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Access Associate Jobs in Chicago, IL (NOW HIRING)

Endeavor Health

Patient Access Representative Lead

Oak Park, IL

$21.08 - $31.62/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associates Degree Health Administration Required * 3 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 3-5 years of experience.

NorthShore

Patient Access Representative Lead

Oak Park, IL · On-site

$21.08 - $31.62/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associates Degree Health Administration Required * 3 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 3-5 years of experience.

Northshore

Patient Access Representative Lead

Oak Park, IL · On-site

$21.08 - $31.62/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associates Degree Health Administration Required * 3 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 3-5 years of experience.

NorthShore

Patient Access Representative Lead

Skokie, IL · On-site

$21.08 - $31.62/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associates Degree Health Administration Required * 3 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 3-5 years of experience.

Endeavor Health

Patient Access Representative Lead

Wilmette, IL · On-site

$21.08 - $31.62/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associates Degree Health Administration Required * 3 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 3-5 years of experience.

Insight

Patient Access Representative

Chicago, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Patient Access WE ARE INSIGHT : At Insight Hospital and Medical Center Chicago, we believe ... Associates/bachelors preferred. * 6 months of relevant customer service experience preferred.

Insight

Patient Access Representative

Chicago, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Patient Access WE ARE INSIGHT : At Insight Hospital and Medical Center Chicago, we believe ... Associates/bachelors preferred. * 6 months of relevant customer service experience preferred.

Endeavor Health

Patient Access Representative II

Evanston, IL · On-site

$19.89 - $28.84/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associates Degree Health Administration Preferred * Previous experience in patient access, healthcare administration, or a related field is required. Benefits: * Career Pathways to Promote ...

NorthShore

Patient Access Representative II

Evanston, IL · On-site

$19.89 - $28.84/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associates Degree Health Administration Preferred * Previous experience in patient access, healthcare administration, or a related field is required. Benefits: * Career Pathways to Promote ...

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Showing results 41-60

All JobsAccess Associate JobsAccess Associate Jobs in Chicago, IL

Access Associate information

See Chicago, IL salary details

$47.4K

$111.4K

$177.7K

How much do access associate jobs pay per year?

As of Aug 15, 2026, the average yearly pay for access associate in Chicago, IL is $111,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $133,900.00 per year, depending on experience, location, and employer.

How to become a patient access associate?

To become a patient access associate, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems or certification in medical office administration.

What is an access associate at a hospital?

An access associate at a hospital is responsible for managing patient admissions, verifying insurance information, and ensuring accurate registration. They often use hospital information systems and require strong communication skills to coordinate between patients and healthcare staff.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What are the most commonly searched types of Access jobs in Chicago, IL?

The most popular types of Access jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Access Associate jobs?

Cities near Chicago, IL with the most Access Associate job openings:

Access Associate jobs near you
Infographic showing various Access Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $111,420 per year, or $53.6 per hour.

Patient Access Representative Lead

Endeavor Health Services

Skokie, IL • On-site

$21.08 - $31.62/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Patient Access Representative Lead

Hourly Pay Range: $21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Location: Skokie, IL
  • Full Time
  • Hours: Monday-Friday, 11am to 7:30pm + rotating weekends and holidays

A Brief Overview: The Patient Access Representative Lead is responsible for supervising and leading the patient access department, ensuring the efficient and accurate processing of patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.

What you will do:

  • Lead and manage the patient access department, fostering a culture of excellence, collaboration, and continuous improvement.
  • Supervise, mentor, and guide a team of patient access professionals, promoting accountability and teamwork.
  • Perform and assist with advanced patient registration tasks, including handling complex patient registration scenarios.
  • Ensure accuracy in the collection and entry of patient demographic and insurance information into the hospital's electronic health records system.
  • Coordinate and supervise patient appointment scheduling for various healthcare services, ensuring efficient scheduling practices.
  • Handle scheduling for specialized services, follow-up appointments, and complex scheduling scenarios.
  • Supervise and guide insurance verification processes, including resolving complex insurance-related issues.
  • Verify patient insurance coverage and eligibility, ensuring the accuracy of policy information.
  • Collaborate with insurance providers and billing teams on verification matters.
  • Provide guidance to the patient access team on effective patient communication, addressing patient questions and concerns.
  • Assist in training and mentoring newer patient access representatives.
  • Develop and implement strategies to enhance the patient experience, including minimizing wait times and ensuring a welcoming environment.

What you will need:

  • Associates Degree Health Administration Required
  • 3 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 3-5 years of experience.
  • Experience using patient registration and scheduling systems.

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunities

Apply