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Administration Associate Jobs in Leander, TX (NOW HIRING)

TTEC

Desktop Support Associate Analyst

Austin, TX · On-site

$23 - $31/hr

As an IT Service Desk & Systems Administration Associate working remotely in the United States, youll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC ...

TTEC

Desktop Support Associate Analyst

Austin, TX · On-site

$22 - $24/hr

As an IT Service Desk & Systems Administration Associate working remotely in the United States, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC ...

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Administration Associate information

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$12

$19

$29

How much do administration associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for administration associate in Leander, TX is $19.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.00 per hour, depending on experience, location, and employer.

What is an administration associate?

Administration Associates are professionals who provide vital support to organizations by handling a variety of administrative and clerical tasks. Their responsibilities often include organizing files, scheduling appointments, managing correspondence, and assisting with office operations to ensure smooth workflow. They also frequently help with data entry, record keeping, and coordinating meetings or events. Administration Associates play a key role in maintaining the efficiency and organization of a workplace.

What are the key skills and qualifications needed to thrive as an administration associate?

To thrive as an Administration Associate, you need strong organizational abilities, attention to detail, and proficiency in office procedures, generally supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, scheduling tools, and document management systems is typically required. Excellent communication, time management, and problem-solving skills help an Administration Associate excel in supporting teams and managing multiple tasks. These skills ensure smooth office operations, effective coordination, and reliable administrative support in a busy work environment.

What are some common challenges administration associates face when supporting multiple departments, and how can they manage competing priorities effectively?

Administration Associates often support several departments simultaneously, which can lead to conflicting deadlines and shifting priorities. To manage these challenges, it's important to develop strong organizational and communication skills, prioritize tasks based on urgency and impact, and proactively clarify expectations with supervisors and team members. Utilizing tools like shared calendars, task management software, and regular check-ins can help ensure that all responsibilities are addressed efficiently. Seeking feedback and being adaptable also contribute to maintaining a smooth workflow in a dynamic office environment.

What is the difference between Administration Associate vs Administrative Assistant?

AspectAdministration AssociateAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; some roles may prefer associate degree
Work EnvironmentOffice settings across various industriesOffice settings across various industries
Employer & Industry UsageCommon in corporate, healthcare, and government sectorsCommon in corporate, healthcare, and nonprofit sectors
Job ResponsibilitiesSupporting administrative tasks, data entry, schedulingHandling correspondence, scheduling, filing, customer service

While both roles support administrative functions, an Administration Associate often has a broader scope, including data management and project support, whereas an Administrative Assistant typically focuses on clerical and scheduling tasks. Both positions are vital in office operations and share similar credentials and work environments.

What are the most commonly searched types of Administration jobs in Leander, TX?

The most popular types of Administration jobs in Leander, TX are:

What cities near Leander, TX are hiring for Administration Associate jobs?

Cities near Leander, TX with the most Administration Associate job openings:

Administration Associate jobs near you

Desktop Support Associate Analyst

TTEC

Austin, TX • On-site

$23 - $31/hr

Full-time

This job post has expired today. Applications are no longer accepted.

TTEC rating

5.5

Company rating: 5.5 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

428th of 496 rated business services

Job description

Desktop Support Associate Analyst
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Bringing smiles is what we do at TTEC for you and the customer. As an IT Service Desk & Systems Administration Associate working remotely in the United States, youll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What Youll Do

Do you have a passion to help others solve issues and to translate and analyze technical issues? Want to learn and grow your own knowledge in various IT fields? In this combined role, youll deliver excellent end-user provisioning, access management, and technical support while serving as a driving factor for Incident, Problem, and Change Management across the Public Sector IT organization. Youll be navigating and delivering day-to-day IT support, restoring services, and identifying root causes of problems across the infrastructure. The position requires strategic thinking and problem-solving skills to apply documented processes to new problems as they are identified, along with strong written and verbal customer interaction skills and the ability to work co-operatively to meet deadlines and objectives. Youll communicate with stakeholders to generate, analyze, and validate requirements for changes in processes, policies, and systems. Your great listening skills and ability to read between the lines will allow you to find the root of the associates problem and translate it to an IT solution. Youll be exposed to many different IT scenarios and departments, perfect for growing your own tech expertise and becoming well rounded with information.

Youll report to the Service Desk Manager. Youll contribute to the success of the business by leading and resolving associates technical issues, bringing amazing support, and establishing and integrating solutions throughout the IT interface.

During a Typical Day, Youll

  • Provisioning and access management in the following but not limited to: Active Directory, MS Exchange, Office 365, Security Groups, Distribution lists, Email, Portal DMZ, Shared Folders, VPN Access, SharePoint, OneDrive, FNP service, etc.

  • Conduct industry audits related but not limited to Active Directory, Oracle and other systems supported.

  • Provide end user support for but not limited to TTEC applications.

  • Conduct regression testing and UATs and occasional after-hours maintenance.

  • Conduct internal trainings

  • Implement and support Incident, Problem and Change Management processes across the Public Sector IT organization

  • Perform real-time investigation of Incident, assist with problem or change tickets, including closure categorization, user satisfaction survey, and completion documentation

  • Recognize, and resolve technical issues affecting associates. Provide user level technical support by installing, configuring, maintaining and troubleshooting TTEC computer hardware and software issues.

  • Monitor and prioritize ticketed requests based on status, updates and escalations

What You Bring to the Role

  • Bachelor's/College Degree, Computer Science/Information Technology or equivalent, or equivalent experience in IT

  • 2 + years of related work experience.

  • Experience in Active Directory, PowerShell Scripting, Microsoft Exchange, Office 365, Windows, SharePoint, OneDrive. Experience in SQL and in ITIL is an advantage.

  • Experience in supporting PC software including configuration, troubleshooting and maintenance, or relevant technical training/degree from an accredited college, university or technical certification.

  • Knowledge and experience with ITSM and ITIL best practices for large, complex global IT organizations

  • Completion of ITIL Foundations v3 certification is a plus.

  • Experience with Service Management processes and tools with an understanding of Incident, Problem, and Change Management

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