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Administration Associate Jobs in Pickering, ON (NOW HIRING)

Omers

Associate, Operations Excellence

Toronto, ON

CA$62K - CA$72K/yr

The Associate, Operations Excellence is the central point of coordination that keeps our ... In this role, you will support departmental projects, communications, invoice administration ...

WES

Grants Associate (Remote)

Toronto, ON · Remote

CA$49K - CA$60K/yr

Grants Associate Department: Philanthropy & Community Reporting to: Grant and Operations Partner ... Support the administration of grants throughout the grant lifecycle. This includes but is not ...

Alvarez and Marsal

Associate, Restructuring

Toronto, ON · On-site

Description Restructuring Associate, Alvarez & Marsal Toronto Office About Alvarez & Marsal Alvarez ... Developing pre-bankruptcy plans and assisting with bankruptcy case administration, which includes ...

Td

Supply Chain Associate

Toronto, ON

CA$59K - CA$84K/yr

Job Purpose The Supply Chain Associate is a permanent, full-time opportunity designed to build the ... Participate in contract administration and lifecycle activities. Digital, Data and AI Enablement

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All JobsAdministration Associate JobsAdministration Associate Jobs in Pickering, ON

Administration Associate information

What is an administration associate?

Administration Associates are professionals who provide vital support to organizations by handling a variety of administrative and clerical tasks. Their responsibilities often include organizing files, scheduling appointments, managing correspondence, and assisting with office operations to ensure smooth workflow. They also frequently help with data entry, record keeping, and coordinating meetings or events. Administration Associates play a key role in maintaining the efficiency and organization of a workplace.

What are the key skills and qualifications needed to thrive as an administration associate?

To thrive as an Administration Associate, you need strong organizational abilities, attention to detail, and proficiency in office procedures, generally supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, scheduling tools, and document management systems is typically required. Excellent communication, time management, and problem-solving skills help an Administration Associate excel in supporting teams and managing multiple tasks. These skills ensure smooth office operations, effective coordination, and reliable administrative support in a busy work environment.

What are some common challenges administration associates face when supporting multiple departments, and how can they manage competing priorities effectively?

Administration Associates often support several departments simultaneously, which can lead to conflicting deadlines and shifting priorities. To manage these challenges, it's important to develop strong organizational and communication skills, prioritize tasks based on urgency and impact, and proactively clarify expectations with supervisors and team members. Utilizing tools like shared calendars, task management software, and regular check-ins can help ensure that all responsibilities are addressed efficiently. Seeking feedback and being adaptable also contribute to maintaining a smooth workflow in a dynamic office environment.

What is the difference between Administration Associate vs Administrative Assistant?

AspectAdministration AssociateAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; some roles may prefer associate degree
Work EnvironmentOffice settings across various industriesOffice settings across various industries
Employer & Industry UsageCommon in corporate, healthcare, and government sectorsCommon in corporate, healthcare, and nonprofit sectors
Job ResponsibilitiesSupporting administrative tasks, data entry, schedulingHandling correspondence, scheduling, filing, customer service

While both roles support administrative functions, an Administration Associate often has a broader scope, including data management and project support, whereas an Administrative Assistant typically focuses on clerical and scheduling tasks. Both positions are vital in office operations and share similar credentials and work environments.

What are the most commonly searched types of Administration jobs in Pickering, ON?

The most popular types of Administration jobs in Pickering, ON are:

What cities near Pickering, ON are hiring for Administration Associate jobs?

Cities near Pickering, ON with the most Administration Associate job openings:

Administration Associate jobs near you
Infographic showing various Administration Associate job openings in Pickering, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution.

Customer Care Associate

Jacobs & Thompson Inc

Toronto, ON • On-site

Full-time

Re-posted 6 days ago

Job description

Customer Care Associate
The Customer Care Associate is responsible for providing exceptional customer service and support to customers throughout the order management process. This role serves as the primary point of contact for customer inquiries, order processing, delivery coordination, and issue resolution. The Customer Care Associate works closely with Sales, Production, Shipping, and Purchasing to ensure customers receive accurate information and timely service.
Key Responsibilities
Customer Service & Support
  • Serve as the primary contact for customer inquiries via phone, email, and other communication channels.
  • Develop and maintain positive customer relationships through professional and responsive service.
  • Provide product information, pricing, availability, and lead times.
  • Respond to customer concerns and complaints in a timely and professional manner.
  • Escalate complex issues as required and ensure appropriate follow-up.
Order Management
  • Process customer orders accurately and efficiently within ERP systems.
  • Verify order details, product specifications, pricing, and delivery requirements.
  • Monitor order status and communicate updates to customers.
  • Coordinate order changes, returns, credits, and cancellations as required.
  • Investigate and resolve missing, incomplete, or incorrect orders.
Coordination & Communication
  • Liaise with Production, Shipping, Purchasing, and Sales teams to ensure timely fulfillment of customer orders.
  • Coordinate delivery schedules and communicate potential delays.
  • Support customers with shipping documentation and order tracking information.
  • Assist in maintaining smooth communication between departments to meet customer expectations.
Customer Records & Administration
  • Maintain accurate customer files, records, and account information.
  • Update customer information in ERP/CRM systems.
  • Prepare customer reports, order summaries, and service documentation as required.
  • Monitor and maintain customer portals and electronic communication systems.
Continuous Improvement
  • Identify opportunities to improve customer service processes and efficiencies.
  • Participate in departmental meetings, training, and continuous improvement initiatives.
  • Maintain knowledge of company products, capabilities, and manufacturing processes.
Qualifications
Education
  • Postsecondary diploma or degree in Business Administration, Customer Service, Supply Chain, or related field preferred.
Experience
  • Minimum 2 years of customer service or customer care experience.
  • Manufacturing, distribution, or B2B environment experience preferred.
  • Experience with ERP systems and order entry processes considered an asset.
Skills & Competencies
  • Strong customer service orientation.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities.
  • High attention to detail and accuracy.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Problem-solving and conflict-resolution skills.
  • Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.
  • Experience with Dynamics 365 or ERP systems is an asset.

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