Administration Associate Jobs in Redmond, OR (NOW HIRING)

The Opportunity

At COPA, our Advanced Practice Providers are key members of a collaborative Medical Home team dedicated to caring for kids in a warm, playful, and supportive environment. You’ll partner closely with physicians to deliver thoughtful, evidence-based pediatric care while building meaningful relationships with patients and families. We value curiosity, accountability, and open communication—and we believe great care happens when compassionate clinicians feel empowered, supported, and excited to come to work each day.

The Company

Central Oregon Pediatric Associates (COPA) has been caring for kids and families in Central Oregon for over 50 years, building lifelong relationships and helping children thrive from newborns to teens. Our mission is to provide exceptional, right-fit care for kids at every age and stage, and our vision is to improve the health of all kids in our community. We do this in a welcoming, inclusive environment where collaboration, openness, play and accountability are part of how we care, not just what we do. At COPA, you’ll work alongside people who value kindness, teamwork, and earning families’ trust every single day.

The Job

• Embrace the mission, vision, and values of Central Oregon Pediatric Associates (COPA)

• Works with the COPA care team to consistently and equitably provide the highest level of pediatric primary care to all our patients, inclusive of all races, ethnicities, gender identities, sexual orientations, socioeconomic backgrounds, cultures, national origin, religious beliefs, and disability status

• Works in combination with the rest of the COPA care team to provide full-spectrum pediatric panel management, including well-childcare, chronic disease management, immunizations, screening and follow up, and risk assessment and proactive management, along with yearly pediatric quality metrics

• Interacts with diverse families of varied backgrounds in a manner that is welcoming to all, with warm, engaging bedside manner during patient and parent interactions

• Skilled history taking from families and patients’ birth through teen years with ability to adapt and engage as the patient grows

• Performs indicated physical exam appropriate to patient’s age to facilitate appropriate work up, diagnosis, and management of the patient

• Uses best practice guidelines to screen, monitor, and track physical, developmental, and behavioral health milestones, with appropriate interventions and follow-up

• Reaches an informed diagnosis of a patient based on scientific knowledge and individual medical history, after thoroughly assessing the child and asking relevant questions. Uses resources and supervising physician appropriately for any questions

• Prescribes medications as appropriate and give detailed instructions for administration in accordance with state law and practice guidelines

• Orders and interprets appropriate lab tests relevant to the patient’s presentation to determine management. Communicates results and follow-up plan clearly with family/patient.

• Follows up with patients and caregivers as necessary after examination to monitor the child’s progress and compliance with treatment recommendations

• Advises, educates, and counsels patients and their caregivers on pediatric anticipatory guidance topics following American Academy of Pediatrics’ guidelines including nutrition, immunization, diet, fitness, safety, sleep, disease preventive measures, etc

• Along with team of Care Coordinators and Community Health Workers, recommends community resources to meet patient and family needs

• Maintains and reviews patient records, charts, and other pertinent information, documenting clearly and concisely

• Works with the pool of APPs and MDs to rotate covering evening and weekend access for patients

• Primary location of shifts in the Redmond location, but with rotation through the East Bend clinic as needed for patient access

• Keeps abreast of advancements and learnings in pediatric medicine and best practices through continuing education

• Collaborate and consult with specialists and other staff in developing care management strategies and plans for pediatric patients

• Provide up-to-date complete care for newborns starting after discharge from the hospital, including well care and sick care

Benefits

• 401k and Profit sharing

• HSA, HRA and FSA Enrollment

• Medical, Life, Vision and Dental Insurance

• Supplemental insurance Options

• Pediatric Care Benefits

• Employee Assistance Program (EAP)

• Working with Amazing Kids

Qualifications

Education

• Successful completion of an approved Nurse Practitioner or Physician Assistant course of study and certification as appropriate to the incumbent's license with an emphasis in pediatrics

• Unrestricted Physician Assistant and/or Nurse Practitioner licensure in the state of Oregon by the start date

• Unrestricted Federal DEA number registered in Oregon

• Unrestricted ability to participate in Medicaid, or other federal or state governmental health care programs

• NRP and PALS certification (COPA can facilitate these certifications for anyone who does not yet have them)

Experience

• 2+ years of clinical experience in a pediatric primary care or pediatric specialty required

• Epic EMR experience preferred. Proficient with Microsoft Office Suite

• Bilingual in Spanish and English a plus

Physical Requirements

• Use of clear and audible speaking voice and the ability to hear normal speech level in person, over the telephone or through use of other required technology

• Sitting or standing for long periods of time. Frequent repetitive motion includes computer keyboard use, reaching with hands and arms, and walking. Occasional lifting and or moving up to 30 pounds and on rare occasion up to 50 pounds. Specific vision abilities required include viewing computer monitor for long periods of time, close vision, distance vision, color vision, peripheral vision, and depth perception

• Must be able to wear appropriate personal protective equipment (PPE) as required

Working Conditions

• Work inside in a general medical office setting with ergonomically configured equipment

The employee is subject to hazards including a variety of physical conditions such as proximity to mechanical parts and chemicals including odors. The employee has been identified as having the likelihood of occupational exposure to blood and other potentially infectious materials, therefore are included in the OSHA Exposure Control Plan with specification for preventing contact with the above materials

• Travel between COPA clinics, business office, and lab as required

*This job description is intended to provide a general overview of the position and is not an all-inclusive list of duties, responsibilities, or expectations. Responsibilities may change as business needs evolve.