Accounts Processing Officer Jobs (NOW HIRING)

SPECIALTY WEALTH ASSET ADMINISTRATION OFFICER II
WHAT IS THE OPPORTUNITY?

This role is responsible for supporting the asset management and administration of Trust Real Estate, Closely Held Businesses, and Mineral/Oil/Gas interests held in fiduciary accounts. Under general guidance from the SWA team, this position facilitates the addition and removal of assets from accounts, processing of income and asset-related expenses, assistance with the collection of information/documents related to general request or regulatory requirements, updating of inter-department tracking reports, as well as general support of the asset management team. This position is also responsible to assist on more complex accounts, tasks and projects related to the administration of the SWA team and its operations. Develop and maintain relationships with colleagues and clients (as necessary) to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports.

WHAT WILL YOU DO?

• Process administrative tasks related to Specialty Wealth Assets, including the processing of income/expenses, property taxes, insurance matters, etc., in accordance with account agreements and established procedures.


• Prepare and submit documents related to account openings and closings.


• Provide customer service to trust clients, businesses and professionals, as well as, administrative support to SWA officers and management.


• Initiate annual administrative review of accounts. Review files for completed forms, codes, review income/expenses and transactions and for accuracy.


• Prepare and maintain accurate account and departmental documentation, files, and records.


• Provide client service by responding and researching client and colleague inquires by phone, email, and written communications.


• Assist with complicated accounts, processes, projects, and tasks, as assigned.


• Maintain various tracking spreadsheets and logs for the group.


• Attend both internal and external calls, events, and meetings with clients, COI's, and vendors (as required).


• Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.


• Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.


• Perform other related duties as assigned or directed.

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*

• 3+ years of operational/administrative experience


• 3+ years of real estate or trust administration experience


• 3+ years of Microsoft Office experience/technical proficiency

Additional Qualifications

• Strong written and verbal communication skills


• Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions


• Ability to set priorities, and objectives


• Working knowledge of real estate, closely held entities, and/or mineral/oil/gas interests helpful

WHAT'S IN IT FOR YOU?
Compensation

Starting base salary: $65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date


• Generous 401(k) company matching contribution


• Career Development through Tuition Reimbursement and other internal upskilling and training resources


• Valued Time Away benefits including vacation, sick and volunteer time


• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs


• Career Mobility support from a dedicated recruitment team


• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.