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Account Management Jobs in Highlands Ranch, CO (NOW HIRING)

Director, Account Management The Organization We help society's foundational healthcare institutions to achieve their full potential in service to others. We are our clients' trusted partners in ever ...

Manager, Account Management

Denver, CO · On-site

$95K - $130K/yr

... Account Management team, including our Strategic Account Managers who own our largest multi-park groups and top-tier individual properties. The team helps campgrounds get optimal value out of ...

Account Management/Sales

Denver, CO · On-site

$50K - $70K/yr

Account Management / Sales Location: Denver, CO Position Type: Full Time About the Role We are seeking a passionate and dedicated individual for a full-time Account Management/Sales position focused ...

Coordinator, Account Management

Westminster, CO · On-site +1

$20 - $26/hr

The Coordinator, Account Management plays a critical role in delivering a seamless client experience by supporting campaign execution, coordinating cross-functional workflows, and ensuring accuracy ...

Senior Specialist, Account Management

Englewood, CO · Hybrid

$18.75 - $25.75/hr

Senior Specialist, Account Management The Organization We help society's foundational healthcare institutions to achieve their full potential in service to others. We are our clients' trusted ...

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also ...

The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with ...

Account Manager

Denver, CO · On-site

$55K - $180K/yr

It is a consultative account-management position for someone who understands how to listen to customers, identify needs, develop practical solutions, coordinate with internal teams, and follow ...

Establish and implement the Account Management department roadmap * Client onboarding, support, adoption, advocacy, retention, renewals, and up-sells * Foster collaboration within the team and across ...

Professional experience in the software industry in sales, account management or technical roles is highly valued but not required for this role Travel Requirements * Typical travel for this position ...

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Account Management information

See Highlands Ranch, CO salary details

$31K

$69.1K

$111.3K

How much do account management jobs pay per year?

As of Aug 7, 2026, the average yearly pay for account management in Highlands Ranch, CO is $69,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $82,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an account manager?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an account manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

Do account managers get paid well?

Account managers typically earn competitive salaries that vary based on experience, industry, and location. In general, they receive base pay plus performance bonuses, with higher earnings often linked to client retention and sales targets.
What job categories do people searching Account Management jobs in Highlands Ranch, CO look for? The top searched job categories for Account Management jobs in Highlands Ranch, CO are:
What cities near Highlands Ranch, CO are hiring for Account Management jobs? Cities near Highlands Ranch, CO with the most Account Management job openings:
Infographic showing various Account Management job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $69,081 per year, or $33.2 per hour.

Manager, Account Management

Pharmacy Alternatives

Denver, CO • Remote

$95K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Our Company

Pharmacy Alternatives

Overview

Under the general direction of the Director, Account Management, Account Manager delivers on the company's value proposition to its Individuals with Developmental Disabilities (IDD) clients. Cultivates and maintains on-going strategic client relationships and partnerships within the organization to achieve the revenue, growth, and retention goals of PharMerica/Pharmacy Alternatives.  Ensures retention of assigned book of business and drives resident adoption.

The Manager, Account Management leads a group of Account Managers responsible for retaining and growing a portfolio of clients in a service-based business.  This role combines people leadership, client oversight, and crossfunctional collaboration to ensure consistently excellent client experience and strong financial performance.

The ideal candidate will have 5+ years of experience in account management, customer success, or client services within a B2B or professional services environment, preferrably healthcare, and have experience leading or supervising account managers or client-facing teams

Remote Opportunity. May reside anywhere within the Western USA

Schedule: Monday-Fridat, hours per business needs

Travel: 50%

We offer:

Competitive pay

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

Annual Incentive Bonus

Responsibilities
  • Leads, coaches, and develops a team of Account Managers, including goal setting, performance reviews, and ongoing feedback and training
  • Allocates books of business, balance workloads, and ensure appropriate coverage and succession plans for all key accounts
  • Establishes and tracks KPIs for retention, revenue growth, client satisfaction, and account health, and take action on trends and gaps
  • Serves as an escalation point for complex client issues, major service failures, or highstakes negotiations, ensuring timely and satisfactory resolution
  • Oversees the quality and consistency of account planning, QBRs, and renewal/expansion strategies executed by the team
  • Partners with Sales, Operations, and Product/Service Delivery to align on client objectives, implementation standards, and ongoing improvement opportunities
  • Drives adoption and effective use of CRM and account management tools, ensuring accurate data, pipeline visibility, and reporting
  • Contributes to pricing, contract terms, and renewal strategies for key accounts in collaboration with leadership and Sales
  • May be assigned responsibility for managing and growing designated national accounts, serving as the primary point of contact and strategic lead for multi-location or enterprise-level clients
  • Supports hiring, onboarding, and rampup of new Account Managers to meet growth and capacity needs
  • Champions a clientcentric culture focused on proactive communication, value realization, and continuous improvement of service delivery
Qualifications
  • Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent experience, preferred
  • 5+ years of experience in account management, customer success, or client services within a B2B or professional services environment
  • Experience leading or supervising account managers or client-facing teams, preferred
  • Demonstrated success driving client retention, expansion, and satisfaction against measurable targets
  • Proficiency with CRM platforms and basic reporting/analytics tools
  • Strong people leadership skills, including coaching, performance management, and developing talent
  • Exceptional communication and executivelevel presentation skills, with the ability to influence both clients and internal stakeholders
  • Strategic and analytical mindset, able to interpret account and portfolio data and translate it into actionable plans
  • High degree of ownership and bias for action in resolving client issues and removing obstacles for the team
  • Ability to thrive in a fastpaced, serviceoriented environment with competing priorities
About our Line of BusinessPharmacy Alternatives, an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives. For more information, please visit www.pharmacyalternatives.com. Follow us on Facebook and LinkedIn.Salary RangeUSD $95,000.00 - $110,000.00 / YearEmployment Type: FULL_TIME