Customer Success Managers and Account Managers. Customer Success Managers focus on driving product adoption and client outcomes, while Account Managers own and manage commercial relationships and ...
Customer Success Managers and Account Managers. Customer Success Managers focus on driving product adoption and client outcomes, while Account Managers own and manage commercial relationships and ...
You will lead a team of Enterprise Account Managers, partner cross-functionally with Sales, Customer Success, Product, and Finance, and play a critical role in shaping our post-sale strategy and ...
You will lead a team of Enterprise Account Managers, partner cross-functionally with Sales, Customer Success, Product, and Finance, and play a critical role in shaping our post-sale strategy and ...
Head of Global Account Management
New York, NY · On-site +1
Description Head of Global Account Management ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application ...
Head of Global Account Management
New York, NY · On-site +1
Description Head of Global Account Management ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application ...
... Account Management - Mid-Market , you will recruit, lead, develop, coach, scale, and motivate a team of high-performing, Mid-Market Account Managers. The mission of Account Managers at Navan is to ...
... Account Management - Mid-Market , you will recruit, lead, develop, coach, scale, and motivate a team of high-performing, Mid-Market Account Managers. The mission of Account Managers at Navan is to ...
Head of Global Account Management ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures.
Quick apply
Head of Global Account Management ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures.
Senior Director, Account Management
New York, NY · On-site
$225K - $335K/yr
Represent the Account Management practice within the SDF. This includes designing, implementing, and optimizing management processes and supporting assets to ensure operational excellence.
Senior Director, Account Management
New York, NY · On-site
$225K - $335K/yr
Represent the Account Management practice within the SDF. This includes designing, implementing, and optimizing management processes and supporting assets to ensure operational excellence.
Senior Director, Account Management
New York, NY · On-site
$225K - $335K/yr
Represent the Account Management practice within the SDF. This includes designing, implementing, and optimizing management processes and supporting assets to ensure operational excellence.
Senior Director, Account Management
New York, NY · On-site
$225K - $335K/yr
Represent the Account Management practice within the SDF. This includes designing, implementing, and optimizing management processes and supporting assets to ensure operational excellence.
Manager, Mid-Market Account Management
New York, NY · On-site
$180K - $240K/yr
... Account Management - Mid-Market , you will recruit, lead, develop, coach, scale, and motivate a team of high-performing, Mid-Market Account Managers. The mission of Account Managers at Navan is to ...
Manager, Mid-Market Account Management
New York, NY · On-site
$180K - $240K/yr
... Account Management - Mid-Market , you will recruit, lead, develop, coach, scale, and motivate a team of high-performing, Mid-Market Account Managers. The mission of Account Managers at Navan is to ...
Manager, Account Management, Mid-Market
New York, NY · On-site
$130K - $195K/yr
Design and refine mid-market account management playbooks covering the full customer lifecycle from onboarding handoff through renewal and expansion * Run regular pipeline reviews, deal inspections ...
Manager, Account Management, Mid-Market
New York, NY · On-site
$130K - $195K/yr
Design and refine mid-market account management playbooks covering the full customer lifecycle from onboarding handoff through renewal and expansion * Run regular pipeline reviews, deal inspections ...
The Agency Account Management team embraces emerging tools and evolving processes to operate with a high degree of ambiguity, requiring someone who thrives in building from the ground up and leading ...
The Agency Account Management team embraces emerging tools and evolving processes to operate with a high degree of ambiguity, requiring someone who thrives in building from the ground up and leading ...
The Agency Account Management team embraces emerging tools and evolving processes to operate with a high degree of ambiguity, requiring someone who thrives in building from the ground up and leading ...
The Agency Account Management team embraces emerging tools and evolving processes to operate with a high degree of ambiguity, requiring someone who thrives in building from the ground up and leading ...
WHAT YOU'LL DO The Inventory Account Management Manager is the primary liaison between supply partners and Viant DSP client teams. You will serve as a crucial bridge between Viant and key media ...
