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Account Development Associate information

What are the key skills and qualifications needed to thrive as an account development associate, and why are they important?

To thrive as an Account Development Associate, you need strong communication, lead generation, and sales prospecting skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce and proficiency in using sales automation and lead-tracking tools are essential. Outstanding interpersonal skills, resilience, and a proactive attitude help you build relationships and overcome objections. These skills and qualities are crucial for consistently generating qualified leads and contributing to the success of the sales team.

What is an account development associate?

An Account Development Associate is a sales professional responsible for identifying and qualifying potential business opportunities and leads for their company. They typically work closely with the sales and marketing teams to research prospects, initiate contact, and nurture relationships to create qualified sales opportunities. Their goal is to help drive revenue growth by building a strong pipeline of potential clients for account executives or sales managers to pursue. This role often involves a mix of phone outreach, email communication, and use of CRM tools to track interactions and progress.

What is the difference between Account Development Associate vs Sales Development Representative?

AspectAccount Development AssociateSales Development Representative
Primary FocusBuilding and nurturing existing client accounts, expanding relationshipsGenerating new leads and qualifying prospects
Required SkillsAccount management, communication, relationship-buildingProspecting, cold calling, lead qualification
Work EnvironmentClient-facing, account management teamsSales teams, outreach-focused
Common Industry UsageTech, SaaS, B2B servicesTech, SaaS, B2B sales

While both roles involve client interaction, the Account Development Associate primarily focuses on existing accounts and relationship growth, whereas the Sales Development Representative concentrates on generating new leads and initial outreach. Understanding these differences helps candidates and employers align expectations and responsibilities effectively.

How does an account development associate typically collaborate with sales and marketing teams?

As an Account Development Associate, you play a crucial role in bridging the gap between sales and marketing teams. You'll often work closely with marketing to understand current campaigns and leverage qualified leads, while partnering with sales to ensure a smooth handoff of prospects and provide feedback on lead quality. Regular communication, attending team meetings, and using shared CRM tools are common practices to align goals and strategies. This collaboration helps drive consistent messaging and increases the chances of converting leads into long-term clients.

Are account development associate positions entry-level?

Account Development Associate positions are often entry-level roles that typically require strong communication skills, basic sales or customer service experience, and a willingness to learn. Many employers provide on-the-job training, and a bachelor's degree is usually preferred but not always required.
What are the most commonly searched types of Account Development jobs in Arizona? The most popular types of Account Development jobs in Arizona are:
What cities in Arizona are hiring for Account Development Associate jobs? Cities in Arizona with the most Account Development Associate job openings:
Account Development Associate jobs near you

Sales Development Program Sales Associate - PHVAC

United Rentals, Inc.

Phoenix, AZ • On-site

Full-time

PTO

Re-posted 26 days ago

Job description

Great company. Great people. Great opportunities.
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!
As a Sales Associate on our Power & HVAC team, you'll embark on a structured training path designed to prepare you for a future role as an Outside Sales Representative. You'll work alongside industry experts who are eager to help you gain hands-on experience with our technical products while developing the relationship-building skills that drive customer success.
What you'll do:
  • Begin your training at a local branch, shadowing both sales and operational roles to gain an inside-out understanding of the full equipment-rental lifecycle.
  • Join your peers across North America for a digital onboarding class, designed to sharpen your sales technique for success in our industry while providing a collaborative training environment that helps you build and leverage a strong internal support network.
  • Progress through a series of outbound sales campaigns that provide exposure to different construction verticals, varying customer spend levels, general vs specialty equipment rentals, and both new and existing customer segments.
  • Master key United Rentals sales tools, including our CRM, inventory management platforms, customer portal, and mobile applications.
  • Lead high-level sales conversations involving price negotiations, multi-piece rental requests, government and educational collective agreements, equipment service contracts, the sale of used equipment at the end of its rental life, and much more.
  • Learn proven sales methodologies to deliver solutions for our customers and drive revenue growth.
  • Participate in local team initiatives such as daily safety huddles, customer appreciation events, equipment yard sale events, customer entertainment outings, charity drives, and 1UR internal team-building workshops.
  • Track your Sales Development progress through multiple achievement levels, with access to real-time sales performance metrics and weekly peer-ranked competitions.
  • Receive daily feedback from corporate and local leadership meetings, call coaching sessions, and ride-alongs to local jobsites. You will drive engagement during these meetings by developing sales strategies for your accounts and creating realistic timelines to achieve your goals.
  • The average Sales Associate spends 4-6 months in the Sales Development Program (SDP) before promotion to an Outside Sales Representative (OSR), with the timeline dependent on market conditions and individual performance.
  • Other duties as assigned

Requirements:
  • Bachelor's degree or equivalent work experience
  • Experience in a customer-facing sales role preferred
  • Excellent interpersonal & communication skills
  • Strong teamwork and collaboration skills
  • Proficient computer and mobile phone/tablet skills
  • Valid driver's license with acceptable driving record
  • Training: must live within reasonable driving distance of assigned branch and report on-site M-F

Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings
For Canadian benefits, click here
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

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