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Account Manager Client Services Jobs in Indiana (NOW HIRING)

Client Services Reports To: Manager, Client Services Location: Indianapolis, IN Job Summary The ... Minimum one year's experience in insurance benefits; experience in account management or a client ...

Client Services Reports To: Manager, Client Services Location: Indianapolis, IN Job Summary The ... Minimum one year's experience in insurance benefits; experience in account management or a client ...

Client Success Manager

Indianapolis, IN ยท On-site

$65 - $90/hr

Client Services Reports To: Manager, Client Services Location: Indianapolis, IN Job Summary The ... Minimum one year's experience in insurance benefits; experience in account management or a client ...

Personal Lines Account Manager

Tipton, IN ยท On-site

$50 - $75/hr

Key Responsibilities Account Management & Client Service * Independently manage and service a personal lines book of business * Respond to client inquiries regarding policy changes, billing, coverage ...

Personal Lines Account Manager

Tipton, IN ยท On-site

$42K - $58K/yr

Key Responsibilities Account Management & Client Service * Independently manage and service a personal lines book of business * Respond to client inquiries regarding policy changes, billing, coverage ...

Personal Lines Account Manager

Tipton, IN ยท On-site

$42K - $58K/yr

Key Responsibilities Account Management & Client Service * Independently manage and service a personal lines book of business * Respond to client inquiries regarding policy changes, billing, coverage ...

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Account Manager Client Services information

What is an account manager client services?

Account Manager Client Services professionals are responsible for managing relationships with clients on behalf of a company. They act as the main point of contact, ensuring clients' needs are met, resolving any issues, and coordinating with internal teams to deliver products or services. Their goal is to build long-term client partnerships, drive satisfaction, and often identify opportunities for upselling or cross-selling. They play a crucial role in maintaining client trust and fostering business growth.

What are the key skills and qualifications needed to thrive as an account manager client services?

To thrive as an Account Manager Client Services, you need strong client relationship management, sales acumen, and an understanding of your industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills help you excel in managing multiple client needs and expectations. These skills are crucial for building long-term client partnerships, ensuring client satisfaction, and driving business growth.

How does an account manager client services typically collaborate with cross-functional teams to meet client needs?

Account Managers in Client Services regularly work with teams such as sales, marketing, product development, and customer support to deliver tailored solutions for clients. This collaboration involves coordinating project timelines, communicating client feedback, and ensuring all departments are aligned on client objectives. Effective Account Managers act as liaisons, facilitating clear communication and problem-solving to address client concerns and drive satisfaction. Building strong internal relationships is key to efficiently resolving challenges and exceeding client expectations.

What is the difference between Account Manager Client Services vs Customer Success Manager?

AspectAccount Manager Client ServicesCustomer Success Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsOften requires a bachelor's degree; certifications like Customer Success Certification are common
Work EnvironmentClient-facing roles within sales or account management teams, often in B2B settingsProactive roles focused on client retention and satisfaction, usually in SaaS or tech industries
Employer & Industry UsageUsed across industries like tech, finance, and marketing; common in service-based companiesPrimarily in SaaS, software, and technology sectors emphasizing client retention

While both roles focus on client relationships, Account Manager Client Services typically manages ongoing accounts and upselling, whereas Customer Success Managers proactively ensure client satisfaction and retention. Understanding these distinctions helps in choosing the right career path or job search focus.

How much does an account manager client services get paid?

An account manager in client services typically earns a median annual salary ranging from $55,000 to $85,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and a proven track record of managing key client accounts.

What cities in Indiana are hiring for Account Manager Client Services jobs?

Cities in Indiana with the most Account Manager Client Services job openings:

Infographic showing various Account Manager Client Services job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Commercial Lines Account Manager | Client Service Manager

APR

Indianapolis, IN โ€ข On-site

$80K - $95K/yr

Full-time

Re-posted 20 days ago


Job description

Job Title:  Commercial Lines Account Executive | Client Service Manager
Salary:  $80,000 - $95,000 plus comprehensive health benefits
Location:  Carmel, IN USA
 
Job Summary: As a Commercial Lines Account Executive or Client Relationship Manager in our dynamic insurance team, you'll act as a primary agent for Producer assigned accounts. This role involves both servicing and solicitation activities. You'll manage a mid-market book of business and lead a dedicated service team, ensuring high-quality client management and business growth.
 
Key Responsibilities:
  • Independently manage client services and maintain relationships with minimal oversight from Producers.
  • Direct a service team to manage a mid-market book of business effectively.
  • Participating in interviews and responding to RFPs.
  • Analyze and present renewal options to clients, selling renewal business and additional coverage lines.
  • Promote various services offered by our agency through tailored Producer Service Proposals.
  • Provide expert analysis and recommendations on clients' existing coverage plans.
  • Select carriers for solicitation, negotiating beneficial terms and premiums.
  • Address and resolve client inquiries, including benefits and claims issues.
  • Review and ensure the accuracy of client coverage contracts and amendments.
  • Manage and negotiate contracts with third-party vendors on behalf of clients.
  • Oversee and support a dedicated service team.
Qualifications:
  • Bachelor’s degree or an equivalent combination of education and experience.
  • 5-7 years of relevant work experience in the insurance field.
  • Designations are a plus CIC, CISR, CSRM, AAI
 
Skills:
  • Exceptional verbal and written communication abilities.
  • Strong problem-solving and time management skills.
  • Teamwork-oriented mindset.
  • Proficient in planning, organization, and prioritization.
  • Well-versed in Microsoft Office Suite, AMS360 or Applied TAM/EPIC.
 
 
Salary Context: The national average salary for similar roles ranges from $75,000 to $95,000 , excluding bonuses or benefits. The offered base pay will be determined based on experience, skills, certifications, education, and in consideration of internal equity and market data.