WHAT YOU'LL DO The Inventory Account Management Manager is the primary liaison between supply partners and Viant DSP client teams. You will serve as a crucial bridge between Viant and key media ...
We're looking for a Lead Account Manager to join Snap Inc! You will be responsible for servicing senior relationships with high-growth customers alongside your Client Partner and, where possible ...
We're looking for a Lead Account Manager to join Snap Inc! You will be responsible for servicing senior relationships with high-growth customers alongside your Client Partner and, where possible ...
WHAT YOU'LL DO The Inventory Account Management Manager is the primary liaison between supply partners and Viant DSP client teams. You will serve as a crucial bridge between Viant and key media ...
WHAT YOU'LL DO The Inventory Account Management Manager is the primary liaison between supply partners and Viant DSP client teams. You will serve as a crucial bridge between Viant and key media ...
The Agency Account Management team embraces emerging tools and evolving processes to operate with a high degree of ambiguity, requiring someone who thrives in building from the ground up and leading ...
The Agency Account Management team embraces emerging tools and evolving processes to operate with a high degree of ambiguity, requiring someone who thrives in building from the ground up and leading ...
AVP, Technical Account Management
Fort Lee, NJ · Hybrid
$150K - $180K/yr
What We're Looking For Cross River Bank is seeking a customer-focused Technical Account Manager (TAM) with deep payments expertise to serve as a strategic advisor and primary technical point of ...
AVP, Technical Account Management
Fort Lee, NJ · Hybrid
$150K - $180K/yr
What We're Looking For Cross River Bank is seeking a customer-focused Technical Account Manager (TAM) with deep payments expertise to serve as a strategic advisor and primary technical point of ...
AVP, Technical Account Management
Fort Lee, NJ · On-site
$150K - $180K/yr
Technical Account Management & Partner Engagement * Serve as the primary technical advisor for assigned accounts, building strong, trusted relationships with key stakeholders * Conduct regular ...
AVP, Technical Account Management
Fort Lee, NJ · On-site
$150K - $180K/yr
Technical Account Management & Partner Engagement * Serve as the primary technical advisor for assigned accounts, building strong, trusted relationships with key stakeholders * Conduct regular ...
Associate Director, Account Management
New York, NY · Hybrid
$118K - $143K/yr
Be Part of What's Next The Associate Director of Account Management plays a critical leadership role at the center of Hearst's client partnerships-guiding high-impact campaigns from idea to execution ...
Associate Director, Account Management
New York, NY · Hybrid
$118K - $143K/yr
Be Part of What's Next The Associate Director of Account Management plays a critical leadership role at the center of Hearst's client partnerships-guiding high-impact campaigns from idea to execution ...
Bachelors Degree * 3+ years of experience working in an account management function or similar role. * Strong analytical ability. * Demonstrated ability to think strategically but tactically as well.
Bachelors Degree * 3+ years of experience working in an account management function or similar role. * Strong analytical ability. * Demonstrated ability to think strategically but tactically as well.
You will also help build the analytics, reporting, and tooling that scales sponsor account management as the network grows. Responsibilities * Own end-to-end client relationships across multiple ...
You will also help build the analytics, reporting, and tooling that scales sponsor account management as the network grows. Responsibilities * Own end-to-end client relationships across multiple ...
Account Management information
See Rutherford, NJ salary details
$30.1K - $37.2K
5% of jobs
$37.2K - $44.3K
11% of jobs
$48.6K is the 25th percentile. Wages below this are outliers.
$44.3K - $51.3K
15% of jobs
$51.3K - $58.4K
14% of jobs
The median wage is $61.2K / yr.
$58.4K - $65.5K
14% of jobs
$65.5K - $72.6K
12% of jobs
$76.6K is the 75th percentile. Wages above this are outliers.
