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Admin Operations Manager Jobs in DeKalb, IL (NOW HIRING)

Power Wellness

Business Administrator

Geneva, IL · On-site

$20 - $23/hr

The purpose of the Business Administrator is to serve as a liaison for the management team and corporate office as it relates to center operations. This position will provide non-manual services ...

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All JobsAdmin Operations JobsAdmin Operations Manager JobsAdmin Operations Manager Jobs in DeKalb, IL

Admin Operations Manager information

See DeKalb, IL salary details

$13

$22

$36

How much do admin operations manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for admin operations manager in DeKalb, IL is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an admin operations manager?

To thrive as an Admin Operations Manager, you need a strong background in business administration, organizational management, and process optimization, often supported by a relevant degree or equivalent experience. Familiarity with office management software, enterprise resource planning (ERP) systems, and project management tools is typically required. Exceptional problem-solving, leadership, and interpersonal communication skills help set top candidates apart. These abilities are crucial for ensuring efficient office operations, optimizing resources, and fostering a productive work environment.

What are some common challenges faced by an admin operations manager when coordinating between different departments?

Admin Operations Managers often juggle the needs and priorities of multiple departments, which can create challenges in communication and workflow alignment. Balancing conflicting deadlines, ensuring consistent policy implementation, and managing resource allocation are typical hurdles. Effective relationship-building, clear communication channels, and strong organizational skills are essential to successfully navigate these challenges and support smooth operations across the organization.

What is the difference between Admin Operations Manager vs Office Manager?

AspectAdmin Operations ManagerOffice Manager
ResponsibilitiesOversees administrative processes, streamlines operations, manages teams, and implements policiesManages daily office functions, handles administrative tasks, and supports staff
Required CredentialsBachelor's degree in Business, Administration, or related field; experience in operationsBachelor's degree or equivalent; administrative experience
Work EnvironmentCorporate offices, multiple departments, strategic planningOffice setting, direct staff supervision, administrative support
Industry UsageCommon in large organizations, corporations, and multi-department companiesCommon in small to medium-sized businesses, nonprofits, and educational institutions

The Admin Operations Manager focuses on optimizing administrative processes and managing teams across departments, often in larger organizations. In contrast, the Office Manager handles daily office operations and staff support, typically in smaller settings. Both roles require administrative skills and relevant credentials but differ in scope and strategic involvement.

Is an Admin Operations Manager a high paying job?

Admin Operations Managers typically earn a competitive salary that varies based on experience, industry, and location. In general, it is considered a mid- to high-level management role with compensation reflecting responsibilities such as overseeing administrative functions, managing teams, and optimizing operational efficiency.

What does an admin operations manager do?

An admin operations manager oversees administrative functions and operational processes within an organization. They coordinate office activities, manage staff, implement policies, and often use tools like spreadsheets and management software to ensure efficiency and compliance.

What cities near DeKalb, IL are hiring for Admin Operations Manager jobs?

Cities near DeKalb, IL with the most Admin Operations Manager job openings:

Admin Operations Manager jobs near you
Infographic showing various Admin Operations Manager job openings in DeKalb, IL as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,630 per year, or $22.9 per hour.

Field Service Operations Supervisor

Rockford, IL

Interstate Companies Inc
Health Care and Social Assistance • 201 - 500 employees
Learn more about Interstate Companies Incexternal

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Oversee service agreements, preventive maintenance programs, and customer contracts to ensure proper execution and renewal.

  • Coordinate and assist with the implementation of awarded services and contracts, and manage contract documentation and approvals.

  • Maintain and update the Master Schedule for preventive maintenance services, track service activities, and ensure schedule accuracy.

Job description

Field Service Operations Supervisor

Territory: Central and East Region
Company: Interstate Power Systems
Pay Range: $55K-$65K Annually

Position Summary

The Field Service Operations Supervisor is responsible for overseeing service agreements, preventive maintenance programs, customer contracts, technician scheduling, and operational performance. This role serves as a critical link between customers, service advisors, parts personnel, branch leadership, and internal departments to ensure exceptional customer service, efficient workflow management, and profitable service operations.

This position provides regional support across multiple branch locations within the East Region, driving consistency in service execution, operational processes, and customer experience. The Field Service Operations Supervisor will occasionally travel throughout the region to support branches with field service initiatives, strengthen customer relationships, provide coaching and training, and ensure alignment with company service standards and strategic objectives.

The ideal candidate combines strong service operations experience and a customer-focused mindset. This individual will manage preventive maintenance programs, oversee contract administration, and drive operational excellence across the region while building strong partnerships with branch leadership teams and key customers.

