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Active Directory Technical Support Jobs (NOW HIRING)

Apptad, Inc.

Active Directory Engineer

$54 - $70.75/hr

The successful candidate will support a large global Active Directory environment and associated identity management platforms including: * Microsoft Active Directory * One Identity Active Roles (ARS)

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Support the process to allow on-premise web-based applications to be accessed externally in a ... Lead and participate in technical meetings * Ensure services managers are aware of system problems ...

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Support the process to allow on-premise web-based applications to be accessed externally in a ... Lead and participate in technical meetings * Ensure services managers are aware of system problems ...

TEKsystems

Active Directory Engineer

Irving, TX · Hybrid

$65 - $72/hr

Support and configure Microsoft Entra ID (Azure AD) including Conditional Access, MFA, and identity governance. * Implement and maintain directory synchronization between on-premises Active Directory ...

DMI

Active Directory Administrator

Atlanta, GA · On-site

$57K - $62K/yr

... technical documentation, operational procedures, and configuration standards. * Support change ... Experience with Azure Active Directory (Microsoft Entra ID), Group Policy, DNS, DHCP, LDAP, and ...

vaaridatech

Active Directory L3

Salisbury, NC · Hybrid

Define and manage technical standards for Active Directory and Entra. * Design and implement secure ... Operations & Support * Handle Level 3 (L3) activities: critical incident resolution, change ...

campus4tech

Active Directory Engineer

$54 - $70.75/hr

Manage and support Active Directory , Group Policy, Azure AD/Entra ID, and related identity services. * Maintain user accounts, security groups, OU structures, and directory policies. * Administer ...

TEKsystems

Active Directory Engineer

Irving, TX · Hybrid

$65 - $72/hr

Support and configure Microsoft Entra ID (Azure AD) including Conditional Access, MFA, and identity governance. * Implement and maintain directory synchronization between on-premises Active Directory ...

campus4tech

Active Directory Engineer

$54 - $70.75/hr

Manage and support Active Directory, Group Policy, Azure AD/Entra ID, and related identity services. * Maintain user accounts , security groups, OU structures, and directory policies. * Administer ...

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Active Directory Technical Support information

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How much do active directory technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for active directory technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Active Directory Technical Support?

Active Directory Technical Support refers to specialized IT professionals who assist organizations in managing, troubleshooting, and maintaining Microsoft's Active Directory services. These experts help resolve issues related to user accounts, authentication, access permissions, group policies, and domain controllers. They also provide guidance on best practices for Active Directory security and performance, as well as assist with upgrades and migrations. Their support ensures that an organization's network and user management systems function smoothly and securely.

What are the key skills and qualifications needed to thrive as an Active Directory Technical Support professional?

To thrive as an Active Directory Technical Support professional, you need a strong understanding of Windows Server environments, Active Directory administration, troubleshooting skills, and typically a relevant IT degree or certifications such as Microsoft Certified: Windows Server or Azure certifications. Familiarity with tools like PowerShell, Group Policy Management Console (GPMC), and ticketing systems is essential. Excellent problem-solving abilities, attention to detail, and effective communication skills will help you stand out in this role. These skills and qualities are crucial to efficiently resolve directory service issues, ensure system security, and support seamless business operations.

What are the most common challenges faced in an Active Directory Technical Support role, and how can I prepare for them?

In an Active Directory Technical Support role, you’ll often encounter issues related to user account management, permissions, group policy troubleshooting, and replication errors. One of the key challenges is diagnosing complex authentication problems that may affect multiple users or systems. To prepare, it’s helpful to develop strong problem-solving skills, gain familiarity with AD tools, and stay updated on Microsoft best practices. Collaboration with network, security, and help desk teams is common, so communication skills are also important for resolving issues efficiently.

What cities are hiring for Active Directory Technical Support jobs?

Cities with the most Active Directory Technical Support job openings:

What are popular job titles related to Active Directory Technical Support jobs?

