Position Details
Position Information
Announcement Number
STAFF - VA - 27021
For questions regarding this position, please contact:
Kaitlin WalshBusiness Operations Manager
406-994-4396
kaitlin.walsh@montana.edu
Classification Title
Program Coord II
Working Title
Academic Services Coordinator
Brief Position Overview
The Academic Services Coordinator is a critical member of the Department of History and Philosophy within the College of Letters and Science, serving as the initial point of contact for students and the public. This role manages the undergraduate and graduate programs, provides comprehensive administrative, technical, and customer service support, and assists faculty in delivering outstanding educational opportunities to all students at Montana State University.
Success in this highly visible, people-focused position requires strong communication skills and the ability to interact tactfully and professionally with faculty, staff, students, and the public.
Position Number
4M0249
Department
History and Philosophy
Division
College of Letters & Science
Appointment Type
Classified
Contract Term
Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA
Non-Exempt
Union Affiliation
FOCUS-MFPE
FTE
0.75
Benefits Eligible
Eligible
Salary
$22.99 per hour, commensurate with experience, education, and qualifications
Contract Type
Classified Salary
If other, please specify
Recruitment Type
Open
Position Details
General Statement
The Department of History and Philosophy at Montana State University is an active Department with a strong record of research, teaching, and interdisciplinary studies. The research agendas in the Department include the American West, early America, Modern America, European History, science, environment, and technology, Asian studies, the philosophy of science, and ethics. The Department offers majors in History, Philosophy, and Science, Environment, Technology, and Society (SETS), as well as a minor in Museum Studies. The Department is composed of 15 tenure track faculty, several non-tenure track faculty, and approximately 30 graduate students. The Department grants Ph.D. and M.A. degrees in History and participates in the Ph.D. program in American Studies, and also has a strong tradition of excellence in undergraduate education.
The Academic Services Coordinator acts as the primary student contact and academic coordinator for undergraduate and graduate students in the Department of History and Philosophy. As academic services coordinator, they work closely with the Department Head, Business Operations Manager, tenure-track faculty, and students.
Duties and Responsibilities
Graduate Program Coordination
- Coordinates key aspects of graduate programs, including processing applications, scheduling classrooms, maintaining student records, and supporting students through comprehensive exams and graduation processes and procedures.
- Supports graduate student orientation and committee activities.
- Processes graduate awards, fellowships, and assists with related budgets.
- Generates all departmental correspondence to graduate students.
Undergraduate Program Coordination
- Coordinates key aspects of non-teaching minor and undergraduate programs, including student registration, course prerequisite checks, records management, DegreeWorks exceptions, and scholarship awarding processes.
- Coordinates advising efforts and assigns faculty advisors.
- Meets with prospective students and families.
- Serves as liaison to campus student services offices.
Communications & Events
- Plans and coordinates departmental events, including venue booking, travel and lodging arrangements, budget management, invitations, refreshments, and meeting materials.
- Coordinates with the Dean's Office and University Communications to develop newsletters, promotional materials, and departmental content, including website and social media updates.
Administrative Support
- Provides front-line customer service and daily office support.
- Maintains shared spaces and schedules (e.g., conference rooms) as well as department websites and listservs.
- Processes course scheduling, catalog updates, and textbook orders.
- Compiles and analyzes data related to enrollment, courses, and curriculum.
- Provides guidance on department and university policies and procedures in conjunction with the Graduate School, Registrar's Office, and the Office of International Programs.
Required Qualifications - Experience, Education, Knowledge & Skills
- Progressively responsible administrative work experience, or an equivalent combination of relevant education and experience.
- Demonstrated experience in customer service and working with constituents from all backgrounds.
- Demonstrated experience organizing and prioritizing multiple work assignments, meeting deadlines, and exercising adaptability with a high degree of accuracy.
- Advanced proficiency in Microsoft Word and Excel, Outlook, and computer databases.
Preferred Qualifications - Experience, Education, Knowledge & Skills
- Bachelor's degree in a related field.
- Knowledge of MSU procedures and policies, or previous experience working in an academic department in a higher education setting.
The Successful Candidate Will
- Possess excellent written and verbal communication skills.
- Possess strong decision-making and problem-solving skills.
- Demonstrated self-motivation and ability to follow through on tasks and projects to completion.
- Ability to learn MSU policies, procedures, and systems for student data tracking.
- Have the ability to establish and maintain productive and positive working relations with coworkers, faculty, students, supervisors, and the public.
- Represent the Department of History and Philosophy and its programs in a professional and courteous manner.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
No
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on
July 29, 2026; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
This position is not eligible for sponsorship.
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.