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Account Manager Client Services Jobs in Indiana (NOW HIRING)

Kobie Marketing

Sr. Account Manager

Indianapolis, IN · On-site

Manage Client Services 90-day planning cadence and planning cycles in support of your client ... Provide account expertise and insight to guide cross-functional Kobie and client teams across ...

Securitas Services

Account Manager

Whitestown, IN · On-site

$25 - $28/hr

Account Manager Wage Range : $25.00-28.00/ hour Job Information: * Driver's License * CPR ... client service and problem resolution, service enhancement and expansion, new business development ...

Securitas Services

Account Manager

Greenfield, IN · On-site

$25 - $28/hr

Account Manager Wage Range: $25.00-28.00/ hour Required Experience: * Driver's License * CPR ... client service and problem resolution, service enhancement and expansion, new business development ...

Visit Indy

Account Manager

Indianapolis, IN · On-site

Account Manager 1 (Entry Level) POSITION PURPOSE The Account Manager is responsible for selling ... Execute exemplary client service to build strong relationships with the client by understanding ...

GardaWorld

Security Account Manager

Carmel, IN · On-site

$50K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Your dedication will ensure our security services consistently exceed client expectations. What ...

GardaWorld

Security Account Manager

Carmel, IN

$50K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Your dedication will ensure our security services consistently exceed client expectations. What ...

GardaWorld

Security Account Manager

Carmel, IN · On-site

$50K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Your dedication will ensure our security services consistently exceed client expectations. What ...

InComm Payments

Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience). * 1-3 years of experience in account management, customer success, client services, or a ...

Lucky415

Account Manager

Indianapolis, IN · On-site

We focus on client satisfaction and fairness within the brand ambassador community. We work with ... Extraordinary customer service skills * Excellent communication skills (written and verbal)

Lucky415

Account Manager

Indianapolis, IN · Remote

We focus on client satisfaction and fairness within the brand ambassador community. We work with ... Extraordinary customer service skills * Excellent communication skills (written and verbal)

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All JobsAccount Client Services JobsAccount Manager Client Services JobsAccount Manager Client Services Jobs in Indiana

Account Manager Client Services information

What is an account manager client services?

Account Manager Client Services professionals are responsible for managing relationships with clients on behalf of a company. They act as the main point of contact, ensuring clients' needs are met, resolving any issues, and coordinating with internal teams to deliver products or services. Their goal is to build long-term client partnerships, drive satisfaction, and often identify opportunities for upselling or cross-selling. They play a crucial role in maintaining client trust and fostering business growth.

What are the key skills and qualifications needed to thrive as an account manager client services?

To thrive as an Account Manager Client Services, you need strong client relationship management, sales acumen, and an understanding of your industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills help you excel in managing multiple client needs and expectations. These skills are crucial for building long-term client partnerships, ensuring client satisfaction, and driving business growth.

How does an account manager client services typically collaborate with cross-functional teams to meet client needs?

Account Managers in Client Services regularly work with teams such as sales, marketing, product development, and customer support to deliver tailored solutions for clients. This collaboration involves coordinating project timelines, communicating client feedback, and ensuring all departments are aligned on client objectives. Effective Account Managers act as liaisons, facilitating clear communication and problem-solving to address client concerns and drive satisfaction. Building strong internal relationships is key to efficiently resolving challenges and exceeding client expectations.

What is the difference between Account Manager Client Services vs Customer Success Manager?

AspectAccount Manager Client ServicesCustomer Success Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsOften requires a bachelor's degree; certifications like Customer Success Certification are common
Work EnvironmentClient-facing roles within sales or account management teams, often in B2B settingsProactive roles focused on client retention and satisfaction, usually in SaaS or tech industries
Employer & Industry UsageUsed across industries like tech, finance, and marketing; common in service-based companiesPrimarily in SaaS, software, and technology sectors emphasizing client retention

While both roles focus on client relationships, Account Manager Client Services typically manages ongoing accounts and upselling, whereas Customer Success Managers proactively ensure client satisfaction and retention. Understanding these distinctions helps in choosing the right career path or job search focus.

How much does an account manager client services get paid?

An account manager in client services typically earns a median annual salary ranging from $55,000 to $85,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and a proven track record of managing key client accounts.

What cities in Indiana are hiring for Account Manager Client Services jobs?

Cities in Indiana with the most Account Manager Client Services job openings:

Account Manager Client Services jobs near you
Infographic showing various Account Manager Client Services job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Client Service Manager - Transportation Insurance

Hylant

Fort Wayne, IN • On-site

Full-time

Posted 19 days ago

Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 315 rated insurance

Job description

The Opportunity:

Responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client retention while building long term relationships with our clients.The Client Service Manager will manage a book that is between $750,000-$1,000,000 in revenue.

In This Role You Will Execute On:

  • Serve as the lead service contact to clients for assigned book of business. This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs.
  • Manage client renewal process ensuring all necessary activities are completed and meet appropriate timing and quality standards.
  • In collaboration with sales staff, direct onboarding of new clients ensuring client files and agency management system information is thorough and accurate.
  • Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business.
  • Maintain and enhance relationships with clients, carrier partners, vendors, internal teams and other stakeholders to strengthen relationships with the Hylant team and promote long term partnerships.
  • Support business growth through account rounding efforts; assess business and human capital to identify risks or gaps in coverage; identify, design, communicate and implement cost effective Property and Casualty solutions to cover risk appropriately. This includes pre-qualifying, reviewing, identifying, and procuring coverages along with focus on gathering business intelligence and managing risk assessment.
  • Lead Client Engagement Strategy (CES) for assigned clients providing oversight and driving client engagement at a "best practice" level.
  • Serve as a back-up at all support levels as needed.
  • Maintain and grow insurance knowledge through education opportunities and pursuit of designation(s) as appropriate.
  • Perform other duties and special projects as assigned.

In This Role You Will Need:

  • Bachelor's degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.
  • Prior experience managing transportation accounts is highly preferred.
  • Three (3) or more years of insurance client service experience.
  • Active Property & Casualty License
  • Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
  • CIC or CRM Designation encouraged
  • Excellent attention to detail, oral and written communication skills
  • Ability to work well in a team environment.



Why Hylant?


Since 1935, Hylant has been a familyowned insurance brokerage built on relationships, trust, and a peoplefirst mindset. We believe great work is rooted in understanding people - our clients, our communities, and each other - and delivering thoughtful solutions that rise above the expected.

Anything But Typical. Everything for You. isn't just a message; it's how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you're more than an employee, you're part of a team that treats one another like family and works together to make a meaningful impact.

What Hylant employees say

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