For Active Directory Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Active Directory Technical Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Active Directory Engineer

Remote

Apptad, Inc.
IT Services • 501 - 1,000 employees
Learn more about Apptad, Inc.external

$54 - $70.75/hr

Contractor

Posted 26 days ago

Job description

Active Directory Engineer
Remote
Position Summary
Customer is seeking an experienced Senior Active Directory Engineer contractor to provide operational and engineering support for our enterprise identity infrastructure during a temporary staffing backfill.
The successful candidate will support a large global Active Directory environment and associated identity management platforms including:
  • Microsoft Active Directory
  • One Identity Active Roles (ARS)
  • Quest Recovery Manager for Active Directory (RMAD)
  • Quest Change Auditor
  • Quest On Demand Migration (ODM)
  • Hybrid Identity Services

This individual will collaborate closely with the Active Directory Product Owner, AD Engineering Team, Infrastructure Teams, and Cybersecurity teams to maintain the stability, security, and operational excellence of Customer's Tier-0 identity services. The environment utilizes Active Roles, Recovery Manager, Change Auditor, and On Demand Migration as strategic identity administration, audit, recovery, and migration platforms.
Key Responsibilities
Active Directory Operations
  • Support enterprise Active Directory environments
  • Troubleshoot authentication issues involving Kerberos, LDAP, DNS, and replication
  • Support domain controller administration and maintenance
  • Manage organizational units, users, groups, service accounts, and group policies
  • Participate in incident response and outage resolution

Active Roles Server (ARS)
  • Support administration and maintenance of One Identity Active Roles
  • Troubleshoot provisioning and delegation issues
  • Manage access templates and security templates
  • Support ARS upgrades and modernization activities
  • Maintain documentation and operational procedures

Quest Recovery Manager (RMAD)
  • Monitor backup and recovery operations
  • Perform object-level recovery activities
  • Participate in disaster recovery testing exercises
  • Assist with recovery planning and documentation

Quest Change Auditor
  • Monitor AD audit events and alerts
  • Generate security and compliance reports
  • Support cyber investigations and audit requests
  • Troubleshoot collection and monitoring issues

Quest On Demand Migration (ODM)
  • Support directory migration projects
  • Assist with identity synchronization activities
  • Participate in merger, acquisition, and divestiture migration efforts
  • Troubleshoot migration-related issues

Automation and Engineering
  • Develop and maintain PowerShell automation solutions
  • Automate Active Directory operational activities where practical
  • Create health-check, reporting, and monitoring scripts
  • Support bulk administration and provisioning tasks
  • Improve operational efficiency through scripting and automation
  • Contribute to process improvements and documentation

Required Qualifications
  • 7+ years of Active Directory administration experience
  • Experience supporting large enterprise Active Directory environments
  • Strong troubleshooting skills across:
    • Active Directory
    • DNS
    • LDAP
    • Kerberos
    • Group Policy
    • AD Replication
  • Experience supporting One Identity Active Roles (ARS)
  • Experience supporting Quest RMAD or equivalent AD recovery solutions
  • Experience supporting Quest Change Auditor or equivalent auditing platforms
  • Working knowledge of PowerShell for administration and troubleshooting
  • Strong written and verbal communication skills
  • Experience supporting Tier-0 or other critical infrastructure services

Preferred Qualifications
Strongly Preferred
  • Advanced PowerShell scripting and automation experience
  • Experience developing production automation solutions
  • Experience creating operational dashboards, reports, and health checks
  • Experience automating:
    • User provisioning
    • Group management
    • Service account administration
    • AD reporting
    • Compliance reporting

Additional Preferred Skills
  • Quest On Demand Migration (ODM)
  • Microsoft Entra ID / Azure AD
  • Microsoft Entra Connect
  • Hybrid Identity
  • Identity Governance solutions
  • Cybersecurity or Identity Security experience
  • Mergers, Acquisitions, and Divestiture (M&A) project experience
Apptad logo

About Apptad

Sourced by ZipRecruiter

Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Reston, VA, US

Year founded

2018

Social media

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