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Account Operations Associate Jobs in Washington (NOW HIRING)

Aerotek

Business Operations Associate

Hanover, MD

$21.63/hr

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ... The BOA is proficient in the managementand collection of customer accounts receivable as well as ...

Aerotek

Business Operations Associate

Hanover, MD

$45K/yr

The BOA is proficient in the management and collection of customer accounts receivable as well as ... Essential Functions of the Business Operations Associate: • Management of customer accounts ...

Core One

Operations Associate

Sterling, VA · On-site

Core One seeks a Operations Associate who will provide administrative, analytical, and operational ... Support Information Technology operations through asset tracking, account administration activities ...

Core One

Operations Associate

Sterling, VA · On-site

Core One seeks a Operations Associate who will provide administrative, analytical, and operational ... Support Information Technology operations through asset tracking, account administration activities ...

TEK Systems

Sales Operations Associate II

Hanover, MD

$38K - $58K/yr

The Sales Operations Associate II role develops and delivers reporting that supports business ... Ability to develop a thorough knowledge of business policies and account management practices

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Account Operations Associate information

What is the difference between Account Operations Associate vs Customer Service Representative?

AspectAccount Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice setting, often in finance or banking sectorsCall centers, retail, or online support platforms
Employer & Industry UsageFinancial institutions, banking, fintech companiesRetail, telecommunications, service industries
Common Search & ComparisonFocuses on operational tasks related to accounts, data managementFocuses on direct customer interaction and issue resolution

The Account Operations Associate typically handles account management, data processing, and operational tasks within financial or banking environments. In contrast, Customer Service Representatives primarily engage with customers directly to resolve issues and provide support. While both roles require strong communication skills, the Associate role emphasizes back-end processes, whereas the Representative role is front-facing and customer-focused.

What are the most commonly searched types of Account Operations jobs in Washington? The most popular types of Account Operations jobs in Washington are:
What cities in Washington are hiring for Account Operations Associate jobs? Cities in Washington with the most Account Operations Associate job openings:
Account Operations Associate jobs near you
Business Operations Associate

Business Operations Associate

Aerotek

Hanover, MD

$21.63/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Overview

Aerotek Corporate has an opening for a Business Operations Associate at the corporate office in Hanover, MD.

Compensation

Hourly - $21.63 (annualized at $45,000) non-negotiable

Bonus - up to $1,000 per quarter

Department: Operations Support GroupReports to: Business Operations Supervisor

Scope of Position:The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, toexternal customers as well as corporate and field office employees. The BOA is proficient in the managementand collection of customer accounts receivable as well as contractor payroll. Qualities include: Buildingcustomer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-taskingskills, the ability to use independent judgment and function in an open environment, and the ability to adapt tochanges in the workplace.

Essential Functions of the Business Operations Associate: Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues Making routine welcome and maintenance calls to clients Manage total accounts receivable with an Aging in excess of $3.5 M Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc. Responsible for gathering the necessary data to assist Management with account specific decisions Auditing account specific reports to ensure accurate billing and client specific information Adjusting and auditing contractor payroll and billing using InfoPath**specific job functions are dependent on team alignment within the department

Qualifications: 2-3 years of relevant experience or college degree Proficient in Microsoft Office (Excel and Word a must) Strong organizational and analytical abilities Strong communication skills and work ethic Goal driven with problem solving skills Ability to work independently and as a team player

Per Pay Transparency Acts: The range for this position is $45,000 - $56,000 + bonus potential of $4,000

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:

  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Tuition Assistance
  • Time Off/Leave (PTO, Primary Caregiver/Parental Leave)

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors."

Employment Type: OTHER

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