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Access Associate Jobs in Kentucky (NOW HIRING)

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2 ... Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a ...

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Access Associate information

See Kentucky salary details

$40K

$93.9K

$149.8K

How much do access associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for access associate in Kentucky is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $112,900.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

How to become a patient access associate?

To become a patient access associate, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems or certification in medical office administration.

What is an access associate at a hospital?

An access associate at a hospital is responsible for managing patient admissions, verifying insurance information, and ensuring accurate registration. They often use hospital information systems and require strong communication skills to coordinate between patients and healthcare staff.

What are the most commonly searched types of Access jobs in Kentucky?

The most popular types of Access jobs in Kentucky are:

What cities in Kentucky are hiring for Access Associate jobs?

Cities in Kentucky with the most Access Associate job openings:

Infographic showing various Access Associate job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Retail Sales Associate - 0384

First Cash Pawn

Louisville, KY • On-site

$14 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


FirstCash rating

5.3

Company rating: 5.3 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

6th of 7 rated pawnbroker


Job description

We are currently looking for the right

Full-Time Retail Sales Associate

to join our Team!

$14.00 to $15.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.01 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.

The ability to earn unlimited commission above your hourly base rate.

VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements).120 hours after five (5) years.

SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).24 hours after five (5) years.

Employee discounts are available to all employees on the first day of active employment.

Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!

Auto-enrollment in the FirstCash 401k program after six (6) months of employment

Access to the FirstCash Pet Insurance program

Position Summary:

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity! The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate are:

(This is a representative list of the general duties the Full-Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains the display of merchandise.

Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.

Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.

Answers incoming calls per company standards

Effectively communicates to customers the legal aspects of the pawn and buy transactions.

Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.

Partners with all employees to create a positive and memorable customer experience.

Successfully completes the assigned training.

Other related duties, as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.

Ability to work with firearms and to become firearms certified.

Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, work with people, and be team-oriented.

Ability to multi-task in a fast-paced environment

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Should be able to work in multiple locations, as business needs dictate.

Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.

Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note:The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.

** FirstCash 401K program is available to all employees 21 years of age (or older).

***Maximum base payrate is derived from the applicant's previous experience and skill sets applicable to the specific position needing to be filled.

Submission of your application confirms your "opt-in" desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.

FirstCash Holdings, Inc. is an Equal Opportunity Employer
It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.


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