Access Biologicals Jobs (NOW HIRING)

The Access & Reimbursement Director (ARD) is responsible for leading and coaching a team of Access & Reimbursement Managers (ARMs) who provide critical technical support related to coverage of products requiring complex access, coding, payment reimbursement, distribution, or patient support.

This role ensures alignment with GSK's ARM standards and policies while delivering exceptional customer support to expedite patient access.

Key Responsibilities:

• Team Leadership & Development:
  • Hire, train, and develop a high-performing ARM team to engage with customers on key access and reimbursement challenges and effectively manage patient cases.
  • Inspire and motivate the team to build strong customer relationships, create awareness and provide education around support services and compliantly deliver appropriate reimbursement support within the accounts.
  • Coach team members in person and virtually maximize performance and address capability gaps, partnering with internal teams to provide targeted training and development.
• Compliance & Oversight:
  • Ensure all team activities comply with GSK ARM Standards, ARM Ways of Working, and regulatory guidelines governing reimbursement services.
  • Provide management oversight and consistent training to maintain adherence to policies and procedures.
• Strategic Execution:
  • Lead the implementation and pull-through of key patient access strategies and initiatives.
  • Collaborate with internal stakeholders at a high level, including Field Sales, Payer Marketing, Access Support Services, and Payer and Channel Accounts, to drive alignment and ensure effective customer engagement.
• Technical Expertise & Support:
  • Serve as a subject matter expert on coverage, coding, payment, and affordability dynamics specific to specialty biologics.
  • Train ARMs on technical payer policies, systems, and processes that impact patient access to GSK specialty products.
  • Maintain a deep understanding of third-party reimbursement services and their compliant interaction with customers.

Basic Qualifications:

• A minimum of 3 years of experience as a Field Reimbursement Manager or 3 years of first-line field team leadership experience, showcasing expertise in access and reimbursement or team management in a field-based setting.
• A minimum of 1 year of cross-functional experience in a role with advanced responsibilities, such as first-line team leadership, training, operations, or market access, demonstrating the ability to collaborate across teams and drive strategic initiatives.
• Ability to travel up to 75% for field ride along days in each ARM territory a minimum of once per quarter.
• Bachelor's Degree & Valid driver's license required.

Preferred Qualifications:

• Demonstrated success in team coaching, capability development, and people management across a variety of healthcare settings.
• In-depth knowledge of technical payer policy processes and systems related to coverage, coding, and payment for specialty biologics.
• Experience with third-party reimbursement support services and compliance practices.
• Proven ability to collaborate effectively across stakeholders to advance patient and customer needs while consistently delivering against defined KPIs and business objectives.
• Proven ability to lead high-performing teams in highly matrixed, fast-paced environments, driving cross-functional alignment, accountability, and execution against strategic priorities.
• Experience leading or partnering with teams across Integrated Delivery Networks (IDNs) and Centers of Excellence, with a strong understanding of complex healthcare deliver models and stakeholder engagement strategies.
• Launch experience with specialty medications requiring complex access navigation, urgent patient support, and strategic execution within a highly managed payer access landscape.
• Master's degree in business administration, public health, health administration, or a related field.

#GSKCommercial

#LI-GSK

Inclusion
We value inclusion in our teams. We welcome applicants from different backgrounds, experiences, and perspectives. If you need adjustments during the application process, please tell us.
How to apply
If this role speaks to you, please apply. Tell us about your experience, what motivates you, and how you would help more patients access care. We look forward to learning about you.

Skills

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at -usrecruitment.adjustments@gsk.com

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/