Key Responsibilities

Quoting & Contract Management

  • Prepare, manage, and track all Preventive Maintenance (PM) quotations.
  • Create and administer service contracts and agreement renewals.
  • Prepare and respond to Requests for Quotes (RFQs).
  • Coordinate and assist with the implementation of all awarded services and contract agreements.
  • Submit completed contracts, agreements, and supporting documentation to customers in a timely manner.
  • Maintain accurate records of all quotations, contracts, and customer communications.

New Customer Setup

  • Establish all new customer accounts within company systems.
  • Enter and maintain accurate Ship-To and Bill-To information.
  • Process and track customer credit applications.
  • Collect, verify, and maintain required insurance documentation.
  • Ensure proper linkage and alignment between Bill-To and Ship-To accounts.
  • Verify accuracy of customer information to support billing and service operations.

Legal Contract Processing

  • Route all customer contracts requiring legal review through the established Contract Review process.
  • Coordinate with internal stakeholders to obtain required approvals before contract execution.
  • Ensure all contractual documents meet company policies and compliance requirements.
  • Maintain documentation and records related to contract review and approval workflows.

Master Schedule Management

  • Maintain and update the Master Schedule for all monthly Preventive Maintenance services.
  • Track PM services by customer location and equipment/unit.
  • Add new customers, contracts, and service obligations when bids are awarded.
  • Update contract renewals and service schedules as agreements are renewed.
  • Ensure schedule accuracy and alignment with current customer commitments.
  • Review pricing updates and determine when revised contracts must be issued due to significant price changes.
  • Maintain historical service records to support contract planning and customer retention efforts.

Monthly Branch Reviews

  • Conduct monthly meetings with branch personnel to review all proposals generated during the previous month.
  • Monitor proposal activity and follow-up opportunities.
  • Collaborate with branch leadership to ensure proposal status updates are captured accurately.
  • Identify opportunities to convert open proposals into active contracts or service agreements.

Report Analysis & Follow-Up

  • Review monthly reports to identify preventive maintenance services completed outside of contract agreements.
  • Analyze service data for follow-up opportunities and future contract conversations.
  • Add qualifying non-contract PM services to the Master Schedule for future annual follow-up.
  • Maintain accurate records supporting customer service history and contract development opportunities.

Required Qualifications

  • High school diploma or GED required; associate or bachelor's degree preferred.
  • Previous supervisory experience within field service, maintenance, heavy equipment, power generation, trucking, industrial equipment, or related industries.
  • Experience with service operations and managing customer relationships.
  • Experience preparing quotes, contracts, service agreements, or maintenance programs.
  • Strong knowledge of service workflows, repair processes, scheduling, and resource coordination.
  • Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
  • Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications

  • Experience in power generation, industrial engines, heavy-duty truck, construction equipment, or related service industries.
  • Knowledge of preventive maintenance programs and service contract management.
  • Experience with ERP, CRM, dispatching, or service management software.
  • Familiarity with parts inventory management and procurement processes.
  • Understanding of branch operations, technician utilization, labor recovery, and service profitability.

Knowledge, Skills & Abilities

  • Ability to manage multiple priorities across a regional territory.
  • Excellent customer service and relationship management abilities.
  • Strong attention to detail and contract administration skills.
  • Effective written and verbal communication skills.
  • Ability to analyze operational data and implement process improvements.
  • Strong organizational and time-management capabilities.
  • Ability to work independently and collaboratively across departments.
  • Commitment to safety, quality, and continuous improvement.
  • Ability to maintain confidentiality of customer, employee, and contractual information.

Employee Benefits

  • Competitive Compensation – Be paid your worth!
  • Tool Program Available
  • Tuition Assistance for continued education and career growth
  • Health, Dental & Vision Insurance
  • Paid Time Off (PTO) beginning on day one
  • 6 Paid Holidays + 2 Floating Holidays
  • 401(k) with Company Match
  • Company-Paid Life Insurance
  • Company-Paid Short-Term & Long-Term Disability
  • HealthiestYou Virtual Healthcare
  • PPE Reimbursement
  • Pet Insurance
  • Employee Discounts
  • Employee Assistance Program
  • Paid Health & Well-Being Screening

Why Join Interstate Power Systems?

Interstate Power Systems is a leader in power generation, industrial engine, and heavy equipment service solutions. As the Field Service Operations Supervisor for the East Region, you will play a key role in supporting customers, developing service teams, growing preventive maintenance programs, and driving operational excellence across multiple locations. If you are a leader who thrives in a fast-paced service environment and enjoys building strong customer relationships, we encourage you to apply.

Interstate Companies is an Equal Opportunity Employer and encourages all qualified individuals to apply.

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