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Administrative Insurance Associate Jobs (NOW HIRING)

Coalition, Inc.

WV · On-site

Perform administrative insurance functions to support quoting, binding, policy changes, and other key workflows that keep our growth engine running smoothly. * Capture customer feedback, identify ...

Adecco

Insurance Document Associate

Milwaukee, WI · On-site

$16/hr

Mailroom Insurance Associate $15.75hr So, you're looking for a Mailroom/Clerical position in ... If you're a motivated professional with a professional administrative and/or warehouse background ...

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Administrative Insurance Associate information

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$13

$20

$30

How much do administrative insurance associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for administrative insurance associate in the United States is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Administrative Insurance Associate jobs?

For Administrative Insurance Associate jobs, the most frequently searched job titles are:

Policy Services Representative

Athens, PA • On-site

Gannon Associates Insurance
Insurance Services • 51 - 200 employees
Learn more about Gannon Associates Insuranceexternal

$30K - $35K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Policy Services Representative provides essential processing and administrative support to Account Managers, Producers, and customers. This position helps keep insurance policy service work moving by processing transactions, verifying information for accuracy, maintaining electronic files, assisting with claims follow-up, and responding to routine customer service needs. Through accuracy, timely follow-through, and strong communication, the Policy Services Representative helps the agency meet its service standards and deliver a positive customer experience.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan


Responsibilities

Serve as a welcoming first point of contact for customers and visitors, answering calls, taking messages, and directing questions or service needs to the appropriate team member.

Assist walk-in customers with routine service needs and payments, providing support or connecting them with an Account Manager when needed.

Process policy transactions, including changes, renewals, cancellations, reinstatements, and other service requests.

Review policy documents and transaction information for accuracy and follow up on corrections when needed.

Assist customers with routine service needs and coordinate with Account Managers and Producers on more complex requests.

Provide administrative and processing support for claims, proof of insurance, carrier documents, and other customer needs.

Maintain accurate and timely documentation within agency management and workflow systems.

Manage assigned tasks and follow up on outstanding items to ensure work is completed accurately and on time.

Work collaboratively with customers, Account Managers, Producers, insurance carriers, and other team members to resolve service needs.

Participate in training and assist with other service and administrative responsibilities as needed.


Requirements

High school diploma or equivalent required.

Customer service, administrative, insurance, or related office experience preferred.

Insurance experience is not required. We will provide training and support for the right candidate.

Strong communication and interpersonal skills with a professional, customer-focused approach.

Strong organizational skills and attention to detail.

Ability to manage multiple priorities and complete work accurately and on time in a fast-paced environment.

Comfort using computers, data entry, and standard business software applications.

Ability to communicate information clearly and accurately and follow established agency procedures.

Ability to work independently while collaborating effectively as part of a team.

Commitment to providing courteous, efficient service and maintaining customer confidentiality.