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Active Directory Technical Support Jobs (NOW HIRING)

ICONMA

Active Directory Engineer

Mclean, VA · On-site

$53.25 - $69.75/hr

The Active Directory 3rd Level Engineer is required to have expert technical knowledge and understanding of Active Directory including experience supporting large-scale and highly complex ...

STI

Active Directory Technical Specialist

Raleigh, NC · On-site

Senior Technical Support Specialist [Must have Active Directory, Servicenow] Century Center, Raleigh NC 12+ months Description: The NC DIT-Transportation is seeking a Technical Specialist resource ...

Stem Xpert

Active directory engineer

Plano, TX · On-site

$50.50 - $66/hr

High school diploma, GED or equivalent certification, or military experience Minimum of 3 years of Active Directory technical experience that includes the operational support, design and ...

Client First Technologies (CFT)

Be Seen First

Active Directory Administrator

Virginia Beach, VA · On-site

Description Client First Technologies (CFT) currently is seeking an Active Directory Administrator who specializes in electronic classroom technical support. The Active Directory Administrator is ...

Fuse Engineering LLC

Active Directory Engineer

Annapolis, MD · On-site

$52.25 - $68.25/hr

... technical support staff in the performance of assigned projects ? Applies methods, theories and ... Azure Active Directory Creative Problem Solving Domain Name System (DNS) Engineering Solutions ...

1 point system

Active Directory Engineer

Charlotte, NC · On-site

$51.50 - $67.50/hr

Deploy and manage 14 applications supporting Active Directory. * Update software and configurations ... Maintain documentation and provide technical guidance for AD operations and best practices.

1 point system

Active Directory Engineer

Chandler, AZ · On-site

$52 - $68/hr

Deploy and manage 14 applications supporting Active Directory. * Update software and configurations ... Maintain documentation and provide technical guidance for AD operations and best practices.

1 point system

Active Directory Engineer

Chandler, AZ · On-site

$52 - $68/hr

Deploy and manage 14 applications supporting Active Directory. * Update software and configurations ... Maintain documentation and provide technical guidance for AD operations and best practices.

Omega Solutions, Inc.

Active Directory Engineer

Reston, VA · On-site

$55 - $72/hr

... supporting, managing and implementing Microsoft Active Directory Federation Services. (ADFS) as well as Azure Cloud Services • Proficiency in VBScript or Power Shell • 5+ years technical ...

1 point system

Active Directory Engineer

Charlotte, NC · On-site

$51.50 - $67.50/hr

Deploy and manage 14 applications supporting Active Directory. * Update software and configurations ... Maintain documentation and provide technical guidance for AD operations and best practices.

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Support the process to allow on-premise web-based applications to be accessed externally in a ... Lead and participate in technical meetings * Ensure services managers are aware of system problems ...

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Support the process to allow on-premise web-based applications to be accessed externally in a ... Lead and participate in technical meetings * Ensure services managers are aware of system problems ...

System One

Active Directory Engineer

Springfield, VA · On-site

$55.25 - $72.25/hr

Support the process to allow on-premise web-based applications to be accessed externally in a ... Lead and participate in technical meetings * Ensure services managers are aware of system problems ...

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Active Directory Technical Support information

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How much do active directory technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for active directory technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Active Directory Technical Support?

Active Directory Technical Support refers to specialized IT professionals who assist organizations in managing, troubleshooting, and maintaining Microsoft's Active Directory services. These experts help resolve issues related to user accounts, authentication, access permissions, group policies, and domain controllers. They also provide guidance on best practices for Active Directory security and performance, as well as assist with upgrades and migrations. Their support ensures that an organization's network and user management systems function smoothly and securely.

What are the key skills and qualifications needed to thrive as an Active Directory Technical Support professional?

To thrive as an Active Directory Technical Support professional, you need a strong understanding of Windows Server environments, Active Directory administration, troubleshooting skills, and typically a relevant IT degree or certifications such as Microsoft Certified: Windows Server or Azure certifications. Familiarity with tools like PowerShell, Group Policy Management Console (GPMC), and ticketing systems is essential. Excellent problem-solving abilities, attention to detail, and effective communication skills will help you stand out in this role. These skills and qualities are crucial to efficiently resolve directory service issues, ensure system security, and support seamless business operations.

