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Account Associate Jobs in Andover, MA (NOW HIRING)

Datadog

Customer Success Associate - Boston

Boston, MA · Hybrid

You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer ...

Lockton, Inc.

Account Manager

Boston, MA · On-site

The Associate must be familiar with Lockton Northeast resources, policies & procedures and ensure overall compliance with the aforementioned. The Account Manager will be a participant in the Lockton ...

Tripleseat

Accounts Receivable Associate

Concord, MA · Hybrid

$50K - $65K/yr

The Accounts Receivable Associate plays an important role in supporting Tripleseat's financial ... account reconciliation, and following up on outstanding balances. You'll communicate directly with ...

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All JobsAccount Associate JobsAccount Associate Jobs in Andover, MA

Account Associate information

See Andover, MA salary details

$29.9K

$57.5K

$79K

How much do account associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for account associate in Andover, MA is $57,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $65,300.00 per year, depending on experience, location, and employer.

What is an account associate?

As an account associate, you provide sales, marketing, logistical, or financial support to individuals or teams within your company. Your job duties may include maintaining documentation and schedules for ad campaigns or payments and invoices, coordinating with clerks and other colleagues in the office, processing records, and providing clerical support. The career qualifications for an account associate vary depending on the exact nature of your work. However, you typically need at least a bachelor’s degree in business administration, accounting, marketing, or another relevant field and prior experience in a similar role. You also need excellent communication, computer, and organizational skills, as well as the ability to work in a team-oriented environment.

What does an account associate do?

An Account Associate typically supports account managers and sales teams by assisting with client communications, preparing reports, and handling administrative tasks. They help ensure that client accounts are managed efficiently and that clients receive high-quality service. Account Associates may also conduct research, process orders, and resolve issues, acting as a key point of contact between the company and its clients. This role is often considered an entry-level position and provides valuable experience for advancing within sales or account management careers.

What are the key skills and qualifications needed to thrive as an account associate, and why are they important?

To thrive as an Account Associate, you need strong organizational skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic accounting systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in this client-facing role. These skills are crucial for accurately managing accounts, supporting client satisfaction, and contributing to the overall success of the sales or account management team.

How does an account associate typically collaborate with sales and client service teams?

Account Associates work closely with both sales and client service teams to ensure client needs are met and that ongoing projects run smoothly. They often act as a liaison, communicating client feedback, coordinating deliverables, and supporting the sales process by preparing proposals or presentations. Regular meetings and shared project management tools help facilitate this collaboration. Strong communication and organizational skills are essential, as Account Associates must balance multiple priorities and maintain positive internal and external relationships.

What is an entry-level account associate?

An entry-level account associate is a junior professional responsible for supporting sales, customer accounts, or financial transactions within a company. They typically perform tasks such as data entry, client communication, and using customer relationship management (CRM) tools, often requiring basic knowledge of finance or sales processes. This role is suitable for individuals starting their careers with limited experience and may involve on-the-job training.
More about Account Associate jobs

What are the most commonly searched types of Account jobs in Andover, MA?

The most popular types of Account jobs in Andover, MA are:

What cities near Andover, MA are hiring for Account Associate jobs?

Cities near Andover, MA with the most Account Associate job openings:

Account Associate jobs near you
Infographic showing various Account Associate job openings in Andover, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $57,545 per year, or $27.7 per hour.

Account Services Associate II

TriOptus LLC

East Boston, MA • On-site

Other

Re-posted 15 days ago

Job description

JOB SUMMARY:
  • Provides administrative processes support for routine back office tasks such as client support processing, researching customer deposit and loan-related questions/problems, and performing miscellaneous customer and account maintenance as defined by client specific procedures. Routine decision-making is tightly defined, with greater latitude at higher job levels, all the while focused on efficient processing of high-volume transaction-oriented assignments.
GENERAL DUTIES & RESPONSIBILITIES:
  • Performs tasks to ensure compliance with work group and client-specific procedures to further guarantee adherence to service level agreements.
  • Performs customer and account maintenance per reports, client workflow solution, postal mail, or by direct instruction from immediate supervisor.
  • Directs all work requests from sources outside the department to immediate supervisor for consideration and approval.
  • Answers incoming telephone calls and direct calls to appropriate resource for resolution. Escalates unresolved issues according to the work groups escalation guidelines.
  • Works with appropriate system and vendor reports to ensure timely and accurate processing of all regulatory and non-regulatory issues.
  • Assists in tracking, compiling, and completing reports as assigned.
  • Makes recommendations to the department supervisor on any matter affecting productivity, efficiency, service or problem resolution.
  • May mentor and guide more junior Account Services Specialists and/or proactively assist in production issues and questions.
  • Maintains up-to-date procedure manuals and writes drafts for changes to procedures.
  • May research and resolve internal and external customer-submitted and client-submitted account questions or problems outside normal daily procedures.
  • Performs other related duties as assigned.
EDUCATIONAL REQUIREMENTS:
  • A high school diploma or GED is required for this role.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
  • Knowledge of banking principles, operations and processes
  • Strong PC skills with basic knowledge of Microsoft Office applications
  • Detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external clients
  • Excellent data entry skill
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
  • Excellent verbal and written communication skills
  • Effective analytical, problem-solving, team, and time management skills
  • Ability to work independently on problem tickets within the client problem ticket solution
  • Ability to maintain confidentiality and carry out assignments that are sensitive in nature
  • Ability to work both independently and in a team environment
Additional Skills:
  • Intermediate level role. Moderate skills with high level of proficiency.
  • Works on assignments that are moderately difficult, requiring judgment in resolving issues or making recommendations.
  • Normally follows established procedures on assignments, receives little instruction on daily work, and requires general instructions for newly introduced assignments. Works under close to moderate supervision with limited latitude for independent judgment.
  • Consults with senior peers on complex projects to learn through experience.
  • Typically requires more than two years of experience in a customer-service or data-entry related position in a service industry. One or more years of banking experience is preferred.

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