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Access Medical Labs Jobs (NOW HIRING)

Internal Courier

North Palm Beach, FL ยท On-site

$15.75 - $20/hr

About the Organization Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu ...

Internal Courier

North Palm Beach, FL

$15.75 - $20/hr

Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu?from routine panels to ...

About the Organization Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu ...

About the Organization Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu ...

Senior Cost Analyst

North Palm Beach, FL ยท On-site

$83K - $106K/yr

About the Organization Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu ...

Warehouse Lead

Jupiter, FL ยท On-site

$17.75 - $22.75/hr

About the Organization Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu ...

Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu?from routine panels to ...

Specimen Accessioner

Jupiter, FL ยท On-site

$15.75 - $18.25/hr

About the Organization Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu ...

Customer Service

Jupiter, FL ยท On-site

$15.75 - $21.25/hr

About the Organization Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu ...

Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu?from routine panels to ...

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Access Medical Labs information

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$28K

$45K

$58.5K

How much do access medical labs jobs pay per year?

As of Jul 26, 2026, the average yearly pay for access medical labs in the United States is $45,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What are Access Medical Labs?

Access Medical Labs is a clinical laboratory that provides a wide range of diagnostic testing services to healthcare providers and patients. They specialize in medical laboratory testing, including blood work, wellness panels, hormone testing, and specialized diagnostics. Their services support physicians in diagnosing, monitoring, and managing patient health. Access Medical Labs also offers convenient test ordering and results delivery, often with fast turnaround times.

What are some common challenges faced by professionals working at Access Medical Labs, and how can they be addressed?

Professionals at Access Medical Labs often encounter challenges such as managing high sample volumes, ensuring the accuracy of test results under time constraints, and adapting to rapidly advancing laboratory technologies. Effective communication and collaboration with colleagues, following strict protocols, and participating in ongoing training can help address these challenges. Remaining detail-oriented and proactive about continuing education are key to maintaining high-quality standards and keeping up with industry advancements.

What are the key skills and qualifications needed to thrive as a Medical Laboratory Technician, and why are they important?

To thrive as a Medical Laboratory Technician, you need a background in biological sciences, laboratory procedures, and typically an associate degree in clinical laboratory science or a related field, along with relevant certification. Familiarity with laboratory information systems (LIS), automated analyzers, and quality control protocols is essential. Attention to detail, problem-solving abilities, and strong communication skills help ensure accurate results and effective teamwork. These competencies are crucial for maintaining reliable diagnostics and supporting patient care through precise laboratory analysis.

What is the difference between Access Medical Labs vs Medical Laboratory Technician?

AspectAccess Medical LabsMedical Laboratory Technician
CertificationsVaries by position, often requires phlebotomy or lab assistant certificationsTypically requires MLT certification or associate degree in medical laboratory technology
Work EnvironmentLaboratory settings, hospitals, clinics, or mobile labsHospital labs, diagnostic labs, clinics
Job ResponsibilitiesSample collection, processing, assisting with testsPerforming laboratory tests, analyzing samples, recording results

Access Medical Labs and Medical Laboratory Technicians both work in laboratory environments, but Access Medical Labs often focus on sample collection and processing, while Medical Laboratory Technicians perform detailed testing and analysis. Both roles are essential in diagnostic processes and require relevant certifications.

More about Access Medical Labs jobs
What cities are hiring for Access Medical Labs jobs? Cities with the most Access Medical Labs job openings:
What states have the most Access Medical Labs jobs? States with the most job openings for Access Medical Labs jobs include:
What job categories do people searching Access Medical Labs jobs look for? The top searched job categories for Access Medical Labs jobs are:
Infographic showing various Access Medical Labs job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,043 per year, or $21.7 per hour.
Senior Client Experience Manager

