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Account Representative Jobs in Boston, MA (NOW HIRING)

Customer Account Representative We are seeking a dedicated Customer Account Representative to join our team in Boston, MA. In this role, you will serve as a primary point of contact for clients ...

Customer Account Representative Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an ...

Territory Representative About the Role Task Buddie is seeking a driven Territory Account Representative to join our growing team. In this role, you'll be responsible for growing business within your ...

Burlington, Massachusetts Sales Account Representative Pay from $68,500 to $100,000 per year Launch your sales career with Uline! Join our team of sales professionals supported by the best training ...

Burlington, Massachusetts Sales Account Representative Pay from $68,500 to $100,000 per year Launch your sales career with Uline! Join our team of sales professionals supported by the best training ...

Burlington, Massachusetts Sales Account Representative Pay from $68,500 to $100,000 per year Launch your sales career with Uline! Join our team of sales professionals supported by the best training ...

Burlington, Massachusetts Sales Account Representative Pay from $68,500 to $100,000 per year Launch your sales career with Uline! Join our team of sales professionals supported by the best training ...

Burlington, Massachusetts Sales Account Representative Pay from $68,500 to $100,000 per year Launch your sales career with Uline! Join our team of sales professionals supported by the best training ...

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Account Representative information

See Boston, MA salary details

$28.2K

$61.3K

$99.9K

How much do account representative jobs pay per year?

As of Aug 26, 2026, the average yearly pay for account representative in Boston, MA is $61,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $76,600.00 per year, depending on experience, location, and employer.

What is an account representative?

An account representative manages customer accounts and attracts new clients for a company. Your job as an account representative is to provide stellar customer service, help resolve issues for existing clients, perform market research, identify new leads, build relationships with new clients, and collaborate with the marketing department to achieve sales goals. If you want a career as an account representative, you need significant sales experience in your company or industry. A bachelor’s degree in business or marketing can help you advance your career.

How do account representatives typically collaborate with other teams to achieve client satisfaction?

Account Representatives work closely with internal departments such as sales, customer service, and product teams to address client needs and resolve issues efficiently. Regular communication and coordination are essential, as Account Representatives often relay client feedback and requirements to ensure products and services meet expectations. This collaborative approach helps build strong client relationships and contributes to overall customer satisfaction. Being proactive and organized in cross-functional teamwork is a key part of success in this role.

What are the key skills and qualifications needed to thrive as an account representative, and why are they important?

To thrive as an Account Representative, you need strong communication, sales acumen, and relationship-building skills, typically supported by a bachelor’s degree in business or a related field. Proficiency with CRM software (like Salesforce), Microsoft Office Suite, and sometimes industry-specific platforms is commonly required. Exceptional organizational skills, problem-solving abilities, and a customer-focused attitude set top performers apart. These skills are crucial for effectively managing client accounts, meeting sales targets, and ensuring client satisfaction in a competitive market.

What is the difference between Account Representative vs Customer Service Representative?

AspectAccount RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; sometimes a bachelor's degree; sales or industry-specific certificationsHigh school diploma; customer service training often preferred
Work EnvironmentOffice setting; client meetings; sales-focusedCall centers; retail; office; support-focused
Employer & Industry UsageSales, finance, insurance, manufacturingRetail, telecommunications, hospitality, service industries
Common Search & Comparison IntentUnderstanding sales roles, client managementCustomer support, issue resolution

While both roles involve interacting with clients, an Account Representative primarily focuses on managing client accounts, sales, and building relationships to grow business. In contrast, a Customer Service Representative handles customer inquiries, resolves issues, and provides support. The roles often overlap in communication skills but differ in their core responsibilities and work environments.

Is being an account representative a good job?

An account representative is a sales or customer service role that involves managing client accounts, building relationships, and meeting sales targets. It often requires strong communication skills, product knowledge, and the ability to work in a team environment. Job satisfaction and career growth depend on the industry, company, and individual performance.

What does an account representative do?

An account representative manages client accounts by building relationships, understanding client needs, and providing solutions to ensure customer satisfaction. They often handle sales, renewals, and support, using communication and organizational skills to meet sales targets and maintain long-term client relationships.

What skills do you need to be an account representative?

An account representative needs strong communication and interpersonal skills to build client relationships, as well as sales abilities to promote products or services. Organizational skills and familiarity with customer management tools like CRM software are also important for managing accounts and meeting sales targets.

What are the most commonly searched types of Account Representative jobs in Boston, MA?

The most popular types of Account Representative jobs in Boston, MA are:

What are popular job titles related to Account Representative jobs in Boston, MA?

For Account Representative jobs in Boston, MA, the most frequently searched job titles are:

Infographic showing various Account Representative job openings in Boston, MA as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, 4% Temporary, and 2% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $61,275 per year, or $29.5 per hour.

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago


Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

211th of 425 rated retail wholesalers


Job description

SUMMARY

The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

JOB DUTIES

  • Increases revenue and profitability through generation of new business and further development of existing accounts.
  • Generates new leads by networking, cold calling, researching various directories and internet sites.
  • Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
  • Understands complex requirements from customers for preparation of customized quoting.
  • Delivers effective sales presentations and ensures technical requirements are met.
  • Assists with on-site troubleshooting of customers' concerns.
  • Works with and coordinates vendor resources to build relationships and support sales.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and zero (0) to two (2) years of experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
  • Excellent written and verbal communication skills.
  • A proficient understanding of key sales principles and best practices.
  • Ability to influence customers, while maintaining healthy relationships.
  • Ability to take initiative and work with limited direction.
  • Ability to multitask and manage time well.
  • Ability to use Microsoft Office.

PHYSICAL DEMANDS

Travel required. May be required to be on-call nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Valid driver's license required. All company vehicles are subject to continuous video monitoring.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


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