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Account Manager Director Jobs in Delaware (NOW HIRING)

Qnity

Lead Account Manager - Boise, ID

Newark, DE

... and management interface to build customer relationships in line with account plans. * Develop ... Able to work from home without distractions and accomplish objectives with little direct ...

Wolters Kluwer

Account & Relationship Manager

Wilmington, DE · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and direct sales within existing product lines. * Adheres to defined onboarding and training ... Account Management (general knowledge of customer's business, stakeholders, product portfolio)

Wolters Kluwer

Account & Relationship Manager

Dover, DE · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and direct sales within existing product lines. * Adheres to defined onboarding and training ... Account Management (general knowledge of customer's business, stakeholders, product portfolio)

Wolters Kluwer

Account & Relationship Manager

Dover, DE · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and direct sales within existing product lines. * Adheres to defined onboarding and training ... Account Management (general knowledge of customer's business, stakeholders, product portfolio)

Wolters Kluwer

Account & Relationship Manager

Dover, DE · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and direct sales within existing product lines. * Adheres to defined onboarding and training ... Account Management (general knowledge of customer's business, stakeholders, product portfolio)

Wolters Kluwer

Account & Relationship Manager

Wilmington, DE · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and direct sales within existing product lines. * Adheres to defined onboarding and training ... Account Management (general knowledge of customer's business, stakeholders, product portfolio)

Wolters Kluwer

Account & Relationship Manager

Wilmington, DE · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and direct sales within existing product lines. * Adheres to defined onboarding and training ... Account Management (general knowledge of customer's business, stakeholders, product portfolio)

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Account Manager Director information

What are the key skills and qualifications needed to thrive as an account manager director, and why are they important?

To thrive as an Account Manager Director, you need robust experience in client relationship management, sales strategy, and a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and sometimes industry-specific certifications are typically expected. Outstanding leadership, negotiation, and communication skills help you build strong client partnerships and effectively lead account teams. These skills are crucial for driving revenue growth, retaining key clients, and ensuring successful team and client outcomes.

What does an account manager director do?

An Account Manager Director oversees a team of account managers and is responsible for developing and maintaining strong client relationships at a strategic level. They ensure client satisfaction, manage large or key accounts, and coordinate with internal teams to deliver solutions that meet client needs. Additionally, they often play a significant role in driving business growth, negotiating contracts, and contributing to the overall account strategy of the organization.

What is the difference between Account Manager Director vs Account Executive?

AspectAccount Manager DirectorAccount Executive
CredentialsBachelor's degree, experience in account management, leadership skillsBachelor's degree, sales or marketing background often preferred
Work EnvironmentOversees teams, strategic planning, client relationship managementProspecting, client meetings, sales presentations
Employer & Industry UsageMarketing, advertising, B2B servicesSales-driven industries, tech, advertising

The Account Manager Director typically leads account management teams, focusing on strategic client relationships and long-term growth. In contrast, the Account Executive primarily handles sales activities, prospecting, and closing new business. While both roles require strong communication skills and industry knowledge, the Director role emphasizes leadership and strategy, whereas the Executive role centers on sales execution and client acquisition.

How does an account manager director typically balance strategic client relationships with internal team leadership responsibilities?

An Account Manager Director often serves as both the primary liaison for key clients and the leader of a team of account managers. Balancing these responsibilities involves setting clear priorities, delegating tasks effectively, and maintaining strong communication channels with both clients and internal stakeholders. Directors are expected to drive strategic growth for client accounts while mentoring their teams, ensuring high-quality service delivery, and aligning team goals with organizational objectives. This dual focus requires excellent time management and the ability to anticipate and address challenges proactively.

What are the most commonly searched types of Account Manager jobs in Delaware?

The most popular types of Account Manager jobs in Delaware are:

Account Manager Director jobs near you
Infographic showing various Account Manager Director job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Account Manager- Employee Benefits

Insurance Office of America

Newark, DE • On-site

Full-time

Medical, Retirement

Re-posted 25 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 306 rated insurance

Job description

Job Description:

Title:AccountManager-Employee Benefits

Work Mode:Remote (Eastern and Central Times Zones Only)| Location/Supporting:Longwood, FL| Experience:Level-Funded and Self-Funded Plans
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values.


Key Responsibilities:

  • Client Management:Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.

  • Client Service:Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests.

  • Team Leadership:Lead the account team with a strong work ethic, positive attitude, and willingness to assist others.

  • Daily Activities:Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions.

  • Business Growth:Identify and act on sales opportunities to grow IOA business.

  • New Business Setup:Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.

  • Renewal Process:Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings.

  • Client Relationships:Build and improve client relationships, seek feedback, and implement improvements.

  • Intermediary Role:Advocate for clients and carriers to ensure mutually beneficial outcomes.

  • Value-Added Solutions:Identify and implement value-added solutions for clients.

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.

  • Communication: Maintain transparent communication with Producers and team members.

  • Compliance: Ensure adherence to company policies and industry standards.

  • Champion IOA core values and demonstrate integrity and leadership.


Ideal CandidateQualifications:

  • 5+ years of industry experience

  • Required active licensing

  • Exceptional customer service and communication skills

  • Strong organizational, delegation, and decision-making skills

  • High accuracy in handling large work volumes

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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