$72.6K - $79.7K
9% of jobs
$79.7K - $86.8K
7% of jobs
$86.8K - $93.9K
6% of jobs
$93.9K - $101K
4% of jobs
$101K - $108.1K
3% of jobs
$30.1K
$67.1K
$108.1K
How much do account management jobs pay per year?
What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?
How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?
What is account management?
What is the difference between Account Management vs Customer Service Representative?
| Aspect | Account Management | Customer Service Representative |
|---|---|---|
| Primary Role | Build and maintain long-term client relationships, upsell, and ensure client satisfaction | Assist customers with inquiries, resolve issues, and provide product or service information |
| Required Skills | Communication, relationship management, sales knowledge | Communication, problem-solving, product knowledge |
| Work Environment | Office-based, client meetings, account reviews | Call centers, retail, online support channels |
| Industry Usage | Common in B2B and B2C sectors, especially in SaaS, finance, and tech | Widespread across retail, telecom, hospitality, and service industries |
While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

Job description
The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About the Team:
Our Customer Success team is made up of two distinct roles: Customer Success Managers and Account Managers. Customer Success Managers focus on driving product adoption and client outcomes, while Account Managers own and manage commercial relationships and identify growth opportunities. These teams partner to support a wide range of client personas from Fortune 5000 companies.
We act as consultative partners, helping clients solve challenges using our product and ensuring they have the data needed to make informed decisions. Our goal is to retain customers, maximize product usage, and grow relationships over time.
About the Role:
The Director of Account Management will lead a team of 8-10 Account Managers, playing a critical role in driving renewals and expanding customer relationships. This leader will guide the team to exceed retention targets, uncover growth opportunities, and partner closely with Customer Success to deliver long-term client value. We're looking for a data-driven leader with strong management experience who is eager to scale the Account Management function and drive AlphaSense's continued success.
Who You Are:
- Proven Leader: You've successfully managed teams and are passionate about developing your people.
- Systems-Oriented: You're a strategic thinker who excels at creating efficient, scalable processes.
- Customer-Centric: You measure success by the success of your customers and inspire your team to do the same.
- Coaching & Feedback Enthusiast: You're dedicated to adding value to your team through regular coaching and feedback.
- Ambitious & Curious: You approach challenges with curiosity and integrity, always striving to learn and grow.
- Experienced Relationship Builder: You're comfortable building relationships with senior clients and handling escalations, always valuing open, real conversations.
- Servant Leader: You view leadership as a privilege and are deeply committed to helping others succeed.
- Effective Communicator: You can break down complex data into actionable insights and communicate them clearly.
What You'll Do:
- Lead a team of Account Managers, helping them achieve and surpass renewal targets and uncover growth opportunities, working closely with Account Executives to close deals.
- Drive customer outcomes by improving renewal rates, reducing churn, and expanding revenue through deeper client relationships and product adoption.
- Manage revenue growth and forecasting, talent development, and shaping the customer narrative with data.
- Coach and mentor your team on call coaching, best practices, and accountability.
- Provide visibility into your team's performance to leadership.
- Recruit top talent to build your growing team.
- Collaborate with sales to drive successful growth outcomes.
Role Requirements:
- 10+ years of experience in sales, account management, or client success, with at least 5 years in people management
- Have experience working seven-figure deals, strategic account servicing and renewal negotiations
- Strong aptitude for learning, particularly in a technical SaaS environment
- Experience operationalizing the customer journey
- Confident, consultative, and client-facing professional with a proactive personality
- Ability to thrive in a dynamic, entrepreneurial environment
- Strong rapport-building skills and a positive, energetic attitude
- Excellent oral, written, and presentation skills
- Great time management skills, even under pressure
- Willingness to travel as needed
For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.
You may also be offered a performance-based bonus, equity, and a generous benefits program.
Base Compensation Range
$152,000-$190,000 USD
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you're unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
About AlphaSense
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
NY, US
Year founded
2011