Accounts Receivable Associate Jobs in Waterloo, ON

Reporting to the Accounting Manager, this role supports general accounting within the Virtek group of companies, with focus on the accounts receivable function to ensure accurate and timely invoicing, cash application, collections, and reconciliation of customer accounts. The position helps maintain strong customer relationships while supporting accurate financial reporting, effective credit and collection practices, and compliance with company policies, local statutory requirements, and internal control standards, including Sarbanes-Oxley requirements applicable to a U.S. public company environment.  This is an in-office position, where the selected candidate will be required to work out of our Waterloo, Ontario office. 

Responsibilities:

• Perform customer credit reviews and assessments including D&B review.
• Create and maintain customer master data in the ERP system, including updates to billing details, payment terms, tax information, and remittance instructions.
• Prepare, review, and distribute customer invoices and related documentation accurately and on time for multiple entities and currencies.
• Apply incoming payments to customer accounts accurately and in a timely manner, and investigate unapplied cash, short payments, deductions, and other account discrepancies.
• Monitor accounts receivable aging and proactively follow up with customers before and after invoice due dates to support timely collection of outstanding balances.
• Superuser of AR software, including dunning programs.
• Maintain accurate collection notes and follow-up records, and escalate overdue accounts, disputes, or high-risk balances as appropriate.
• Work closely with Sales, Customer Service, and other internal stakeholders to resolve invoice disputes, customer deductions, billing issues, and payment delays.
• Identify billing or account issues requiring resolution, coordinate with the appropriate internal teams, and ensure open items are followed through to completion. Issue credit notes as required.
• Prepare weekly and monthly accounts receivable reports, including aging analysis, collection updates, overdue account summaries, and DSO tracking.
• Participate in cross-functional meetings to review customer account issues, order holds, credit concerns, and collection priorities.
• Perform month-end accounts receivable reconciliations and prepare supporting working papers for internal reporting, audit requests, and balance sheet review.
• Support process improvements by recommending enhancements to reporting, follow-up practices, and system workflows to improve collection effectiveness.
• Identify and support opportunities to improve efficiency and automate accounts receivable processes while maintaining accuracy, internal controls, and service levels.
• Ensure compliance with company policies, internal controls, and documentation requirements related to accounts receivable activities.
• Support internal and external audit requests and other ad hoc projects related to accounts receivable, collections, and customer account management.
• Other duties as assigned.

Requirements:

• Post-secondary degree in Accounting, Finance, Business Administration, or a related field preferred.
• Minimum of 3 years of experience in accounts receivable and credit management.
• Proficiency with ERP systems; experience with Epicor and SAP is considered an asset.
• Strong Excel skills, including PivotTables, XLOOKUP/VLOOKUP, SUMIF, and related functions.
• High attention to detail with the ability to manage multiple competing priorities.
• Strong team player with a commitment to providing exceptional internal and external customer service.
• Excellent communication and collaboration skills.

This position is an existing vacancy.  AI technology may be used in the screening of candidates.

Virtek encourages applications from all qualified candidates. Accommodations are available upon request.  Should you need an accomodation at any stage of the recruitment process please contact us at 519-746-7190 ext. 202.

Virtek Vision international is a high technology company based in Waterloo, Ontario. We are the world's leader in providing laser and vision-based projection and inspection solutions. Virtek has a dominant product position in the aerospace, prefabricated construction and industrial fabrication markets.

Virtek's solutions support manufacturers world-wide in a variety of specialized industries to assist with assembly processes. Our solutions project laser light onto a 3D work surface with high accuracy, speed, and precision for applications such as composite fiber ply layup, paint masking, placement of components or materials, quality inspection and reverse engineering.

For more information, please visit http://www.virtekvision.com or https://www.youtube.com/user/virtekvision

In 2024, Virtek was acquired by AMETEK, Inc., a leading global provider of industrial technology solutions.