Account Development Manager Jobs in Ottawa, ON (NOW HIRING)

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank.

Home Trust: Home Trust Company has developed a track record of success as Canada's leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people.

Join Home Trust as a Business Development Manager, and be part of our talented and growing team!

About the role:

The Business Development Manager works within their assigned territory to generate new business with mortgage brokers, cultivate and strengthen existing relationships and provide exceptional and on-going support to prospective and existing clients to secure long-term success of our business. This position plays an integral role in supporting the Director of Sales in securing key broker relationships and actively coaching other team members.

In addition:

• Market HTC's wide range of financial products to generate new sales.

• Prospect assigned territory for new business; Participate in developing new sales strategies to increase market share within assigned territory.

• Recognize any cross/ up sell opportunities.

• Remain current on all related HTC services and offerings, latest market trends, and participate in industry events to secure competitive advantage.

• Identify, develop, and maintain solid relationships and a strong presence with brokers and their referrals.

• Analyze business opportunities and create plans to maintain continuity, growth, and attainment of sales objectives.

• Work effectively with all internal and external business partners to achieve required organizational & regional/territory goals and achieve excellence.

• Conduct routine visits to identify, develop and maintain solid relationships and a strong presence with brokers and their referrals.

• Collaborate with the Underwriting teams to ensure their feedback is incorporated into the sales process and any issues addressed immediately.

• Maintain & evaluate consistent objective and sound risk assessment in a high volume, quality, and service-oriented environment. Provide the highest level of service and support to external brokers' inquiries and funding team.

• Maintain a best-in-class relationship with sales, brokers, and brokerage houses.

• Respond to mortgage broker account inquiries and follow up internally with various departments resolving any issues and complaints in a timely manner.

• When called upon, investigate, and respond to broker inquiries in a timely manner.

• Provide mentorship to an assigned BDM to help support and grow that employee's portfolio - which may roll-up to the RSM role.

• Liaise with marketing and recommend opportunities to achieve objectives through monitoring the effectiveness of the current and promotional programs.

What we're looking for:

• Authorized to work in Canada

• University degree in business, economics, or related discipline

• Additional relevant accreditation(s), certification(s) are assets

• Min 3-5 years in mortgage sales

• Strong understanding of mortgage lending

• Strong organizational, time-management and analytical skills

• Excellent interpersonal relationship building and listening skills

• Motivates and engages others through fostering a collaborative team environment

• Excellent written / verbal communication and professional maturity

What you'll love about working here:

• Award-Winning Culture: We're proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025 by Canada's Top 100 Employers.

• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.

• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.

• Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.

• Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.

• Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.

• Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.

• On-Site Fitness: Gym access at our London and Montreal offices.

• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.

• Family Support: Parental leave top-up program to help you during life's big moments.

• Community Impact: One paid volunteer day to give back to causes that matter to you.

• For more information on who we are as an employer click here.

What you can expect - pay & process:

• Expected base salary range is $80,000 - $90,000 per year, plus the opportunity to earn an annual incentive bonus tied to performance.

• This posting is for an existing vacancy within our organization.

• Artificial intelligence may be used in parts of the recruitment process.

• All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

If what you read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

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