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Acting Program Manager Jobs in Edmonton, AB (NOW HIRING)

Brandt

Area Manager of Product Support

Edmonton, AB

Brandt is currently seeking an Area Manager of Product Support in our Edmonton, Red Deer or Calgary ... programs, and ensure proper equipment setup. Acting as a key liaison between dealers, customers ...

Sysco

Outbound Warehouse Supervisor

Edmonton, AB

Manage/Identify barriers that cause indirect time * Record indirect (work delays) in SWMS ... acting as an example and holding their team accountable tocomply withEHS programs, policies, and ...

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All JobsActing Program JobsActing Program Manager JobsActing Program Manager Jobs in Edmonton, AB

Acting Program Manager information

What is an acting program manager?

Acting Program Managers are individuals who temporarily assume the responsibilities of a Program Manager, often during a vacancy or while the permanent manager is away. They oversee projects, coordinate teams, manage budgets, and ensure that program goals are met during their interim period. Acting Program Managers must quickly adapt to the role, maintain continuity, and make decisions to keep programs running smoothly. Their authority and duration in the role may vary depending on the organization's needs.

What are some common challenges faced by acting program managers when stepping into the role on a temporary basis?

Acting Program Managers often face challenges such as quickly gaining familiarity with ongoing projects, building trust with team members, and maintaining continuity during leadership transitions. They may also need to make important decisions with limited background information and manage expectations from both the team and upper management. Strong communication skills and adaptability are essential to ensure a smooth transition and continued progress toward program goals.

What are the key skills and qualifications needed to thrive as an acting program manager, and why are they important?

To thrive as an Acting Program Manager, you need strong leadership, project management, and organizational skills, often supported by a degree in business or a related field and relevant management experience. Familiarity with project management software (such as MS Project or Asana), budgeting tools, and reporting systems is typically required. Excellent communication, adaptability, and problem-solving abilities help you effectively motivate teams and manage change. These skills ensure seamless program execution and stakeholder satisfaction during transitional or interim leadership periods.

What is the difference between Acting Program Manager vs Program Manager?

AspectActing Program ManagerProgram Manager
CredentialsTypically requires project management certifications (PMP, CAPM), relevant experienceSame as Acting Program Manager, often with more extensive experience
Work EnvironmentTemporary leadership role, often in transition or coverage scenariosPermanent or long-term leadership role overseeing projects
Employer UsageUsed when a Program Manager is unavailable or on leaveStandard role responsible for program execution and delivery
Search IntentCompare temporary vs permanent program management rolesFind full-time program management opportunities

The main difference between an Acting Program Manager and a Program Manager lies in their employment status and duration. An Acting Program Manager temporarily assumes leadership responsibilities, often during transitions or absences, while a Program Manager holds a permanent position overseeing ongoing programs. Both roles require similar credentials and skills, but their scope and employment context differ.

What job categories do people searching Acting Program Manager jobs in Edmonton, AB look for?

The top searched job categories for Acting Program Manager jobs in Edmonton, AB are:

Acting Program Manager jobs near you
Infographic showing various Acting Program Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 4% Locum Tenens, 77% Full Time, and 19% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution.

Area Manager of Product Support

Brandt

Edmonton, AB

Full-time

Re-posted 10 days ago

Job description

Brandt is currently seeking an Area Manager of Product Support in our Edmonton, Red Deer or Calgary location.

This position plays a critical role in strengthening Brandt’s dealer service capabilities by working closely with Dealer Service and Parts teams to improve support, ensure appropriate parts inventory, and provide training on systems and processes. The role involves fieldwork to diagnose and resolve service issues, assist with product improvement programs, and ensure proper equipment setup. Acting as a key liaison between dealers, customers, and internal teams, this role gathers field insights, reports technical issues, and drives continuous product and service improvements to enhance customer satisfaction.

Duties and Responsibilities

  • Promote Parts Booking programs and work with dealer to grow parts sales.
  • Maintain strong relationships with the Service and Parts personnel at the dealership.
  • Work with Dealers to resolve service issues that may arise on Brandt products.
  • Assist in administering company product warranty/Product Improvement Program (PIP).
  • Responsible to gather and document failure data (i.e. equipment size, configuration, type and mode of failure) on recurring failures where there is not a known resolution.
  • Travel with a dealer representative to the field to:
    • Gather further information in a timely manner.
    • Confirm alignment, configuration and proper set up.
    • Take measurements, gather environmental data, and observe operating methods.
    • Instruct dealer tech on minor adjustments or installations as required based off Engineering approved modifications.
    • Make follow up calls.
  • Communicate directly with dealers, Territory Managers, and other internal departments to maintain relationships with the customer throughout the failure and product resolution time.
  • Make recommendations and work with Platform leads and Quality/Operations on resolution.
  • Continue to investigate field issues until resolution is found.
  • Monitor customer/dealer satisfaction upon resolution.
  • In major failures, lead and coordinate the repair efforts with the Dealer, TM and any necessary internal departments using all necessary resources available.
  • Travel requirement up to 70% on an as needed basis.
  • Contribute to and implement the Customer Support Strategy in coordination with the TM for each dealer.
  • Assist the Service team in the development of training materials.
  • Provide dealer service and warranty training.

#LI-onsite


Required Skills
  •         Strong leadership skills
  • Strong planning, organizational, and time management skills
  • Strong problem-solving skills
  • Strong communication skills, both written and oral
  • Ability to think analytically
  • Possess a high level of customer focus
  • Possess a valid Driver’s License

Required Experience
  • Mechanical Technologist or similar education/experience
  • Farm background or experience with agriculture equipment is an asset

Apply