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Account Rep Jobs in Virginia (NOW HIRING)

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Account Rep information

See Virginia salary details

$25.8K

$55.9K

$91.2K

How much do account rep jobs pay per year?

As of Aug 22, 2026, the average yearly pay for account rep in Virginia is $55,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $69,900.00 per year, depending on experience, location, and employer.

How does an account rep typically collaborate with other departments to meet client needs?

Account Reps regularly work with teams such as sales, marketing, and customer support to ensure client satisfaction and address any concerns. They act as the main point of contact for clients, relaying feedback and requirements internally to coordinate solutions efficiently. This cross-functional collaboration is essential for developing proposals, resolving issues, and delivering products or services that meet client expectations. Strong communication skills and an understanding of each department’s processes are key to success in this collaborative environment.

What are the key skills and qualifications needed to thrive as an account rep, and why are they important?

To thrive as an Account Representative, you need strong sales acumen, customer relationship management abilities, and usually a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, proficiency in Microsoft Office Suite, and sometimes industry-specific certifications are often required. Excellent communication, negotiation, and problem-solving skills distinguish top performers in this role. These competencies are vital for building client trust, achieving sales targets, and maintaining long-term business relationships.

What is the difference between Account Rep vs Customer Service Representative?

AspectAccount RepCustomer Service Representative
Required CredentialsHigh school diploma; sometimes college coursework in business or related fieldsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, client meetings, sales-focusedCall centers, retail, or office environments, focus on support
Employer & Industry UsageSales, finance, insurance, and B2B sectorsRetail, telecommunications, hospitality, and service industries
Common Search & Comparison IntentSales-oriented roles, client managementCustomer support, issue resolution

While both roles involve interacting with clients, Account Reps focus on sales, account management, and building client relationships, often in a B2B context. Customer Service Representatives primarily handle support, inquiries, and issue resolution. The roles differ mainly in their goals: sales versus support, but they share similar environments and credential requirements.

Is being an account representative a good job?

An account representative is a sales or customer service role that involves managing client accounts, building relationships, and meeting sales targets. It often requires strong communication skills, product knowledge, and the ability to work in a team environment. Job satisfaction depends on individual preferences, company culture, and compensation, but it can offer opportunities for career growth and performance-based incentives.

What does an account representative do?

An account representative manages client accounts by building relationships, understanding client needs, and providing solutions to ensure customer satisfaction. They often handle sales, renewals, and support, using communication and organizational skills to meet sales targets and maintain long-term client relationships.

What skills do you need to be an account representative?

An account representative needs strong communication and interpersonal skills to build client relationships, as well as sales abilities to promote products or services. Organizational skills and familiarity with customer management tools like CRM software are also important for managing accounts effectively.

What cities in Virginia are hiring for Account Rep jobs?

Cities in Virginia with the most Account Rep job openings:

Account Rep jobs near you
Infographic showing various Account Rep job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,927 per year, or $26.9 per hour.

Customer Account Representative

National Security & Door Corp.

North Chesterfield, VA

$60K - $85K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Position Summary

We are in need of talented and motivated Account Representatives to join our sales team. Successful candidates are oriented toward successful quality project outcomes. Have a desire to improve the life safety, security, and functionality of all project offerings submitted by National Security Door Corp.

An overview of potential position responsibilities may include the following items:

    • Establish new relationships and develop existing relationships with contractors/end users
    • Document costs for sales quote opportunities and create quotations based on leads
    • Update customers about ongoing projects and project status
    • Provide submittal packages, when required, to customers or architects
    • Perform preliminary opening measurements during initial site visits for quoting
    • Conduct on-site visits to gather information about customer needs and project details to create quoted solutions
    • Research product details to determine the best solution for mechanical and electronic security solutions
    • Participate in project design review sessions when requested
    • Attend weekly meetings to discuss progress and sales strategies
    • Coordinate with the purchasing department to confirm material sourcing and pricing on awarded projects

Successful Candidate Qualities

  • Good communication skills.
  • Task-driven, customer-oriented self-starter.
  • Can work in a team to accomplish projects
  • A mind for details and a drive for problem-solving.
  • Experience within one or more product lines within our core services.
  • Experience with contractors and/or end-user account interactions.
  • Willing to pursue statewide opportunities for multiple vertical markets (education, detention, medical, government etc.).
  • Willing to help develop, expand, and promote the custom security solutions of National Security & Door.
  • Willing to learn about and embrace our core tenets of Life Safety, Security, and Functionality.

Position Technical Requirements

  • High School Diploma or Equivalent.
  • Be able to pass a Department of Criminal Justice Background Check.
  • Minimum of 1-2 years of related work experience and/or technical training in one of the following areas:
    • Architectural hardware
    • Hollow metal doors & frames
    • Aluminum Storefront systems
    • Automatic Doors and Low Energy Handicap Operators
    • Access control systems
    • Low-voltage wiring for security applications (not Internet, TV, etc.)
    • CCTV Systems / Video security systems
  • General Computer Skills and comfort in learning new skills
  • Able to demonstrate working knowledge of skills.

Other Desirable Experience

  • Locksmith Service
  • Background in Construction (Sales or Services)
  • Background in Facilities Maintenance/Management

Benefits

  • Paid personal leave
  • Company-subsidized employee health insurance
  • Employee-paid family health plans available
  • Company-provided life insurance
  • 401 (k) Matching Plan
  • Use of company-provided vehicles

Compensation

  • This role is a salary-plus performance-based commission position. Qualified Account Representatives receive a base salary annually based on experience and are paid commissions as projects are invoiced.

For individuals looking to get a start in sales but who do not have the required experience, please inquire about our Inside Sales Support position. This is an entry-level position designed to act as an introduction to the industry and the company. Inside Sales Support is a base-plus-commission role with an emphasis on learning and training in the commercial door, hardware, and security industry.

Employment Type: FULL_TIME

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