Senior Client Experience Manager

Access Medical Labs

North Palm Beach, FL โ€ข On-site

Full-time

Posted 26 days ago


Job description

About the Organization
Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu-from routine panels to advanced biomarkers-across blood, saliva, and urine, performing over 1,000 tests under one roof. Our ultra-automated facilities, spanning over 55,000 sq. ft., are powered by the most cutting-edge diagnostic technology and innovative lab logistics available.
Since 2003, we've been committed to delivering a truly exceptional client experience backed by precise and reliable testing. Every innovation we pursue is driven by one purpose: making personalized medicine more practical and accessible.
Company culture is the foundation of Access Medical Laboratories. We continue to attract mission-driven and goal-oriented professionals to our organization, where each individual and team is recognized for their accomplishments. We place a significant amount of value on teamwork and mentorship, enabling each individual to consistently grow and develop. At Access, each team member has a sense of belonging, family, and community. We enjoy coming to work every day in an environment where people feel empowered, understanding that each team member plays a significant role in providing peace of mind to patients nationally.
Full-Time/Part-Time
Full-Time
Description
Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu-from routine panels to advanced biomarkers-across blood, saliva, and urine, performing over 1,000 tests under one roof. Our ultra-automated facilities, spanning over 55,000 sq. ft., are powered by the most cutting-edge diagnostic technology and innovative lab logistics available.
Since 2003, we've been committed to delivering a truly exceptional client experience backed by precise and reliable testing. Every innovation we pursue is driven by one purpose: making personalized medicine more practical and accessible.
Company culture is the foundation of Access Medical Laboratories. We continue to attract mission-driven and goal-oriented professionals to our organization, where each individual and team is recognized for their accomplishments. We place a significant amount of value on teamwork and mentorship, enabling each individual to consistently grow and develop. At Access, each team member has a sense of belonging, family, and community. We enjoy coming to work every day in an environment where people feel empowered, understanding that each team member plays a significant role in providing peace of mind to patients nationally.
Job Summary:
The Senior Client Experience Manager is responsible for leading and elevating the end-to-end client experience across Access Medical Labs. This strategic leadership role will champion service excellence, drive customer satisfaction initiatives, and develop programs that strengthen client loyalty, retention, and engagement.
The ideal candidate is a customer-centric leader with a proven track record of improving service operations, enhancing customer experience metrics, and building high-performing teams. This individual will serve as the voice of the customer within the organization, partnering cross-functionally to identify opportunities, implement improvements, and ensure every client interaction reflects Access Medical Labs' commitment to exceptional service.
Job Responsibilities:
  • Develop and execute a comprehensive client experience strategy aligned with company goals and growth objectives.
  • Establish, monitor, and continuously improve key customer experience metrics, including CSAT, NPS, client retention, and service quality indicators.
  • Lead the development and implementation of service standards, quality assurance programs, and customer interaction best practices.
  • Analyze customer feedback, complaints, survey data, and service trends to identify opportunities for improvement and implement corrective actions.
  • Partner with leadership teams across Operations, Sales, Laboratory Services, Billing, and Client Services to enhance the customer journey and resolve service challenges.
  • Serve as the voice of the customer by creating feedback mechanisms and translating insights into actionable business improvements.
  • Design and oversee coaching, training, and development programs that strengthen customer service skills and promote service excellence.
  • Manage and mentor team members while fostering a culture of accountability, continuous improvement, and customer advocacy.
  • Develop recognition and reward programs that reinforce exceptional client service behaviors and outcomes.
  • Lead the investigation and resolution of escalated client concerns, ensuring timely and satisfactory outcomes.
  • Prepare and present executive-level reports and recommendations related to customer satisfaction, service performance, and improvement initiatives.
  • Identify process inefficiencies and implement scalable solutions that improve both client and employee experiences.
  • Collaborate with senior leadership to drive organizational initiatives focused on client retention, loyalty, and long-term growth.
  • Stay informed on industry trends, customer experience best practices, and emerging technologies to maintain a best-in-class service organization.
  • Perform other duties and special projects as assigned.

Qualifications & Skills:
  • Bachelor's degree in Business Administration, Communications, Healthcare Administration, or a related field required; Master's degree preferred.
  • 10+ years of progressive experience in customer experience, client success, customer service leadership, or service operations.
  • Minimum of 5 years managing and developing high-performing teams.
  • Proven success improving customer satisfaction, client retention, Net Promoter Score (NPS), and overall service performance.
  • Experience developing customer experience strategies and implementing cross-functional improvement initiatives.
  • Strong analytical skills with the ability to interpret data, identify trends, and develop actionable recommendations.
  • Demonstrated ability to influence stakeholders and drive change across multiple departments.
  • Exceptional communication, presentation, and interpersonal skills.
  • Strong executive presence with experience presenting findings and recommendations to senior leadership.
  • Ability to manage multiple priorities and thrive in a fast-paced, growth-oriented environment.
  • Advanced proficiency with Microsoft Office Suite and customer service reporting platforms.
  • Experience within healthcare, laboratory services, diagnostics, or other highly regulated service environments preferred.
  • Passion for delivering exceptional customer experiences and building customer-centric cultures.

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Exempt/Non-Exempt
Exempt
This position is currently accepting applications.