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Account Manager Client Services Jobs in Indiana (NOW HIRING)

Windward Recruiting

Client Services Associate

Indianapolis, IN · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking an experienced Client Service Associate who wants to deliver a white-glove client ... managers, and other third parties to facilitate account openings, transfers, and ongoing ...

Right at Home

Client Services Manager Homecare

Merrillville, IN · On-site

$43K - $50K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Vision insurance Client Services Manager - Caregiver Experience and Recruiting At Right at Home, Client Services is where clients and caregivers come together. We are looking for a Client Services ...

Visit Indy

Account Manager

Indianapolis, IN · On-site

Account Manager ID: 1152 Department: Sales Job Status: Full-Time Location: Indianapolis, IN ... Execute exemplary client service to build strong relationships with the client by understanding ...

Code Red Safety

Account Manager

Valparaiso, IN · On-site

Ensure timely and accurate delivery of services and solutions based on client needs. * Proactively ... Experience working with cross-functional teams and managing multiple client accounts simultaneously.

Medium

$100 - $150/hr

About the team and what we'll build together Kobie's Client Services team operates at the ... Proven ability to lead strategic accounts and manage senior client relationships. * Strong ...

Mariani Enterprises LLC

Landscape Account Manager

Indianapolis, IN · On-site

$54K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Overview The Account Manager ("Client Representative") is responsible for delivering exceptional service to a portfolio of property care clients, along with developing new business. This role ...

InComm Payments

Consistently manage client expectations, ensure delivery of the highest quality service, and ... Account audits to compare InComm card sales to complete card portfolio offered * Tracking of card ...

Mariani Enterprises LLC

Landscape Account Manager

Indianapolis, IN · On-site

$54K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Overview The Account Manager ("Client Representative") is responsible for delivering exceptional service to a portfolio of property care clients, along with developing new business. This role ...

Kobie Marketing

Sr. Account Manager

Indianapolis, IN · Remote

Manage Client Services 90-day planning cadence and planning cycles in support of your client ... Provide account expertise and insight to guide cross-functional Kobie and client teams across ...

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All JobsAccount Client Services JobsAccount Manager Client Services JobsAccount Manager Client Services Jobs in Indiana

Account Manager Client Services information

What is the difference between Account Manager Client Services vs Customer Success Manager?

AspectAccount Manager Client ServicesCustomer Success Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsOften requires a bachelor's degree; certifications like Customer Success Certification are common
Work EnvironmentClient-facing roles within sales or account management teams, often in B2B settingsProactive roles focused on client retention and satisfaction, usually in SaaS or tech industries
Employer & Industry UsageUsed across industries like tech, finance, and marketing; common in service-based companiesPrimarily in SaaS, software, and technology sectors emphasizing client retention

While both roles focus on client relationships, Account Manager Client Services typically manages ongoing accounts and upselling, whereas Customer Success Managers proactively ensure client satisfaction and retention. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an account manager client services?

To thrive as an Account Manager Client Services, you need strong client relationship management, sales acumen, and an understanding of your industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills help you excel in managing multiple client needs and expectations. These skills are crucial for building long-term client partnerships, ensuring client satisfaction, and driving business growth.

How much does an account manager client services get paid?

An account manager in client services typically earns a median annual salary ranging from $50,000 to $80,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and a proven track record of managing key client accounts.

What does a client services account manager do?

A client services account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and addressing any issues that arise. They coordinate with internal teams to deliver products or services, manage account performance, and often use customer relationship management (CRM) tools to track interactions and progress.

What is an account manager client services?

Account Manager Client Services professionals are responsible for managing relationships with clients on behalf of a company. They act as the main point of contact, ensuring clients' needs are met, resolving any issues, and coordinating with internal teams to deliver products or services. Their goal is to build long-term client partnerships, drive satisfaction, and often identify opportunities for upselling or cross-selling. They play a crucial role in maintaining client trust and fostering business growth.

How does an account manager client services typically collaborate with cross-functional teams to meet client needs?

