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Acd Developer Jobs (NOW HIRING)

Nikkiso Cryogenic Industries

$73K - $95K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

Nikkiso Co.

Manufacturing Process Engineer II

Santa Ana, CA · On-site

$76K - $102K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

Nikkiso Co.

$54K - $72K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

Nikkiso Cryogenic Industries

$75K - $100K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

Nikkiso Co.

$53K - $68K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

Nikkiso Co.

Quality Engineer III

Santa Ana, CA · On-site

$74K - $96K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

Nikkiso

Quality Engineer III

Santa Ana, CA · On-site

$74K - $96K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

Nikkiso

Manufacturing Process Engineer II

Santa Ana, CA · On-site

$76K - $102K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

ClifyX

ELN Developer

Boston, MA · On-site

ClifyX is seeking an ELN Developer to work onsite in Boston, MA. The role involves delivering ... Responsibilities : • Experience in Preferably with Biovia ACD, Genedata Screener, Mosaic, SRS ...

Nikkiso Co.

Test Engineer II

Santa Ana, CA · On-site

$70K - $98K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

Nikkiso Cryogenic Industries

$70K - $98K/yr

Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid ...

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Acd Developer information

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How much do acd developer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for acd developer in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $51.20 and $65.87 per hour, depending on experience, location, and employer.

What are popular job titles related to Acd Developer jobs?

For Acd Developer jobs, the most frequently searched job titles are:

Infographic showing various Acd Developer job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 3% Part Time, and 15% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $119,080 per year, or $57.2 per hour.

Senior Genesys Cloud Engineer

Cincinnati, OH • On-site

1 point system
IT Services • 51 - 200 employees
Learn more about 1 point systemexternal

$55/hr

Contractor

Re-posted 24 days ago

Job description

Job Title

Senior Genesys Cloud Engineer

Client

Confidential

Location

Worthington, OH/Cincinnati, OH/Wilmington, DE (Hybrid : 3 days in office and 2 days remote)

Type of Hire

6 MONTHS CTH

Rate

$55/hr. on W2

 
The primary duties of the Genesys Cloud Senior Engineer are to:

  • Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
  • Voice, Chat and Email routing
  • Administers and supports PureCloud (Genesys Cloud) Experience with contact center technologies (e.g., ACD, dialer, call recordings, WFM etc.)
  • Familiar with integrations with SalesForce Voice Cloud
  • Performs Tier 3 support, proactive maintenance and performs complex IVR system troubleshooting and root-cause analysis.
  • Serves as resident expert for PureCloud (Genesys Cloud) capabilities and changes by evaluating/validating work requests, documenting requirements and laying out design artifacts for implementation.
  • Leads development of long-term strategies and capacity planning for meeting future Omni Channel platform needs.
  • Develops and delivers architect flows, Scripts and IVR/ACD Attendant scripts.
  • Handles Move Add and Changes, including user setup.
  • Communicates effectively with end users regarding the status of their requests.
  • Remains current on new products, services, protocols, and standards in support of mentioned platforms development and equipment procurement.
  • Participates in PCI compliance activities as required, including providing evidence for quarterly and yearly audits.
  • Liaises with equipment vendors during installations, acquisition negotiations, and hardware performance issues, as/where needed.
  • Performs Root Cause Analysis of Unified and Telecom Incidents.
  • Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions, and backup systems.
  • Monitors and identifies capacity and performance issues for telecom traffic to ensure continued, uninterrupted operation of telecom systems.
  • Generates usage and network traffic reports for voice video and messaging systems.
  • Configures, tests, maintains, monitors, and troubleshoots end user unified messaging telephony, and voice/data software products.
  • Designs and supports Omni channel applications, including Voice, email and Chat.
  • Communicates effectively with business line managers regarding the status of their department’s request.
  • Acknowledges and abides by all Information Security Policies.

 
Minimum Qualifications:

  • Bachelor’s degree (BS/BA) or equivalent in Computer Sciences, Business Administration, or related field.
  • 6+ years’ of technical or applicable experience
  • 2+ years’ experience in Genesys Purecloud platforms.
  • Genesys PureCloud certification required.
  • Experience administrating and supporting PureCloud (Genesys Cloud) Experience with contact center technologies (e.g., ACD, dialer, call recordings, WFM etc.)
  • Development skills/certifications HTML REST WEB Services Microsoft SQL Server Web-services, 3rd party APIs
  • Genesys PureCloud API’s
  • Expertise in Architect flows
  • SIP and H323 troubleshooting knowledge and experience
  • Proven track record of developing and delivering architect flows, Scripts and IVR/ACD Attendant scripts
  • Java/JavaScript
  • Excellent analytical skills, especially in a telecommunications field.
  • Ability to conduct research into telecommunications issues and products.
  • Strong hands-on knowledge of the configuration and optimization of telecommunications equipment, video teleconferencing equipment, and voice/data equipment.
  • Working technical knowledge of current Internet and network protocols, operating systems, and standards.
  • Working technical knowledge of current telecommunications practices, protocols, and principles in call center environments.