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Account Operations Associate Jobs in Washington (NOW HIRING)

The BOA is proficient in the management and collection of customer accounts receivable as well as ... Essential Functions of the Business Operations Associate: • Management of customer accounts ...

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ... The BOA is proficient in the managementand collection of customer accounts receivable as well as ...

Operations Associate

Sterling, VA · On-site

$60K - $70K/yr

Core One seeks a Operations Associate who will provide administrative, analytical, and operational ... Support Information Technology operations through asset tracking, account administration activities ...

Core One seeks a Operations Associate who will provide administrative, analytical, and operational ... Support Information Technology operations through asset tracking, account administration activities ...

Operations Associate

Bethesda, MD · On-site

$60K - $80K/yr

Summary We're looking for an Operations Associate to scale efficient processes for our fast-growing ... Ensure all client and account data in Orion, Zoho CRM, and custodial systems is accurate ...

... Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and ...

... Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and ...

Overview Actalent has an immediate opening for a Business Operations Associate at our Corporate ... Auditing account specific reports to ensure accurate billing and client specific information

New

Actalent has an immediate opening for a Business Operations Associate at our Corporate Office in ... Auditing account specific reports to ensure accurate billing and client specific information

New

... associates with what it's like to be there. How someone is welcomed, and how quickly and ... IT account-level or commercial matters to the respective functional teams. * Build real ...

New

... associates with what it's like to be there. How someone is welcomed, and how quickly and ... IT account-level or commercial matters to the respective functional teams. * Build real ...

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Account Operations Associate information

What is an account operations associate position?

An account operations associate is responsible for managing and supporting client accounts, ensuring accurate processing of transactions, maintaining account data, and resolving issues. The role often involves using tools like CRM systems and requires strong organizational and communication skills.

What is the difference between Account Operations Associate vs Customer Service Representative?

AspectAccount Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice setting, often in finance or banking sectorsCall centers, retail, or online support platforms
Employer & Industry UsageFinancial institutions, banking, fintech companiesRetail, telecommunications, service industries
Common Search & ComparisonFocuses on operational tasks related to accounts, data managementFocuses on direct customer interaction and issue resolution

The Account Operations Associate typically handles account management, data processing, and operational tasks within financial or banking environments. In contrast, Customer Service Representatives primarily engage with customers directly to resolve issues and provide support. While both roles require strong communication skills, the Associate role emphasizes back-end processes, whereas the Representative role is front-facing and customer-focused.

What does an account operations associate do?

An account operations associate manages and supports client accounts by processing transactions, ensuring data accuracy, and resolving account issues. They often use tools like CRM systems and require strong organizational and communication skills to maintain smooth account functioning.

Is an account operations associate a good career?

An account operations associate role involves managing client accounts, processing transactions, and ensuring operational efficiency, often requiring skills in data management and communication. It can be a stable entry-level position with opportunities for advancement into management or specialized finance roles, especially with relevant certifications or experience. The career's suitability depends on individual interests in finance, administration, and problem-solving.
What are the most commonly searched types of Account Operations jobs in Washington? The most popular types of Account Operations jobs in Washington are:
What cities in Washington are hiring for Account Operations Associate jobs? Cities in Washington with the most Account Operations Associate job openings:

Business Operations Associate

Aerotek

Hanover, MD

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Aerotek Corporate has an opening for a Business Operations Associate at the corporate office in Hanover, MD.

Compensation

Hourly - $21.63 (annualized at $45,000) non-negotiable

Bonus - up to $1,000 per quarter

Department: Operations Support Group
Reports to: Business Operations Supervisor


Scope of Position:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to
external customers as well as corporate and field office employees. The BOA is proficient in the management
and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building
customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking
skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to
changes in the workplace.


Essential Functions of the Business Operations Associate:
• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
• Making routine welcome and maintenance calls to clients
• Manage total accounts receivable with an Aging in excess of $3.5 M
• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
• Responsible for gathering the necessary data to assist Management with account specific decisions
• Auditing account specific reports to ensure accurate billing and client specific information
• Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department


Qualifications:
• 2-3 years of relevant experience or college degree
• Proficient in Microsoft Office (Excel and Word a must)
• Strong organizational and analytical abilities
• Strong communication skills and work ethic
• Goal driven with problem solving skills
• Ability to work independently and as a team player


Per Pay Transparency Acts: The range for this position is $45,000 - $56,000 + bonus potential of $4,000

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:

  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Tuition Assistance
  • Time Off/Leave (PTO, Primary Caregiver/Parental Leave)

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors."