culture, discipleship, daily operations, and support).
• Will perform self-evaluations.
• Set realistic goals through casting a vision, implement strategy, and establish a date on the calendar.  

Additional Requirements:
• Have accepted Jesus Christ as Lord and Savior and must live a life according to Biblical standards.
• Agree with the Statement of Faith, Lifestyle Statement, and the overall vision of the Hope Center Ministries.
• Successfully (as determined by the COO) pass background screening, (criminal, sexual offender, and credit), personal and professional reference checks.
• Meet any additional requirements as may be determined by the National Champion Admissions Coordinator and/or Directional Team