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Access Associate Jobs in Chicago, IL (NOW HIRING)

Prime Healthcare

Lead Registration

Olympia Fields, IL · On-site

$17.01 - $24.16/hr

Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred. * Exceptional interpersonal & organizational skills. * Demonstrated leadership and management ...

Saint Francis Hospital

Lead Registration

Olympia Fields, IL · On-site

$17.01 - $24.16/hr

Qualifications EDUCATION, EXPERIENCE, TRAINING 1. High School Diploma or equivalent required. 2. Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred ...

Saint Francis Hospital

Lead Registration

Olympia Fields, IL · On-site

$17.01 - $24.16/hr

Qualifications EDUCATION, EXPERIENCE, TRAINING 1. High School Diploma or equivalent required. 2. Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred ...

EDGEWATER HEALTH

Patient Access Supervisor

Gary, IN · On-site

Patient Access Supervisor Position summary The Patient Access Supervisor oversees daytoday ... High school diploma or equivalent required; associate's degree in business, health administration ...

Astellas Pharma, Inc.

Market Access Head

Northbrook, IL · On-site

$350K - $450K/yr

Responsible for a team of over 120 associates across the market access, government affairs, policy and established brand franchise. * Develops sustainable contracting strategies across the value ...

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Showing results 21-40

All JobsAccess Associate JobsAccess Associate Jobs in Chicago, IL

Access Associate information

See Chicago, IL salary details

$47.4K

$111.4K

$177.7K

How much do access associate jobs pay per year?

As of Aug 15, 2026, the average yearly pay for access associate in Chicago, IL is $111,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $133,900.00 per year, depending on experience, location, and employer.

How to become a patient access associate?

To become a patient access associate, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems or certification in medical office administration.

What is an access associate at a hospital?

An access associate at a hospital is responsible for managing patient admissions, verifying insurance information, and ensuring accurate registration. They often use hospital information systems and require strong communication skills to coordinate between patients and healthcare staff.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What are the most commonly searched types of Access jobs in Chicago, IL?

The most popular types of Access jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Access Associate jobs?

Cities near Chicago, IL with the most Access Associate job openings:

Access Associate jobs near you
Infographic showing various Access Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $111,420 per year, or $53.6 per hour.

Lead Registration

Prime Healthcare

Olympia Fields, IL • On-site

$17.01 - $24.16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

642nd of 887 rated healthcare providers

Job description

Responsibilities

The Lead associate is responsible for ensuring a smooth patient flow, quality registration, maximum Point of Service patient collections, and outstanding customer service in his/her area of responsibility. The Lead associate coordinates break and lunch times to ensure coverage needs are met and applicable employees receive a lunch break, and assists Supervisor in managing fluctuations in volume by requesting reinforcements if volumes are high and flexing staff if volume is low to meet productivity expectations. The Lead associate is knowledgeable regarding all duties within the Department he/she leads and serves as a resource for other employees on policies/procedures. Under the Supervisor's direction, he/she takes the lead in assuring compliance and completion of all daily duties within the department. The Lead associate sets the example in exemplary customer service and overall conduct he/she relates well to patients, visitors, physicians, other departments, management, employees in own department, etc.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

  1. High School Diploma or equivalent required.

  2. Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred.

  3. Exceptional interpersonal & organizational skills.

  4. Demonstrated leadership and management abilities.

  5. Extremely high degree of attention to detail.

  6. Good written and verbal communication skills.

  7. Ability to prioritize.

  8. Good analytical & problem solving skills.

  9. Proficiency in Microsoft Word and Excel.

  10. Ability to effectively manage multiple demands and function well under pressure.

Pay Transparency

Saint Francis Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $17.01 to $24.16. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here:https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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FacilitySaint Francis Hospital

LocationUS-IL-Olympia Fields

ID2026-273057

CategoryAdmin

Position TypeFull Time

ShiftDays

Job TypeNon-Exempt

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