To thrive as an Adherence Counsellor, you need a background in healthcare or social work, knowledge of treatment protocols, and experience in patient counseling. Familiarity with patient management systems, digital counselling tools, and training or certification in adherence counselling (such as in HIV/AIDS care) is often required. Excellent listening, motivational interviewing, and cultural sensitivity distinguish top performers in this position. These skills help build trust, improve patient outcomes, and address barriers to treatment adherence effectively.