Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Middletown, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Middletown, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction / Contractors)
Wilmington, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction / Contractors)
Wilmington, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Dover, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Dover, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Wilmington, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Wilmington, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction / Contractors)
Dover, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction / Contractors)
Dover, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Middletown, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Middletown, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Dover, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Manager - Commercial Insurance (Construction, Contractors)
Dover, DE · On-site
$65K - $80K/yr
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Analyst
$48K - $71K/yr
Essential Functions * Assist KeHE Account Manager in the development and execution of company sales ... Demonstrated ability to recognize and pursue business opportunities without being directed to ...
New
Account Analyst
$48K - $71K/yr
Essential Functions * Assist KeHE Account Manager in the development and execution of company sales ... Demonstrated ability to recognize and pursue business opportunities without being directed to ...
New
Account Analyst
Newark, DE · On-site
$48K - $71K/yr
Essential Functions * Assist KeHE Account Manager in the development and execution of company sales ... Demonstrated ability to recognize and pursue business opportunities without being directed to ...
New
Account Analyst
Newark, DE · On-site
$48K - $71K/yr
Essential Functions * Assist KeHE Account Manager in the development and execution of company sales ... Demonstrated ability to recognize and pursue business opportunities without being directed to ...
New
National Account Director
Wilmington, DE · On-site
National Account Directors are accountable to manage, influence and negotiate with all market access customers to achieve access and price aligned to MTP. Responsibilities: • Ability to engage the ...
National Account Director
Wilmington, DE · On-site
National Account Directors are accountable to manage, influence and negotiate with all market access customers to achieve access and price aligned to MTP. Responsibilities: • Ability to engage the ...
National Account Directors are accountable to manage, influence and negotiate with all market access customers to achieve access and price aligned to MTP. Responsibilities: Ability to engage the ...
National Account Directors are accountable to manage, influence and negotiate with all market access customers to achieve access and price aligned to MTP. Responsibilities: Ability to engage the ...
Overview Key Account Director, Oncology Key Account Management (KAM) Job Summary The Key Account Director (KAD) is accountable for building and cultivating strategic business relationships with high ...
Overview Key Account Director, Oncology Key Account Management (KAM) Job Summary The Key Account Director (KAD) is accountable for building and cultivating strategic business relationships with high ...
... and management interface to build customer relationships in line with account plans. * Develop ... Able to work from home without distractions and accomplish objectives with little direct ...
... and management interface to build customer relationships in line with account plans. * Develop ... Able to work from home without distractions and accomplish objectives with little direct ...
Account Manager Director information
What does an account manager director do?
An Account Manager Director oversees a team of account managers and is responsible for developing and maintaining strong client relationships at a strategic level. They ensure client satisfaction, manage large or key accounts, and coordinate with internal teams to deliver solutions that meet client needs. Additionally, they often play a significant role in driving business growth, negotiating contracts, and contributing to the overall account strategy of the organization.
How does an account manager director typically balance strategic client relationships with internal team leadership responsibilities?
An Account Manager Director often serves as both the primary liaison for key clients and the leader of a team of account managers. Balancing these responsibilities involves setting clear priorities, delegating tasks effectively, and maintaining strong communication channels with both clients and internal stakeholders. Directors are expected to drive strategic growth for client accounts while mentoring their teams, ensuring high-quality service delivery, and aligning team goals with organizational objectives. This dual focus requires excellent time management and the ability to anticipate and address challenges proactively.
What are the key skills and qualifications needed to thrive as an account manager director, and why are they important?
To thrive as an Account Manager Director, you need robust experience in client relationship management, sales strategy, and a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and sometimes industry-specific certifications are typically expected. Outstanding leadership, negotiation, and communication skills help you build strong client partnerships and effectively lead account teams. These skills are crucial for driving revenue growth, retaining key clients, and ensuring successful team and client outcomes.
What is the difference between Account Manager Director vs Account Executive?
| Aspect | Account Manager Director | Account Executive |
|---|---|---|
| Credentials | Bachelor's degree, experience in account management, leadership skills | Bachelor's degree, sales or marketing background often preferred |
| Work Environment | Oversees teams, strategic planning, client relationship management | Prospecting, client meetings, sales presentations |
| Employer & Industry Usage | Marketing, advertising, B2B services | Sales-driven industries, tech, advertising |
The Account Manager Director typically leads account management teams, focusing on strategic client relationships and long-term growth. In contrast, the Account Executive primarily handles sales activities, prospecting, and closing new business. While both roles require strong communication skills and industry knowledge, the Director role emphasizes leadership and strategy, whereas the Executive role centers on sales execution and client acquisition.
Is an account manager director a high position?
An account manager director is a senior leadership role responsible for overseeing client accounts and managing teams. It is considered a high-level position within sales, marketing, or client services departments, often requiring extensive experience and strategic skills.
What are the most commonly searched types of Account Manager jobs in Delaware?
The most popular types of Account Manager jobs in Delaware are:
Account Manager - Commercial Insurance (Construction, Contractors)
Bear, DE
$65K - $80K/yr
Full-time
Medical, Retirement
Re-posted 18 days ago
Insurance Office Of America rating
8.8
Based on 18 frontline employees who took The Breakroom Quiz
57th of 315 rated insurance
Job description
Job Description:
Title:Account Manager - Commercial Lines
Hybrid Preferred:1 day in the Binghamton, NY or Syracuse, NY office
OR Fully Remote: applicants residing in Eastern or Central Time Zones
Book Focus:Construction, Contractors, Habitational | Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence:Maintaintechnical competence and industryexpertise.
Team Leadership:Direct daily activities of the account management team.
Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management:Manage policy expirations and renewals.
Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable:Monitorreports andtake actionon delinquent accounts, collecting outstanding balances.
System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.
Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.
Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.
Policy Compliance:Stay updated on company policies and procedures.
Continuous Improvement:Seekand adopt best practices to improve individual and team performance.
Champion IOA Values:Demonstrateintegrity and leadership.
Ideal CandidateQualifications:
3-5 years of account management experience,or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service,communication,multitasking, and organizational skills
Proficiencyin MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect(Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Insurance Office Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988