What are the most common challenges faced in an Active Directory Technical Support role, and how can I prepare for them?

In an Active Directory Technical Support role, you’ll often encounter issues related to user account management, permissions, group policy troubleshooting, and replication errors. One of the key challenges is diagnosing complex authentication problems that may affect multiple users or systems. To prepare, it’s helpful to develop strong problem-solving skills, gain familiarity with AD tools, and stay updated on Microsoft best practices. Collaboration with network, security, and help desk teams is common, so communication skills are also important for resolving issues efficiently.

What cities are hiring for Active Directory Technical Support jobs?

Cities with the most Active Directory Technical Support job openings:

What are popular job titles related to Active Directory Technical Support jobs?

For Active Directory Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Active Directory Technical Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Active Directory Engineer

Mclean, VA • On-site

ICONMA
Recruiting and Staffing Services • 1 - 5K employees
Learn more about ICONMAexternal

$53.25 - $69.75/hr

Contractor

Re-posted 9 days ago

Job description

Company Description

Our Unique Capabilities

We have a unique ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore Staff Augmentation; Payroll Services; Consulting (Project Delivery, SOW), etc.


Our Staff Members

Our in-house team offers a broad range of Information Technology, Engineering, Accounting/ Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise.

Our Recruiting

Management and staff members at ICONMA understand that our greatest assets are our highly skilled and professional consultants. Because of this, we have created a work environment which fosters career development, stability and personal growth. The result for our customers' is a knowledgeable and stable consulting staff whom they can depend on to operate more productively and to improve profitability, top-line growth, customer service, and cost management.


Job Description

Active Directory Engineer

Location: Melville, NY 11747 / McLean, VA / Plano, TX

Duration: 23-24 months


Job Description:  

The 3rd Level Active Directory Engineer is responsible for providing operational and project support for an enterprise Active Directory environment. The Active Directory 3rd Level Engineer is required to have expert technical knowledge and understanding of Active Directory including experience supporting large-scale and highly complex environments. 


Primary Responsibilities:

- Provide 24x7x365 operational support of Active Directory environment 

- Troubleshoot and resolve low to high complexity issues and incidents 

- Participate in or lead complex or high severity troubleshooting and incident problem resolutions with other infrastructure teams or vendors 

- Plan and implement low to highly complex changes to the environment 

- Participate as a team member on projects involving Active Directory 

- Perform common responsibilities such as domain controller promotion and demotion, organizational unit setup and delegation of administration, group policy creation and modification, administration of AD sites, subnets and site links, and schema changes 

- Analyze data and identify trends to facilitate root cause analysis and identify opportunities for service improvement 

- Ensure the security and compliance of the Active Directory environment 

- Create and update standard operating procedure documentation 

- Manage the backup and restore of Active Directory 

- Participate in capacity planning, performance monitoring and maintenance to ensure high availability and proactively identify opportunities for service improvement 


Basic Qualifications: 

- High school diploma, GED or equivalent certification, or military experience 

- Minimum of 8 year IT experience 

- Minimum of 5 years of Active Directory technical experience that includes the operational support and implementation of large-scale, enterprise level solutions 

- Proven experience effectively communicating technical issues\challenges to both technical and non-technical audiences. 


Preferred Qualifications: 

- Bachelor's degree in Computer Science, Information Systems or Engineering 

- Solid understanding of the Information Technology Infrastructure Library (ITIL) principles 

- Experience with Windows Server 2012 Active Directory 

- Experience with Windows Azure, AWS or other public Cloud technologies 

- Experience in VBScript or PowerShell to develop complex automation scripts 

- Microsoft Certified Systems Engineer (MCSE) or an equivalent certification  


 Requisition Competencies:

Competency Proficiency Description

Active Directory 5 - Expert 5-7 Years 

LDAP 4 - Very Good 5-7 Years 

MS - Windows 5 - Expert 5-7 Years


Qualifications

Minimum of 5 years of Active Directory

Experience with Windows Server 2012 Active Directory

ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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