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Academic Technology Assistant Jobs in Michigan (NOW HIRING)

Gvsu

Simulation Technology Manager

Grand Rapids, MI

$70K/yr

... Technology Assistant Manager and Simulation Technologist and Educator. 3. Supervise the ... Experience collaborating across academic, clinical, and healthcare system environments. Experience ...

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Academic Technology Assistant information

What is the difference between Academic Technology Assistant vs IT Support Specialist?

AspectAcademic Technology AssistantIT Support Specialist
CredentialsTypically requires a bachelor's degree in education, technology, or related fieldOften requires certifications like CompTIA A+ or Network+
Work EnvironmentEducational institutions, classrooms, labsCorporate offices, data centers, user support centers
Employer & IndustryUniversities, colleges, schoolsBusinesses, government agencies, tech companies
Common Search & ComparisonFocuses on supporting educational technology tools and platformsFocuses on troubleshooting hardware/software issues for users

The main difference is that Academic Technology Assistants primarily support educational technology in academic settings, while IT Support Specialists handle broader technical issues across various industries. Both roles require technical skills, but their environments and focus areas differ.

What are the most commonly searched types of Academic Technology jobs in Michigan? The most popular types of Academic Technology jobs in Michigan are:
Academic Technology Assistant jobs near you
Academic Technology Support Specialist

Academic Technology Support Specialist

St. Clair County Community College

Port Huron, MI • On-site

$45K - $48K/yr

Full-time

Posted 12 days ago

Job description

Academic Technology Support Specialist

Terms of Employment: Full Time, 52 Weeks. Minimum 37.5 hours per week, hours vary and may include evenings and additional weekend hours as determined by the college.
Compensation: $45,000 - $48,000 based on education and experience.
Classification: Career Plan.
FLSA Status: Salary/Non-Exempt.
Application Deadline: Open until the position is filled.
Apply through the "Apply" link listed below or online at sc4.edu/careers.

Job Summary: The Academic Technology Support Specialist supports the College's learning management system (LMS), academic technology tools, online learning resources, and faculty/student support services. This position assists with routine LMS support, troubleshooting, documentation, training preparation, accessibility support, semester processes, and project tracking.

Responsibilities:

  • Assist with day-to-day LMS support. Provide first-line support for routine LMS and academic technology questions.
  • Assist with creating, revising, and maintaining help resources, training materials, support pages, internal procedures, checklists, and documentation.
  • Support faculty use of College-supported academic technology tools that enhance teaching and learning.
  • Assist with ADA and Title II accessibility-related support by helping faculty use available tools, checklists, and resources; refer complex issues as appropriate.
  • Assist with communication to faculty and staff regarding LMS updates, academic technology tools, training opportunities, accessibility reminders, and related support topics.
  • Assist with testing, documenting, and communicating updates to LMS features, academic technology tools, and instructional support resources.
  • Perform other duties as assigned.

Supervision Received: Reports directly to the Academic Technologies Director. 

Education/Experience:

  • Bachelor's degree required.
  • Willing to consider candidates in the process of obtaining a bachelor's degree.
  • One year of related work experience is preferred.  

Minimum Qualifications:

  • Proficiency in word processing, spreadsheeting, database management, electronic communication, and common productivity applications.
  • Experience using an LMS preferred.
  • Experience with multimedia tools, web-based applications, accessibility tools, video/podcasting tools, or academic technology support preferred.
  • Ability to provide excellent customer service and responsive support to faculty, staff, students, and administrators. 
  • Strong interpersonal, written, and verbal communication skills.
  • Strong organizational skills with the ability to track requests, follow procedures, manage multiple priorities, and meet deadlines.
  • Ability to create, edit, and maintain clear documentation, instructions, checklists, and support materials.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality.
  • Ability to work well within a team.
  • High degree of computer literacy.
  • Commitment to providing outstanding customer service.
  • Available to work a flexible schedule, including evenings and weekends. 

For further information, contact SC4 Human Resources at hr@sc4.edu or call 810-989-5534.

Apply