Account Managers in Client Services regularly work with teams such as sales, marketing, product development, and customer support to deliver tailored solutions for clients. This collaboration involves coordinating project timelines, communicating client feedback, and ensuring all departments are aligned on client objectives. Effective Account Managers act as liaisons, facilitating clear communication and problem-solving to address client concerns and drive satisfaction. Building strong internal relationships is key to efficiently resolving challenges and exceeding client expectations.
What are popular job titles related to Account Manager Client Services jobs in Indiana? For Account Manager Client Services jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Account Manager Client Services jobs in Indiana look for? The top searched job categories for Account Manager Client Services jobs in Indiana are:
What cities in Indiana are hiring for Account Manager Client Services jobs? Cities in Indiana with the most Account Manager Client Services job openings:
Account Manager Client Services jobs near you
Infographic showing various Account Manager Client Services job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Account Manager, Employee Benefits

Gregory and Appel Insurance

Indianapolis, IN • On-site

Full-time

Medical, Life

Re-posted 8 days ago

Job description

We are seeking a highly organized, proactive, and client-focused Employee Benefits Account Manager. This role serves as the primary owner of service execution, renewal timelines, implementations, and day-to-day client support.
Working in partnership with Account Executives, the Account Manager ensures all client deliverables are completed accurately, efficiently, and on schedule. The ideal candidate thrives in a fast-paced environment, excels at managing multiple priorities, and takes ownership of creating an exceptional client experience.
Requirements
Essential Responsibilities
Client Service & Relationship Management
  • Serve as the primary day-to-day contact for assigned clients. • Build and maintain strong relationships with client contacts, carrier representatives, and vendor partners.
  • Respond to client inquiries regarding eligibility, billing, claims, plan administration, and other service-related matters.
  • Proactively communicate timelines, deliverables, and next steps to ensure clients remain informed and confident throughout the year.
  • Manage client expectations while delivering a consistent, high-quality service experience.

Renewal Management & Execution
  • Own the renewal process from initiation through implementation.
  • Establish and manage renewal timelines to ensure all deliverables are completed on schedule.
  • Lead renewal execution, carrier marketing efforts, implementation activities, and ongoing service delivery.
  • Prepare renewal analyses, benchmarking reports, presentations, and supporting materials.
  • Partner with Account Executives to execute renewal strategies and recommendations.
  • Document decisions, activities, and renewal progress within agency systems.
  • Attend and participate in client meetings (travel may be required).
  • Present at open enrollment education meetings (travel may be required).

Implementation & Project Management
  • Coordinate implementation activities for new and renewing clients.
  • Manage carrier paperwork, enrollment materials, and implementation timelines.
  • Partner with internal resources and carrier representatives to ensure successful onboarding and transitions.
  • Monitor project milestones and proactively address risks that could impact deadlines or client satisfaction.

Compliance & Industry Knowledge
  • Maintain working knowledge of employee benefits regulations, including ACA, COBRA, ERISA, HIPAA, Section 125, and other applicable requirements. • Apply compliance knowledge during renewals, implementations, and plan changes. • Identify situations that may require additional compliance review and engage appropriate internal or external resources. • Stay informed regarding carrier updates, industry trends, and market developments that may impact clients.

Operational Excellence
  • Maintain accurate client records, documentation, and activity tracking within agency management systems. • Follow established workflows, service standards, and departmental processes. • Ensure accuracy and completeness of proposals, contracts, applications, and other client deliverables. • Identify opportunities to improve efficiency, consistency, and the overall client experience.

Qualifications
Education & Experience
  • Bachelor's degree preferred.
  • 3+ years of employee benefits insurance experience.
  • Indiana Life & Health Insurance License required.
  • Experience supporting fully insured, level-funded, and self-funded benefit programs preferred.

Skills & Attributes
  • Strong knowledge of employee benefits products and funding arrangements.
  • Excellent organizational and project management skills.
  • Ability to manage multiple priorities and competing deadlines.
  • Strong communication and relationship-building abilities.
  • Demonstrated problem-solving skills and attention to detail. • Proficiency with Microsoft Office Suite and agency management systems.
  • Accountable mindset with a proactive approach to client service and continuous improvement.

What Sets This Role Apart
The Account Manager serves as the operational leader of the client's experience. This role owns execution, drives timelines, manages carrier relationships, and ensures every aspect of the renewal and service process is delivered with professionalism, accuracy, and consistency. Successful Account Managers combine technical expertise, strong communication skills, and a commitment to delivering exceptional client outcomes.

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